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The place to stay, before you go!
Holiday Inn (London Heathrow M4 Jct 4)
Member Name: Gemma_C
Holiday Inn (London Heathrow M4 Jct 4)
Advantages: Good sized room which was clean, comfortable and quiet.
Disadvantages: Expensive to eat here.
Last September, I was flying out from London Heathrow airport for the first time, and considering I live a 5 ½ hour car journey away combined with a morning flight, it was already pretty much a done decision that we would need a hotel the night before. There's a whole choice of hotels to choose from situated near Heathrow airport, and in the end I got a good deal booking through Holiday Extras. For an over night's stay and 6 days parking in a 'mystery hotel' it would only cost £80, and after carefully reading the basic description about the mystery hotel and doing a quick google search, I worked out it was the Holiday Inn Heathrow M4, Jct 4. After booking it my guess was confirmed, and I was all set to go.
The Holiday Inn London Heathrow M4, Jct 4 should not be confused with the Holiday Inn London Heathrow. I have read quite a few reviews on sites such as TripAdvisor where people do turn up at the wrong hotel! The name itself is a good clue, as this holiday inn is located at, you guessed it, the M4, Jct 4. I was concerned before I went to this hotel, as the reviews for this hotel are mostly terrible and despite the fact I would only be staying for one night, it wasn't very comforting reading reviews about terrible customer service and horrible rooms.
Getting to the hotel was easy, after a long drive, we carefully followed the instructions printed off from the holiday inn website, and we got to the hotel without any problems. The first impression of the hotel as we drove into the car park was big. It is a large, tall building, and people are always coming and going from this hotel. The car park is large, and goes right round the hotel, and whilst we didn't have much problems finding a space I could imagine it being harder to do so in the peak summer months.
The reception area was large, clean and bustling with activity. There was a small queue for check-in but we weren't waiting long at all, only a few minutes. We were greeted by a man who was very friendly and polite and instantly banished all fears of the terrible customer service people had mentioned online. He handed over the form to complete for parking and explained to hand this into concierge, and asked me about my upcoming holiday. We wanted to fill the car up with petrol before leaving so we wouldn't have to do this when we come back, and he quickly and easily directed us to the nearest petrol station, which is actually just round the corner. We handed in our forms to concierge after running back out to the petrol station, and handed over the car keys. They also booked us a taxi for in the morning as although we could ride the hotel hoppa bus for £4 each, the taxi only came to £12 and meant we didn't have to travel around all the hotels on the way to the airport. We were given 2 keycards to our room and so we lugged out suitcases up to our room. The hotel had 4 lifts, and we never had to wait long for one at all.
Our room was a basic double room, and was pretty much what you expect from this type of hotel chain. It was actually much larger than I expected, I had stayed in a couple of Holiday Inn Express hotels this year and the room was much more spacious. We were several floors up and had quite a view from the window, in the distance you could see the planes departing and arriving, but the windows blocked out all sound ensuring a good night's sleep.
The bed had clean white sheets, and a choice of pillows labelled 'Firm' and 'Soft' which I have seen in Holiday Inn Express hotels. There was 2 bedside tables, and a sofa bed. In the corner was a large dressing table/desk which had a compartment that lifted up and revealed a mirror and a hair dryer. It was very spacious, with plenty of room for anyone who may be staying there on business. At the bottom of the bed was a large chest of drawers and a flat screen TV. It had a good choice of channels, and of course the over priced pay per view channels were available. Next to this was the open wardrobe and the tea/coffee making facilities.
The bathroom was quite small, but it had a shower over bath combination, and toiletries were supplied along with plenty of towels. I found the bathroom to be nice and clean, and didn't see much in the way of mould.
As we'd arrived in the evening we wanted to go somewhere for dinner. There are a couple of choices in the hotel which we glanced at but the prices were so expensive we didn't even consider it. There was a chinese restaurant and a bar/dining area, and behind this was another separate bar. The hotel does seem to be in the middle of nowhere however thanks to reading up on tripadvisor before I went, I knew there should be a local pub just outside the hotel which served good and inexpensive food. This pub is literally right outside the hotel, but it's hidden behind some trees so you don't notice it at all until you go looking for it. To find it just go out the exit of the hotel car park, and turn left, it will be just there behind some trees. This pub is called The Plough, and turned out to be the highlight of our stay! It is done out in Ye Olde English pub style, and the staff are incredibly friendly. We were shown to a table and given a menu which was a choice of some very good pub grub. I must mention one thing, and that is to be prepared. The portions of food are HUGE, I couldn't believe it! It was very tasty and we both couldn't finish our plates (which is rare I assure you). After filling ourselves up with some tasty pub food and wine, it felt nice to walk back through the reception area of our hotel, past the people paying ridiculous prices for average food.
I had a great night's sleep in this hotel. I was worried we may be disturbed during the night with it being a large and busy hotel, but this was not the case.
The next day check out was instant, and we stood around in reception waiting to speak to conceirge about where to wait for our hotel. It turned out the man was standing right there and we were ushered to a mini bus style taxi. The airport was a short drive away, and as I mentioned before it only came to £12 to go to Terminal 3, it was worth paying a few pounds more to not travel around all the hotels on a hoppa bus. We didn't eat breakfast at the hotel, as it was just expensive and overpriced, much better to get something at the airport instead.
After our holiday we went back to our hotel at 7am to get our car. If you get a taxi back from the airport make sure to mention it's the Holiday Inn on the M4 as you don't want to end up at the wrong one! To get our car park we had to hand over a card which was given to me before we left. We were handed our keys and directed to a car park around the back of the hotel. They do mention that your car may be moved to a different car park off site during peak times, and you have to sign to say you agree to this.
I would stay at this hotel again. The staff were friendly and polite, the rooms were clean and spacious, and it's in a good location for Heathrow airport. I had a good night's sleep, which is the most important thing, and I felt assured my car was safe whilst I was on holiday.
Pictures of Holiday Inn Heathrow M4 Jct 4, Heathrow
Summary: A good hotel if you're in need of one close to Heathrow airport.
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