We ate at the restaurant for our wedding anniversary Friday 10-10-08. Thinking it would be a pleasant experience. It was not.
The wife wanted a glass of rose' none available. We asked for a medium sweet, only had dry. The barman took our food order then took me to the reception to pay upfront.
When we sat in the restaurant the receptionist came over to tell me my main order, "lamb" was finished. We were the only 2 people in the restaurant.
The wife wanted to cut and run but I said we would stay, big mistake.
The starter came and went; we both left our main course, not pleasant.
The assistant manager did know it was our anniversary, he came over said sorry gave us a bottle of the dry white to take home and deducted the price of one meal.
Evening completely ruined went home hungry.
Next meal out is going to be a carvery.
I don't like writing nasty reviews. I don't like giving anything less than 3 stars. But when something annoys me this much, I feel my only option is to write a stroppy dooyoo op! A few weeks ago, I had an exam in Stourbridge. Don't ask me why it had to be Stourbridge - I don't know. Anyway, because it coincided with our wedding anniversary, my wife and I decided to dump the baby with grandparents and enjoy a night away in a hotel. The Talbot seemed an obvious choice, situated on the High Street in Stourbridge. Being typically organised, we didn't book the hotel until the day before leaving. We phoned, and were told to book on the internet, on a late booking site. This would allow us to stay for £40 per room, instead of £70. This we did. We then rang the hotel to confirm they had received the e-mail booking. They had. The next day was rather odd. 4pm - set off from home 5.30pm - arrive Merry Hill Shopping Centre. Great fun, big indoor shopping centre, did lots of Christmas shopping. 7pm - Pop across road to cinema. Watch Harry Potter. Good film. 10pm - Arrive in Stourbridge. Start circling the one-way ring road, looking for the hotel. 10.30pm - Eventually find the hotel, having circled the ring road 6 times. 10.35pm - Parking tricky in small car park. Arrive in reception to be told that all rooms are taken - we've been double booked. 10.40pm - Duty manager arrives. Horrified. Finally, duty manager agrees to move out of his room, so we can have that. Gives us free drink in bar. 11.10pm - Room finally ready for us to move in. Request wake-up call for 7pm, so I can get ready for exam and have a nice breakfast. 11.30pm - Discover room is right next door to night-porter. Sounds of TV and conversation all night. And then, the next day topped it all off... Wake up. Look at watch. Why is it light outside? Because it's 8.45am. Panic. No time for wash or breakfast
. Get dressed, run up to exam centre, leaving wife to sort out hotel. Apparently, my wife went to reception, and was told "That'll be £75 please". Not amused, my wife politely explained what had happened, and eventually persuaded the receptionist (without resorting to physical violence) that maybe a discount might be required. We got the room for £20, which seems reasonable. My wife was then left to wander round Stourbridge for the morning. Has anyone else been to Stourbridge? They don't call it the Black Country for nothing, do they?! A very odd, rather dull place, inhabited by people who are said by some to be related to one another. The shopping is appalling, maybe because Merry Hill is only 4 miles down the road, but fortunately, there are one or two nice pubs. And the epilogue. We met up. (I still don't know whether I passed the exam). We went back to the hotel carpark to pick up the car, and "get out of this godforsaken place" (as I think I may have said once or twice). We were blocked in by another car. For half an hour. It belonged to.... the duty manager. Never ever again! Oh, and the Talbot Hotel also organise wedding receptions etc.! I would advise very strongly against it!
