MERRION HOTEL, LEEDS (Hotels in Leeds in general)

Member Name: senga53

Product:	Hotels in Leeds in general
Date:	09/05/08 (72 review reads)
Rating:

Advantages: GREAT LOCATION, CLEAN AND COMFORTABLE

Disadvantages: DINING ROOM

I have just returned from a very enjoyable break in Leeds visiting relatives and friends. I was part of a coach party booked in to stay at the Merrion Hotel for three nights.

Before setting off I took time to read some reviews about the hotel. Things did not look very promising - it appeared to have more bad points than good ones. One person said to avoid room 202 at all costs.

On arrival I was pleasantly surprised to find that I was in the heart of the city centre and next to the Merrion shopping centre.

Reception was busy but there were plenty of staff there to complete check ins. I was promptly given my room key which was 422(great it was not 202). The lift was quick and smooth. My room was bright and airy as was the bathroom. There was everything you could want in the room tea/coffee, trouser press, hairdryer, two large mirrors, lcd tv with sky and a great shower over the bath. No complaints at all.

The prices vary depending what days and time of year you stay.
I paid £55 for my room per night and breakfast was £11.95 per person. Not bad when you consider you are staying in the centre of a large city.

Then came breakfast----Managed to find a table and sat down.
Went to the chilled area for some fruit juice and there were people waiting for more to be brought out. Out came the waiter with one large jug of juice which he told us was grapefruit and there was no orange juice left. Got my juice and sat down.

There were now plenty of waiters around but none of them appeared to be working to any system. I asked for coffee and had to wait for 10 minutes for it. I also had to make my own toast as no-one appeared to be doing this. Cooked breakfasts were also available but the queue was very long.

The second morning was better if only because I knew what to expect. I collected my own coffee, toast and fruit juice. I then managed to get a cooked breakfast without waiting.
I had it sussed-as long as you are prepared to help yourself there is not a problem.

All the staff were very amicable but there appeared to be a lack of organisational skills by the management.

Despite this I had a great time in Leeds but would need assurance that the dining room has been organised properly before returning to this hotel.
Incidently I did make my feeling known to one of the hotel managers.

Summary: NEEDS ORGANISED