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Hilton Treetops Hotel (Aberdeen)

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      13.10.2008 22:04
      Very helpful



      A great place to stay with good B&B prices

      I have been saving my Clubcard Vouchers for a few months now and decided it was time we treated ourselves to a weekend away. I had a browse through the many Hotels Hilton offered and finally settled on the Hilton Aberdeen Treetops Hotel. As the weekend away was to be on a strict budget I felt that being only about an hours drive from where we live it would be ideal. We wouldn't need too much money for fuel and yet it was far enough away to leave us feeling like we had had a break away from our normal routine.

      Booking the room was very simple using the Hilton Booking Line. I gave our details and requirements and was given the option of bed and breakfast with a family room for 4 with en suite bathroom at the rate of £79 per night or a family suite, 2 adjoining rooms with one en suite bathroom, at a rate of £97 per night. As we were staying for 3 nights and had a strict budget to stick to, I opted for the family room at the cheaper rate, I couldn't really justify spending the extra £54 for an added luxury we didn't really need. However, after booking I was slightly concerned whether or not we would have enough room, Kyle is 15 now and as big as me and probably takes more luggage than me! But it was booked now so we just decided to leave it and hope we had enough room. I was really surprised at how reasonable the prices were when you consider how much you pay for a room only, without breakfast, in a Travel Inn or Travelodge!

      Finding the Treetops Hotel was very easy with it being only a 5 minute drive from the A90, the main road into Aberdeen, it is well signposted and the Hilton website gives good clear and easy to follow directions. The hotel is roughly a 20 minute taxi ride from Aberdeen Airport and roughly a 10 minute taxi ride from Aberdeen Train Station.

      **First Impressions**

      The Treetops Hotel is situated in a quiet residential area about 3 miles from Aberdeen City Centre. Although quite a dated building it still looks good and is well maintained. It has a large private car park in front of the hotel, which I liked as it meant the hotel was set far back from the main road therefore reducing noise. The hotel and car park are surrounded by trees, with a few small trees and shrubs dotted throughout the car park, giving the hotel a quiet and secluded setting. The car park was well lit with plenty good sized parking spaces. Entry and exit to the car park was controlled by a barrier giving extra protection to the cars left there, although where the hotel is situated I was not in anyway worried about leaving my car. Hilton charge £3 per night for the use of the car park, which I personally thought was a bit off. I know a lot of city centre hotels with limited car parking facilities charge for parking but this hotel was situated in a residential area with loads and loads of parking space.

      Entrance into the hotel was by stairs covered in a red carpet, which did make us feel very welcome and a little important!! There was also a ramp access for wheelchair use or if you were perhaps pulling a heavy suitcase on wheels.

      The reception area was large, warm and very welcoming with soft lighting. It had an open fire with a relaxing seated area with leather sofas and coffee tables with daily newspapers laid out for everyone to read.


      Check-in was very quick and easy. The reception desk was large and manned with 3 or 4 very helpful, friendly and cheery receptionists. I gave our details and we were immediately given our room number and key card. I handed over our Clubcard vouchers and the value of the vouchers was deducted from our room rate. A credit or debit card was then taken and swiped against our room number so any extras we required could be added to our bill by swiping the same card. If you didn't want to do this or perhaps didn't have a card then you could just pay for extras cash as required and settle your bill with cash at the end of your stay.

      **Our Room**

      Our room was situated on the ground floor 2 minutes from reception, which was great, no stairs to climb! We took the key card, which I hate, and of course the kids had to fight over who was going to open to room first, but once their argument was settled I was amazed that the door opened first time!! Here goes.......... Was the room going to be big enough?! YES!! It certainly was. We were over the moon with the room, it was a great sized room and one that we would definitely enjoy and be comfortable staying in for our 3 night break. Tastefully decorated, clean, well maintained and fresh smelling, I was definitely impressed. In the room was a small but very comfortable double bed, bunk beds, a large dressing table with mirror, a coffee table, 2 comfy chairs, a 25" television set, a bedside cabinet, a radio alarm clock and a phone. There were 2 large cupboards, one with a hanging rail and coat hangers and the other with shelves and an ironing board and an iron. There was a trouser press, a hairdryer, a kettle, 4 mugs and plenty coffee, tea, herbal tea, sugar, milk and shortbread biscuits also supplied in the room. There were 2 feather pillows per person and each bed had a feather duvet. All linen was white, which I loved as it made the beds look crisp and fresh. There was also a good supply of towels per person. The room had 2 large windows, which were easy to open and made the room bright. The kids loved the bunk beds and were both very comfy and slept well. Even with all of this in the room there was still plenty floor space, enough for Erin to do handstands and cartwheels.

      The bathroom had a large towel warmer with even more towels supplied. There was a little glass tray with sample size toiletries laid neatly on it (Erin was in her element!) There were 4 glasses with little paper covers laid neatly on the top of each one. There was a toilet (obviously), a wash hand basin and a bath with shower above, a shower curtain and grab rail. The bathroom had a window in it as well, which I thought was great, so often when you stay in a hotel the bathroom only has an extractor fan which never seems to clear the steam from the bathroom quickly enough. It was good just being able to freshen the room up a bit with fresh air after use.

      So far we were very impressed, friendly reception staff and a lovely, very spacious and comfortable room.

