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Hilton hotel at Gatwick - not as I expected - Hilton Hotel Gatwick Hotel National
Hilton Hotel Gatwick 

Newest Review: ... small but does have a variety of equipment.) The main lobby area is a big square and many of the standard rooms overlook this square.... more

Hilton hotel at Gatwick - not as I expected (Hilton Hotel Gatwick)

gemzeh

Member Name: gemzeh

Product:

Hilton Hotel Gatwick
Date: 01/01/09 (19 review reads)
Rating:

Advantages: Great location

Disadvantages: Not up to the usual standard of Hilton hotels

I have stayed at the Hilton hotel at Gatwick airport 4 times now. I chose to stay there because it is amazing to be able to simply get up on your day of travel and head straight to the check in desk. I have to say that I've had mixed experiences with this hotel, but on the whole it was a bad experience.

Though for my first stay I got a more luxury room (larger bathroom, ice bucket, etc), the last stay was awful. There were stains coming through the ceiling, and the tv controller was broken (and sellotaped back together, which shows the fault had been acknowledged but not properly fixed). Overall, it wasn't very clean. However, the check in staff were friendly and incredibly helpful.

I would recommend staying at one of the other hotels nearby if you are flying from Gatwick, as this really isn't up to the usual Hilton standard.

Summary: Avoid this Hilton hotel if you can and stay somewhere else at Gatwick
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(7 members total)
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Overall rating: Useful

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Last comments:
katykicker

- 01/01/09

I have stayed at the Gatwick Hilton on a few occasions and always find the service and the room to be ample.
helencb

- 01/01/09

PS I have asked Dooyoo to move this to UK/Ireland from International...
helencb

- 01/01/09

I dont know about normal Hilton standard, they do have some tired hotels about the place...I stayed at the Radisson near Gatwick last time...very expensive, but very indulgent...especially those radisson beds..


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