Newest Review: ... out of your account straight away but will be taken out at least 1 day before arriving at the hotel. The money actually came out of my ac... more
A great stay at the Holiday Inn, Portsmouth.
Holiday Inn (Portsmouth)
Member Name: kiss_me2070
Holiday Inn (Portsmouth)
Advantages: very clean, good range of facilities, friendly staff, close to everything
Disadvantages: was not informed of check out time or any information about other facilities
The Holiday Inn
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Me and my boyfriend wanted to spend a weekend in Portsmouth so needed a hotel to stay at on the Saturday night. We looked at a few B & B's how-ever after reading a few of the reviews (not good reviews); we decided that we would spend a bit more money on a decent room so booked a room with the Holiday Inn. This particular hotel is a short walk from restaurants and shops at Gunwharf Quays and minutes away from Portsmouth Historic Dockyard. To get to main town in Portsmouth and Southsea you may need to take a taxi, how-ever this is a 5 minute taxi ride so won't cost much in terms of money. There are plenty of things to do in and around this area and we were going to make the most of the weekend and do as much as we could whilst we were down there. This how-ever may not be that easy seeing as we decided to visit Portsmouth during Valentines weekend which may make it busier than it normally is. We planned to do various things whilst we were don't there such as visit Jongleurs the comedy club, go up the Spinnaker tower and also visit the Blue Reef Aquarium.
Booking the Room
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I went to the Holiday Inn website to book the room, not realising that I wasn't booking a room at the Holiday Inn which is located in Gunwharf Quays. How-ever we decided that this wasn't a problem anyway as if we have booked a room in Gunwharf Quays itself it may have been noisier due to the bars and nightlife in this area. We booked one room which contained a double bed and as this was on a Saturday night it was slightly more expensive that what it would be in the week. This cost us a total of £87.00 which excludes VAT. There are a number of different rooms available including single, twin and double beds. When booking it also states that you cannot cancel this reservation and if you do they will still charge you the full amount for the room. It gave us some information on the website such as what the room contains and what extra things are available in the hotel such as a Gym, Spa and Swimming Pool. It also gave us the check in times and other information we may need to know. Once we had booked this I got sent an e-mail confirming the booking with my reservation number on in case I needed to call them to query anything. I would print this e-mail off with me and take it to the hotel when booking it, just in case of any problems. The money for the hotel may not go out of your account straight away but will be taken out at least 1 day before arriving at the hotel. The money actually came out of my account 2 days before we were due to stay at the hotel.
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We could check into our room at 2pm, so we decided to park in Gunwharf Quays and do a bit of shopping before-hand. After leaving Gunwharf Quays we drove straight to the hotel so we could park, check in and freshen up before heading out again later for a nice meal, a show at the Jongleurs comedy club and a few drinks. There is plenty of parking at the Hotel and we were able to park without any problems. We arrived at the hotel approximately 1:40pm and we were able to check in then. The lady at reception was very pleasant and helpful and checked is in and gave us our room keys. We weren't given any details about usage of swimming pool or the gym. We didn't want to use these facilities anyway; how-ever I thought we would have been given some information about it in case we had wanted to use it. We were asked if we wanted to pay an extra £10.00 each to have breakfast in the morning, how-ever we didn't want to so we kindly rejected this offer. We were never informed of our checking out time from the lady at the reception which I was a little surprised at. Luckily I knew that our checking out time was 12noon.
