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Hotel Premier Inn Kensington (London)

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2 Reviews

Address: 11 Knaresborough Place / London / SW5 0TJ / United Kingdom / Tel: 0870 2383304

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    2 Reviews
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    • More +
      08.04.2012 17:30
      Very helpful



      A Great Budget London Hotel for the family

      I searched through travelodge and premier inn for good deals and prices on central London hotels for myself and family to spend a few nights to explore the sights of London. I looked through review sights myself to help me confirm my choices. Finally i decided on this premier inn due to price and location.


      11 Knaresborough Place,
      London, SW5 0TJ
      T: 0871 527 8666
      F: 0871 527 8667

      This Premier inn is very easy to find, the closest station is earls court tube station. To get from earls court station it take about 2 minute walk, you walk out the front of the station, cross at the crossing and you will see Earls Court Gardens. Walk all the way down this road and the premier inn is located on the corner to your left. The Premier inn is in 2 buildings crossing Knaresborough Rd, they are connected by a walk way.

      Local attractions inearby are the Natural History museum, Victoria and Albert Science museums, Harrods but basically your a quick tube trip from central London. Tubes to Earls court were easy to get and was never too busy.


      I paid £173 for a family of 4 for 2 nights Sunday and Monday for October half term weekend. I just checked current online price for similar dates and its works out at £184, check out website deals often as prices are always changing.

      I called before i arrived to see if we could store our luggage and they said this was ok, arrived at around 10am, checked in our bags and was given a luggage slip, we then went into London for the day. Their was no charge for leaving our luggage.

      We returned to check-in at around 9pm, when we arrived we was greeted by a lady and gentleman. The gentleman helped my husband collect our luggage from the store room and the lady helped me check-in using the check-in machines which was very simple to use. You just filled in your details and out the machine came your keys for your room.

      Our room was abit of a walk from the lobby, we was in the building across the road. we walked over the walk way and up one floor to our family room which was actually located right above the walkway.

      When we arrived in the room, everything was clean and tidy. Our double bed was made but we had to make up the childrens beds which is quit normal, the childrens bed was basically a sofa with a pull out bit underneath. The beds here was comfortable and alot better than travelodge ones, stayed in a horrible one the day before coming here, review to follow soon.

      The Bathroom was clean and the shower was easy to use with great pressure, the towels were fresh and clean and plenty for a family of 4.

      There is a kettle and tea/coffee making in the room, there was several teas and coffees and this filled up each day. We did ask for extra milks and was given a big hand full at reception.

      There is also a Tv in the room, which was very easy to use. There was one hairdryer which we did use several times and this dryed our hair well. There was plenty of storage space for a family of 4.

      We always need extra pillows, so we went down and asked and was given several with no problems.

      There was light corridor noise but nothing too much, at night we didnt experience any noise and had a good nights sleep. Being close to the road i thought we may have got alot of traffic noise but the windows did a good job in keep the noise levels down. Please note the hotel is above a tube line and you can here this when you open the window, we didnt hear anything with the windows closed but not sure on the noise level if we was on a lower floor or on the lobby side of the road.

      Other useful information:
      You can get breakfast here at a cost and dinner but we chose not to as we have several dinner reservations in central London, also the kids love macdonalds for breakfast. (There is one close to earls court train station). The area has lots of shops and cafes close to the tube station to cater for all your needs. You can get a meal deal for £22 a day which gets you a 3 course evening meal, a drink and an all you can eat breakfast the next day.

      In the lobby you can find a machine where you can charge your ipods, phones for a set fee. This was a life saver for me as i left my charger at home for my iphone and i was able to fully charge my phone.

      While we was at the premier Inn many rooms were being updated.


      My conclusion is that i would go back to this hotel as you just cant beat the location and service from this hotel on a budget. Staff here are really friendly and greet you with a smile and a welcome every time you came through the door and wished us well when we left.


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    • More +
      08.02.2010 11:56
      Very helpful



      Good hotel offering value accommodation in Kensington

      I recently took a trip to London for a family christening. Usually when I book hotel accommodation in London I use the Travelodge sales as an excuse to pick up a bargain, but I only had about six weeks' notice of the christening, meaning I couldn't do what I usually do - which is to plan well ahead.

      I did check the Travelodge website but weekends can be expensive in these hotels and the weekend I wished to travel was no exception. I don't mind staying in a Travelodge if the room has only cost me a few pounds, but when they want £90 a night, it's wise to look elsewhere.

      So I headed to the Premier Inn website, and found a special rate available on several hotels in West London, where I wished to base myself, with the London Kensington hotel offering two nights for £138 (£69 per night). This suited me perfectly, so I booked it.

      ~~The Location~~

      The Premier Inn Kensington is located in Knaresborough Place, which is a short stroll from Earls Court tube station. Basically you exit the tube station at Earls Court Road and then head down Earls Court Gardens and the hotel is at the bottom of this street on your left.

      The hotel is actually in two buildings on either side of Knaresborough Place, not that you would immediately notice this when you arrive at the hotel entrance. Both buildings seem to be old office blocks which date from the sixties.

      ~~Check In and First Impressions~~

      We arrived at the hotel just after 2.00 pm on the Friday, and I was relieved to see the lobby area was relatively quiet.

