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Holiday Inn Brentford Lock (London)

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2 Reviews

Address: High Street / Brentford / London / TW8 8JZ / England / Tel: 877 859 5095

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    2 Reviews
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    • More +
      01.10.2012 23:48
      Very helpful



      A lovely, lovely hotel

      My partner and I were looking for a London hotel for a recent trip we had planned to see the Beach Boys at Wembley Arena. I did a lot of internet searching and was struggling to find something fairly reasonable for 2 nights away (we would usually be happy with a Premier Inn/Travelodge, but even these were around £80 per night!). I ended up going on Expedia and finding a 'Secret Hotel' deal. This is where they give you a little information on the hotel, but don't tell you the name; you are then able to book it for a reduced rate and once booked, they email you with the name of the hotel.

      So, we booked the 'Secret Hotel' based on the description of: '4* hotel in the Ealing/Brentford area'. It was a total of £108.37 for a Friday and Saturday night in September which seemed to be a great deal. Once booked, we were told that we would be staying in the Holiday Inn Brentford Lock. I have to admit, I was a little disappointed as, after a quick look on the website, I learned that the hotel was 1.5 miles away from the nearest tube stop. This was bad news as we had a whole weekend planned which was likely to involve nipping in and out of central London. Oh well, we decided that we would see what happened when we got there!

      A few weeks before our break, I emailed the hotel to say that my husband and I would be coming for both of our birthdays. I asked whether we could have a room that overlooked the canal, as I knew that some of the rooms did and thought it would be nice. I received a prompt, polite email back saying that the request would be added to my booking, but that there were no promises.

      On the Friday, we travelled down from Norwich to London (3 hours by coach), and then got the tube from Victoria to Boston Manor. This wasn't too bad a journey as we only had to change once - it took about 30 minutes. Boston Manor is the closest tube station to the Holiday Inn and is located on the Picadilly Line. On arrival at Boston Manor, we were unsure how to get to the hotel, so ended up taking a taxi; this was easy as there was a minicab firm right outside the tube station. It cost us £10 to complete the 1.5 mile journey to the hotel, which we thought was a bit pricey as we would have to do it a lot over the weekend.

      On arrival at the hotel we received a very warm welcome. The lady on reception was incredibly polite, friendly and welcoming - everything you would expect from a 4* hotel. She gave us all of the information that we needed to know and told us that we would be in room 420. We made our way to the lift, which had a sort of mirrored glass panel to the outside, so you could see the road by the hotel - it certainly made the lift ride more interesting!

      We opened our door and breathed a huge sigh of relief - it was perfect. We had a fairly large room (very big by London standards) which contained a double bed, long sideboard, table and chairs, wardrobe area, mini-bar and tea and coffee making facilities. We were absolutely thrilled to see that my request had been granted and that we had a room with a view of the canal - it really was a nice view, and not something that you usually get in London. There was an LG flatscreen TV to the delight of my husband with all of the Freeview channels. The bed was incredibly bouncy and comfortable, and there was a pillow menu (although we both stuck with the ones we were given, it was nice to have the option).

      The bathroom was a good size with plenty of space around the sink for my plethora of toiletries! There was a good sized bath with a shower over it, and there was a Lux shampoo/shower gel in a dispenser in the bath. There was also a Dove soap dispenser on the wall by the sink - great for if you forgot this for yourself and I also much prefer this to a bar of soap. During our stay, I had both and shower and a bath and can honestly say that it was a really lovely bathroom. The whole room was spotless - a HUGE plus as I think there's nothing worse than a dirty bedroom/bathroom.

      When we headed out of the hotel, we asked at reception whether we could get a bus into central London as we didn't fancy paying £10 a time for the taxi. The lady on reception was really helpful and said it would probably take us all day to get into London by bus, but said that we could get the bus to the tube station - RESULT! We soon worked out that the bus to the tube stop, would pick us up from just outside the hotel and drop us right at the tube stop. This journey took around 10 minutes and the buses were really regular. They go from 5am to 1am and come every 6-10 minutes - amazing! The bus costs just £1.35 with an Oyster Card or can count if you have a day ticket for the tube. This E8 service was a fantastic revelation for us and probably saved us about £60 over the whole weekend. There is car parking available at the hotel (I believe it's an underground car park) and I think it costs around £12 a day.

