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I stayed in this hotel in July 2008 with my partner and daughter. We needed a few days away and wanted somewhere cheap and with easy access to the City centre. So we booked through Laterooms.com, an easy process and paid £65 per night for the room, for four nights. I think we got the last night free, if we booked three nights as a minimum. Anyway,moving swiftly on!
Located in Docklands the hotel was easy to reach from the Docklands Light Railway (DLR). Situated between and Royal Albert stations, the hotel is a five minute walk from each. We actually preferred use Royal Albert, as the earlier stop meant walking through a quite dark area at night. The hotel is also convenient for the Excel.
On arrival at the hotel we were very quickly attended to by the receptionist. We left our bags in the entrance and hall and were directed, but not taken to our room. The room was fine for the price we paid, very clean, with an ensuite shower room, with a huge shower, which was very powerful. Cleanliness in the bathroom was excellent. In the room itself, which wasn't large, but not tiny, there was a double wardrobe with shelving, a chest of drawers, desk with power points, and a double bed and a double sofa bed, which had already been made up for my daughter. The bedding was crisp and clean.
The bed was very comfortable and my daughter says her sofa bed was too. The one problem with the room, and it wasn't such for as as the weather was quite cool, was the air-conditioning, which was incredibly noisy. The irony was that the room had a full glass exterior wall which was triple glazed due to the proximity to London City Airport, but the air-con was the thing that kept us awake! In the end we turned it off, as each room has an individual control.
The hotel was very quiet other than that, and was very busy. No corridor noise, no noisy cleaners in the mornings, althought they were working from 7am. Breakfast is served in an enormous dining room downstairs, which is curved in shape. There is a vast buffet to choose from with everything from fresh croissants and breads, to cereals, to a cooked full English followed by fruits. You can go as much as you like and the food is very fresh, which you would expect for a £16.95 price tag! If booked the night before, the breakfast was £9.95, I have no idea why! And some people seemed to have booked rooms including the breakfast. There were some arguments at the desk in the mornings as people paid their bills and realised they'd been charged for breakfasts they thought were included. And they have a funny guy who is in charge of the dining room, I say funny, my daughter nicknamed him "breakfast police" as he made sure no-one got past him who hadn't pre-booked! My partner doesn't eat breakfast so came down for a coffee and was watched the whole time in case he went and ate food!
There is a bar, which although typically expensive for a London hotel, was very relaxed and the staff were lovely. I only went to it once, and it closed about 3am.
The hotel offers the usual facilities, such as dry cleaning, laundry, wake up calls, 24 hour room service and all of these are excellent, although pricey. But if you're having a few days in London, you have to accept that!
On the last day, we had to check out before 12, but the hotel were great and kept our bags until we left London. It did mean we had to go from the centre of London back to the hotel to collect the, but on an all day London Travelcard that was cheaper than taking them to the train station and putting them in Left Luggage, which would have cost £6.50 a bag. It is about 17 minutes to Tower Gateway, which is just such a brilliant place to start sightseeing. Also, the DLR journey takes you through Docklands and Canary Wharf, past the Millenium Dome and airport, so there is lots to look at! We also found it really convenient to go to Canary Wharf shopping centre for Sushi!
In would definitely recommend this hotel again, and I would stay there anytime I had to go to London.