      We were checked in using a new self-serve system that Premier Inn have introduced, although the receptionist explained how to use it all the way through.

      This was just as well as for some reason the system thought our booking comprised of 2 adults and one child, all having breakfast, meaning I had been overcharged £15. The receptionist swiftly rectified this however.

      The reception area is quite small and instead of a large reception desk there are two smaller ones, both of which were staffed on our arrival.

      The receptionist told us the hotel had been renovated in the autumn of 2009 and gave me two keycards for the room.

      ~~The Room~~

      Our room was located on the building across the road from where reception was - and this entailed a complicated walk requiring taking a lift up to the second floor and then walking across a bridge to take us to the second building, and then taking another lift up to the fifth floor where our room was.

      This didn't really bother me but if you have a disability it could be problematic - and I must admit that if I had had a problem with my room key and had to trek all the way back to reception I would have been a bit annoyed.

      I am also amazed that the local council allowed planning permission for this bridge. I used to live in Kensington & Chelsea (which is a Royal Borough natch) and the residents do not take kindly to modern additions such as this in a mostly stucco fronted neighbourhood. When I went outside again and looked at the bridge I have to say it is an eyesore.

      Our room however was very pleasant - the sofa bed had already been made up for my daughter and although the room was quite chilly, it was simplicity itself to turn on the heating.

      There were the usual Premier Inn features - a TV with full Freeview service, hairdryer, kettle with tea and coffee and mugs. The wardrobe area could have been better - there were six hangers but the only shelving area for clothing was above the wardrobe rail - which is where spare towels and pillows are stored.

      The bathroom was functional but looked tired - in fact I was a bit disappointed after the receptionist informing me the hotel had been renovated - perhaps she had meant partially renovated as the bathrooms certainly hadn't been touched.

      The bath panel was made of chipboard and wasn't flush with the bath. There was a crack in one of the tiles too. Neither of these things is a particularly big deal, I grant you, but I had been expecting better following the "renovated" comment. I actually think it was the reception and restaurant areas which were renovated as the carpeting in all the lifts we took was worn and sadly rather dirty at all times too.

      We had a view out over the street which wasn't particularly interesting, but the room was very quiet, despite its proximity to Earls Court Road, which is a busy and bustling road at all times.

      The beds were both really comfortable too, although I must stress I expect this in Premier Inns.

      Wifi access is available in rooms at a charge, but I always use my mobile phone to access the internet on my netbook when I am away so I didn't use it.

      ~~Other Facilities~~

      The restaurant serves breakfast on weekdays between 6.30 am and 10.00 am and between 7.00 am and 11.00 am at weekends. I have to say I really appreciated this as on both the Saturday and Sunday mornings we had quite early starts and it was great to not have to wait until 8.00 am for something to eat.

      Also, because it is quite a leisurely affair, people tended not to all rush at once for breakfast. We had breakfast at 8.00 am each morning and while it was busier on the Sunday than on the Saturday, we had no wait on a table and there were no queues at the buffet for food.

      The restaurant staff were particularly pleasant at this hotel - they were courteous and helpful at all times.

      Breakfast was standard Premier Inn fare - a hot buffet served bacon, scrambled and fried eggs, sausages, mushrooms and tomatoes. There were two toasters and an excellent selection of preserves, along with cereal, fruit, croissants, muffins and porridge which was made to order.

      Tea, coffee and juice was also available on a self-serve basis.

      The toaster was excellent the first day we had breakfast - usually I find hotel toasters offer up only warm bread after one trip through the toaster, but this actually delivered something that was toasted brown on both sides. Sadly on the second day the setting had been changed and sure enough, it was warm bread which came out after one go, necessitating a second trip through.

      The food was excellent although I was a little disappointed in the sausages - usually I really enjoy them in Premier Inn breakfasts but here they seemed a little soggy and, dare I say it, undercooked. As ever it costs £7.50 for breakfast with children under 16 eating free. I think it's a good deal if you have kids, but I might be inclined to try a nearby café if I were staying on my own or with another adult.

      We chose not to dine in the restaurant in the evening, but dinner is served between 5.00 pm and 9.45 pm each night. There is also a modern bar area which is open until 1.00 am, but I never used this.

      You can also use an emergency phone charger facility available at the reception - for £1 you can get 30 minutes charging time on this quite clever little machine. Of course being a tightwad I find it more cost effective to always pack a spare charger and charge up in the room for free, but I suppose it's useful if you forget to pack one.

      ~~Overall Thoughts~~

      I chose this hotel ostensibly based on price, but the location was a close second for me. The christening I was attending was in Fulham, and I could get a bus straight there from outside Earls Court Tube station. Similarly the tube service at Earls Court meant I could get to and from Kings Cross quickly and easily, and also enabled me to get to Kensington High Street, Hammersmith and Westfield for some shopping and to meet friends.

      The service from staff at the hotel was top notch and you can tell Premier Inn train their staff to appreciate customers and ensure they are happy.

      We had no problems with noise here either, apart from a couple of drunks arriving back at their room in the early hours of Sunday morning, but it didn't last long and didn't bother us too much. There is no traffic noise either, making this a particularly good choice if you are a bit of a light sleeper.

      I certainly would consider this hotel again if I had to make a short notice trip to London and would recommend it if you are looking for somewhere to stay which makes for a good base to explore the capital.


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