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Our room was located on the 5th floor. There were 2 lifts available which were very clean inside and big enough to fit a few people and their luggage. As we found our room and opened the door it looked very clean and very bright. The bathroom was located on the left hand side as we walked in and there was a large window on the far wall which was big so let in lots of light. There was a wardrobe on the right hand side and there was also a kettle, cups and tea/coffee making facilities. There was a large dresser on it which stood a large flat screen TV and a mirror. There was a chair here as well so you could easily sit there and work or use your laptop. The bed was on the left and was well made with crisp clean covers and bed sheets. We had 2 pillows each 1 of which were firm and another which was soft. It actually had tags on to state this and it also stated that you could change the pillows if you didn't find them comfortable. There was a bedside table each side of the bed and a light on the wall either side. On one side was a telephone and notepad that you could use to ring room service. Over by the window there was a round table and another chair. The room was very bright due to the natural colours that were used in the room such as white bed sheets/covers along with white net curtains and blue curtains over these. Next to the TV was a piece of paper which gave you a little information about room service. On the wall was a glass shelf which had a menu in for the bar which was located downstairs next to the reception. The room was really clean and tidy and there were no traces of rubbish or dust anywhere. The bathroom was extremely clean and looked very modern and nice. There were plenty of towels provided along with some soap bars and some shampoo/body wash. I couldn't fault the bathroom at all as it was so clean.
The room had heating/air conditioning which you could control using the panel on the wall. This was brilliant as we could put the heating on so it was warm for when we got back. We did use room service once to ask for an iron and ironing board and they delivered this to our room within a few minutes. There is a small hairdryer available which we found in one of the drawers along with a leaflet on their laundry/dry cleaning service. The drawer could have done with a bit of a hoover as it had a few hairs in here along with a few other bits in the drawer. The shower was easy to use and was nice and powerful and warmed up lovely. There is a rubber bath mat provided to avoid you slipping whilst in the shower. I found the bed quite comfortable and I didn't have any issues with sleeping in it, even though I sometimes suffer from back problems. My boyfriend also found the bed comfortable too. (He slept a lot longer than me!).
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We visited the bar area for a drink whilst we were staying at the hotel. They have a small selection of bottled beers and soft drinks and they also have beers and lagers on tap as well. They do a range of soft drinks including Coke, Cranberry & Orange Juice and other soft drinks. The drinks are rather pricey in here and so is the food. Although they don't have a huge range of food available they do have some light/snack choices and also main meals such as burgers and lasagne. It cost approximately £11.75 for a burger with chips which I thought was quite pricey so we actually decided to visit the local area and have something to eat in a local pub instead. The bar area is very nice and very modern looking and is kept very clean and tidy. There is a large mirror in this area which makes the area look slightly bigger than it is. The staff member who served us seemed pleasant but also seemed as though she was in a rush and had lots to do as she just popped my change on the side of the bar dumped on the receipt rather than handing it to me and saying Thanks You. She then rushed off to do something else. I was a little surprised at this as although it wasn't that bad service I was expecting it to be a little better than this. This was the only time we visited the bar area.
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There are a number of facilities to use in the hotels such as Business Services which includes Copying, E-mail/Internet, Printer, Secretarial Services and more. You can also use the Health & Fitness Centre which includes a gym, indoor swimming pool, Jacuzzi, sauna, steam room and solarium. Wireless Data Connection is available for an initial charge of £16.00. The hotel can also arrange sailing, golf and personal training for you. They also have a dry cleaning service and safety deposit box at the front desk. The staff at reception can help you if you have any other requests or queries whilst staying here.
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I can't fault the room in anyway as everything was perfect and the room was extremely clean and very tidy. The bathroom was absolutely perfect with no trace of dirt or even a hair in sight. The bed was comfortable and the night's stay here was very nice and pleasant. The bar area was very nice and is very modern looking with comfortable chairs and nice sized tables. They offer a good range of drinks and food; how-ever I do think the items on the menu are very pricey which is why we didn't eat here. The staff here seems very pleasant and they looked very smart and well dressed. The only downside to the hotel was the lady on reception not informing us on the pool/gym facilities and the check-out time. I think this is quite an important thing to mention when checking in at the hotel even though we weren't intending on using these facilities I still think it should be mentioned anyway. The hotel was close to Gunwharf Quays and the main town in Southsea so we didn't have to pay much for taxi fares to and from these places Saturday night. I would definitely stay here again and would also recommend it to others.
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Holiday Inn, Pembroke Road, Portsmouth, PO1 2TA
Tel: 0871 423 4896
(review also on ciao)
Summary: The Holiday Inn Portsmouth
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