      Situated just to the right of reception were the bar and restaurant. In the evening we sat in the bar and had a couple of drinks. We did find the prices here a bit expensive, although both the bar and restaurant areas were lovely, friendly areas and had a resident magician there most evenings. When he came to our table the kids just sat and giggled in awe at the amazing tricks he performed and they loved petting his rabbit "Basil"! We didn't eat here at all again due to the rather expensive prices, with most main courses starting from £15 each, but if the breakfast is anything to go by and the look of the meals others were having the food was great.

      **The Breakfast**

      Breakfast was served from 6.30am - 11.00am Saturday and Sunday and from 6.30am - 10.00am Monday to Friday. I loved the fact they were open until 11.00am at the weekend as it gave us plenty of time to get ready without having to rush and I didn't need to waken the kids too early. Served buffet style, the choice was abundant. Once seated at your table you were offered tea or coffee and freshly squeezed orange juice. You could then help yourself to a good choice of cereals, with dried fruits and nuts, there were also lots of bowls of fresh and tinned fruits to choose from. Once you'd had your cereal or fruit you could then have a cooked or continental breakfast. If you preferred the cooked breakfast the choice was amazing - from haggis and black pudding to bacon and sausages, with beans, scrambled eggs, fried eggs, poached eggs, hash browns, potato scones, mushrooms, tomatoes - need I go on! If however the continental style breakfast is more your scene then again you will not be disappointed. You could choose from a selection of breads, sliced cold meats, slices cheeses, yoghurts, fruits, pastries and there was a large toaster allowing you to toast your own bread. You do definitely tend to over indulge when you are offered a buffet style meal, especially when the food was so good, still, filling ourselves up with a good breakfast meant we didn't need any lunch! You could top up with different fruit juices if required, cranberry, apple, grapefruit etc. and top ups of coffee and tea were also free flowing.

      **The Leisure Facilities**

      Being resident in the hotel allowed us to use the leisure facilities free of charge. There was a lovely pool with steam room, sauna and Jacuzzi and there were 2 well equipped gyms, one with machines such as the treadmill, rowing machine, exercises bikes etc whilst the other one was equipped with free weights and more of the weight training machines.

      We didn't use the gyms as you have to be 16 or over to use the gym and in the pool children under the age of 16 must be accompanied by an adult at all times. Being on holiday with the kids we didn't really want to abandon them in the room in front of the TV whilst we went to the gym and as we had to accompany them at all times in the pool this was the only facility we used. The changing rooms were beautiful and clean with plenty large lockers, 3 good showers with shampoo and body wash supplied, toilets and hairdryers, there was also a spinner machine to wring out your swimwear. You were each supplied with a towel before entering the changing rooms. The pool, although quite small was great for a nice quiet swim or a little fooling around with the kids. We also had to try out the sauna and steam room whilst we were there and again they were very well looked after.

      **Added Extras In Your Room**

      Wireless internet access was available in most areas of the hotel and was available at £15 per 24 hours, which I felt was a bit expensive but we didn't have our laptops with us anyway. Each room was equipped with a Play Station, which could be accessed at an extra charge, we weren't interested in this so didn't really pay attention to the cost. The television provided 9 different channels, the 5 main ones, a couple of kid's channels and a couple of news channels. You could order "Movies On Demand", new film releases, for your room at an extra charge. We decided to do this on the Saturday night, it kept the kids happy and we had a couple of glasses of wine too. The cost for this was £7.95 for the first film and half price for any more you ordered, you simply followed the on-screen instructions and you could start the movie when it suited you and the cost would be added to your bill at the end of your stay.

      All food and snacks from the restaurant menu could be ordered in your room at any time with a tray charge of £3.50. There was a small grocery shop 2 minutes walk from the hotel, this is where we bought our snacks for the room, much cheaper and with the added benefit of a little fresh air! Ok so it is handy being able to order food to have in your room I just didn't like the prices.


      We had no complaints at all during our stay. One of the times we tried to get into our room the key card just refused to work but we were immediately supplied with another one. On the Saturday evening we were slightly chilly in the room and couldn't seem to get the radiator to heat up, I phoned reception and within minutes the guy on housekeeping duty was there with his tool box to sort out the radiator and within a few minutes the heat was coming through.

      **Check Out**

      "Express Check Out" - lived up to its name! Whilst we were sleeping our bill was pushed under the door so all we had to do was go to reception and settle or bill. We did however have a query, drinks had been added to our bill even although we paid for all drinks with cash. No questions were asked and they just apologised for the mistake.


      Overall I would definitely recommend the Hilton Aberdeen Treetops Hotel. Situated in a lovely quiet area not too far from the city centre. We did walk into the city centre, which took us approximately 40 minutes, although it was a lovely walk. A taxi fare back from the city centre cost us £6.40 but I don't think we would have had the energy to walk back again after having a wander round the shops too!!

      The rooms were cleaned daily, even on Sunday, with the towels and bedcovers being changed daily.

      The staff were all very friendly and helpful and the service offered was great. In room facilities were good and the bar and restaurant were also great. We all loved the magician, something a bit different and kept the kids happy!
      We loved using the leisure facilities and we just had a lovely relaxing weekend away at a great price.

      October 2008

      © lel1969


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