Newest Review: ... novelty, added to by the fact that the room cards are designed to be kept and used for luggage tags. These can then be used on su... more
A hotel for every mood....
Hotel Citizen M (Glasgow)
Member Name: CrazyTink
Hotel Citizen M (Glasgow)
Advantages: A blissfull sleep, modern, clean, funky, simple but futuristic
Disadvantages: Lack of tea making, 2 people per room only
Myself and my partner were going to Glasgow to see Take That and hadn't pre-booked any accomodation due to last minute changes to childcare. A family member had more rooms booked than she required so offered me one of her extra rooms, she was able to easily change the room into my name the day before arrival and I phoned the hotel to check I could pay with my card on arrival even though they had been reserved on her card which wasn't a problem.
The CitizenM hotel is within approx 10 minute walking distance of both main train stations and bus stations in Glasgow city centre. We asked for directions from a policeman and found it easily.
The initial area you walk into on entering the hotel is very different to any other hotel i have ever stayed in a large room with glass doors leading off at each side, into a members area. A wall papered with a sea of faces, a lift and a red spiral staircase and some modern seating, we initially waited for the lift but could hear sounds from the floor above, which made us think it was pretty nearby so took the stairs instead. This is the main communal area of the hotel. This also houses the canteen and 'living rooms' which are areas to relax or work in which look like living rooms with sofas and tv's, we didn't use these though
This hotel has a self service check in using touch screen computers, each of the computers were busy when we arrived but we only waited a few minutes before one came free, 2 staff members were on hand to help although the process was very easy to follow, you check in by your surname, email or booking reference due to the fact my niece has the same surname as me it asked me to use my booking reference instead, one of the members of staff (called ambassadors) found it on her form within seconds and read it out to me. I was able to choose between the two remaining floors 3 or 7 (we chose 3rd) as far as i remember the hotel has 8 floors and had the choice of adding breakfast at £6 each which added to the room cost of £59 made for a very reasonable overnight stay of £71. Check in is completed by holding a keycard against the console and the machine prints out your room number
The room -
Their are two lifts at the hotel, they could've probably been done with having a few more as although they state that they hold a max 13 persons i joked about this later whilst squeezing in with 6 other women, i didn't see any directions to stairs either. Upon leaving the lift the direction of the rooms are well sign posted.
The rooms are opened by holding the keycard against a panel on the wall outside the room.
The room is small, but perfectly formed! The huge bed takes up most of the room, it is wall to wall, i think i read it was 2metres sq, with only one way on and off, behind the bed is the huge window which is also wall to wall and right up to the ceiling, the mattress was very thick and the height of the bed is also huge, i'm just under 5ft and the height of the bed was just below my hip! 2 drawers under the bed held an extra duvet and a small safe. Their is a small bedside table with an iPod docking station and a light and a docking station that holds the electronic control which i will come back to.
Above the bed is a flat screen tv and two switches to control the blinds and the lights, a telephone attached to the wall, their is a small desk with a stool next to the bed too.
The toilet / shower is in what can only be described as a pod it is clouded glass and entered by a door on the side where their is a toilet, towel rail and bin and a curtain seperates it from the shower, shower gel / shampoo is provided one for day people and one for night owls!
Outside of the pod in the main room is a sink with a mirror and lights and two shelves with spare toilet roll, tissues, towel and hairdryer, their is also a full length mirror and small hanging area with approx 4 coat hangers. The door has a turn lock and security chain.
Next to the sink is a full length net curtain to seperate the room and a chair which had a cuddly toy character on it!
Overall room experience -
The bed: I had an amazing sleep in this bed it was so comfortable, the only issue was getting in and out of the bed trying not to disturb my sleeping fiance, the bed is huge though!!
TV: the tv is controlled by the mood pad which is a touch screen electronic remote, their was a variety of channels and radio, i think it was all freeview. The tv also has lots of free movies of all genre (including adult!) we watched the comedy Little Fockers which was quite recent. It also has some audio music channels with for example 80's, lounge, rock and more.
Window: the huge window can't be opened but the room temperature is also controlled by the electronic pad, the inside slatted blinds and large roller blind are also controlled by the pad
Moods: the mood of the room can be changed, the pod changes through a variety of colours at one point during the film i accidently hit the love button which changed the lights to red and the tv changed to 'love' images which included playing cards, faces hearts and what can only be described as dodgy porn style music! it was more hilarious than romantic we didn't try the other 'moods'
The shower: the shower was also very spacious with a rainfall shower from the roof and a conventional height adjustable shower, the controls were really simple to use and it was an amazing power shower, the shower area is only concealed from the rest of the room by the clouded glass so isn't the most private of showers and the door of the toilet / shower pod doesn't have a lock - my niece was in an accesible room and this had a more conventional bathroom with a wet room style shower / bathroom with walls and a locking door
Arriving back to the hotel at around 1am an ambassador checked our name and room number with us on entry.
Eating / Drinking -
The hotel has what it calls a canteen which is open 24hrs and has a large range of drinks (don't think alcohol is 24hrs) the food was ready meal type and quite small for the price, almost £8 for a chicken stroganoff but their was quite a good variety and a large selection of sushi dishes. The hotel is well located to be able to eat out
We paid for breakfast on arrival this was a hot buffet breakfast including sausages, scrambled egg, muffin, bacon, beans, potato scone, black pudding which was really tasty and also got a tea and orange juice. Their are no tea making facilities in the room. I didn't see any vending type machines either but we bought soft drinks whilst out and brought back to the hotel
I had overheard people at breakfast saying they didn't think they had to physically check out but i remember that on arrival the 2 options on the touch screen was check in or check out so i did, i don't know if their was consequences if you didn't, it told me what i had paid for and asked if i had agreed then asked permision to email my invoice to me. The keycards can be kept as luggage tags
Summary: This was one of the best hotel experiences i have had and would 100% stay here again!