      There was a 'mini gym' in the hotel, which we did mean to go and have a look at, but never got around to it! On the website, it also says that there are activities on the canal that you can take part in - when we arrived, people were paddle boarding which looked like great fun!

      We didn't eat in the hotel as we were out and about most of the time, but the restaurant did look really nice and overlooked the canal. Breakfast wasn't included in our 'Secret Hotel' rate, and we thought that £14 was a bit pricey, so we didn't try that out either. I think this price is fairly standard for a London hotel, but we just couldn't justify paying it.

      The hotel is in walking distance of a couple of pubs and restaurants as well as some shops on Brentford High Street - again, something we didn't do, but passed them on the bus. The hotel is well located for Heathrow and Kew Gardens, but is a fair distance by bus and then tube to central London (about 40 minutes by tube to Leicester Square for example).

      Overall, I would say that this hotel is fantastic quality and well deserving of it's 4* label. However, I'm not sure I would pay full price for it - on arrival they were advertising rooms for £299 a night - eek! For what we paid, it was a real bargain, but the hotel is a fair distance from central London so it does take some careful planning if you have an action packed schedule like we did. The staff were very friendly and the room was fantastic, I would happily recommend this hotel.

      For more information, visit the hotel's website: http://www.holidayinnbrentford.co.uk/


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    • More +
      28.05.2010 11:24
      Very helpful



      A good Hotel, would recommend and stop there again.

      My husband and I and our two friends stayed in this hotel at the weekend, as we attended the Rugby Sevens in Twickenham, and we were really pleased with it.

      We booked the rooms online and managed to get double rooms for about £60 a night, which I thought was a great price considering it's location. It's situated on Brentford Lock, so it's a lovely place to sit outside with a drink. It also says on the website it is near to Heathrow and it's not too far from Kew.

      I have no idea how to get there as I wasn't the one driving, and wasn't paying a huge amount of attention to the roads, but we programmed the postcode into the Sat Nav and it took us directly to their car park, which is underneath the hotel, and we easily found a space. There is a lift or stairs from the car park to the lobby. The whole journey from Bewdley (Worcestershire) to the hotel took 3 hours on Friday night (including one stop at Oxford services), and an hour and 45 minutes back on Sunday evening. The car park at the hotel costs £12 a night.

      The hotel is situated right next to a bus stop, which is a short journey away from a tube station, so it was incredibly easy to get into the centre of London from the Hotel. It is also about 15-20 minutes away from Twickenham stadium on the bus, but we actually walked it on Sunday due to the lovely weather and it took us an hour and 10 minutes.

      The hotel staff were actually a bit slow, check in seemed to take quite a while once we arrived, which was a bit annoying, and one of our keys wouldn't work so we had to go back down to change it, but that was done pretty quickly.

      The rooms we had were on level 4, but the lift was very quick and the stairs were not too bad. I don't really like using lifts but it was easier with the luggage, but the lift did acutually have a window down one side, which enabled you to see outside and I found this made it feel a lot less claustrophobic.

      The rooms were great. Our friends had a room with two double beds, but we only got one, I'm not sure what happened there, but for two people one double bed is enough, and it was fairly large. The rooms were immaculately clean, and there were various facilities. We had tea, coffee, a kettle, a fridge, hair dryer, a bathroom with a bath and shower, and lots of soaps available.

      I only found two problems with the facilities in the room, one was with the hair dryer, I have never found it before but to make it stay on you had to constantly hold a button in, and as I have quite long hair it was impossible to dry it properly without getting cramp, and I eventually gave up and settled for damp hair. The other was the hotels choice of toilet paper, I don't expect luxury but it was really poor quality and very rough, I was quite shocked by the poorness of it. However apart from that the room was fine, and they cleaned it while we were out as we were there for two nights.

      I didn't sample any of the food while we were there as breakfast cost £14.95, which I thought was a ridiculous cost for breakfast, especially as there are quite a few cafes and restaurants not far away. It definitely smelled good when we walked past the restaurant though.

      We did have a couple of drinks in the bar while we were there and they seemed reasonably priced, about £3.00 per drink, which for London is actually pretty good, we paid a lot more in some places.

      The hotel also includes a mini gym, but I simply didn't have time to check it out (that's my excuse and I'm sticking to it!)

      Overall I would recommend this hotel for location and quality. I would definitely stay there again, but I would just take my own loo paper and hair dryer, apart from that it was a good hotel.

      For more information you can visit their website


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