Britannia Hotel, Coventry (previously the De-Vere) is situated on the edge of the city centre, approximately 2 minutes walk away from the Old and New Cathedrals, and literally a stones throw away from the Main Bus Station. Pubs, Club and restaurants abound are a short walking distance away from the hotel. ENTRANCE The entrance hall, in common with the other Britannia Hotels I have visited, is a rather grand marble style affair, more reminscent of what you would expect in an overseas hotel. Check-in was slow even though the area was not particularly busy and there was a lot of staff on duty. Be prepared, if paying by Credit Card, to have a pre-authorisation taken of your card, and unlike any hotel chain I have visited, be prepared to sign for an amount which will be substantially more than your room rate, although they guarantee that no money will be deducted from your card until you check out. This is little different to other hotel chains, except that you actually see the amount they are pre-authorising. RACK-RATES I will give you the rack-rates as advertised in the hotel, but before you all pass out with shock, take a tip and book via the internet, it is much much cheaper. **TWIN/DOUBLE ROOM - £130 per night **EXECUTIVE DOUBLE - £140 per night **FAMILY ROOMS - £170 per night **JACUZZI ROOMS - £170 per night I visited their web-site at http://www.britanniahotels.com at input my requirements, I was offered an Economy Double Room for £45 per night including breakfast. A standard double room was £70 (this quote was for one person). I contacted the hotel directly to compare rates, and was quoted £65 B&B. I queried the difference between an economy and standard double room and was advised that the economy rooms were not as nicely decorated. As I was paying for it myself on this occasion I opted for the cheaper room and booked over the internet. I have checked randomly other dates on their
web-site to determine whether these prices were because it was a last minute double, but can confirm the price was the same for all dates, and £55 for weekends (min stay req'd). THE ROOM Twin Beds, En-Suite - with power-shower and bath, complimentary Shower Gel, Shampoo and Soap, Heated towel rail, 4 towels, 4 pillows, complimentary tea tray, no biscuits, Trouser Press, Colour TV (remote control missing), but as I was going visiting for the evening, let this go, Desk area, telephone, hairdryer, comfy chair, coffee table, Thermostatically controlled radiator. (design - very flowery and old fashioned wallpaper). Double Glazed - The room was very warm, and because of this naturally the windows were left open, which offered something of a shock at 6am in the morning, when all the buses came to life. CAR-PARKING Unsurprisingly (after my experience with the Britannia in Manchester), there is no parking at the hotel, however, there is 24 hour open air car-parking a short walk away, cost - 50p from 6pm to 8am. I believe there is also long term parking available around the corner. The city is well-stocked with CCTV cameras and therefore there should not be any problem with leaving the car overnight. ALCOHOL FREE ZONE The city centre is an alcohol free zone, and therefore you can only buy alcohol during the evenings at pubs, restaurants and hotels, DO NOT WALK AROUND WITH A DRINK - YOU CAN BE PROSECUTED. BREAKFAST A sumptious feast sited in Bentley's restaurant, on a self service basis - consisting of: FRUIT JUICES (in every flavour imaginable) including: Apple, Grapefruit, Orange and Tomato. FRESH-FUIT Grapefruit or Oranges in syrup CEREALS Everything from Cornflakes and Bran-Flakes to Muesli COOKED ENGLISH Bacon Sausage Fried Potatoes Has Browns Fried Egg Scrambled Egg Mushrooms Baked Beans Tomatoes Fried Bread Black Pudding Toast <
br><br>CONTINENTAL Cold Meats Cheese Bread Rolls Conserve All served with tea/coffee and Boiled eggs available on request NEWSPAPERS These are complimentary and offered a choice between The Mirror or the Independent LOCATION, LOCATION, LOCATION As already mentioned, the hotel is on the edge of the town centre and adjacent to Coventry University (might be worth avoiding during Freshers Week/Fortnight), ideally placed for a good night out in this ever developing and improving city. BABY-SITTING/LISTENING The hotel provides a baby-listening service where you can dial into your room from any phone in the hotel free of charge. Baby-sitting is available on request. BARS & RESTAURANTS & CONFERENCE FACILITIES Parties from 5 to 600 people can be catered for in conferences. There is a popular restaurant on site (not sampled), and a bar which had a daily happy hour @ £1.25 a pint. LEISURE FACILITIES There are no leisure facilities at the hotel, however, it is about 2 mins walk away from the Coventry Leisure centre, which boasts a 50m swimming pool and gymnasium for the healthier amongst us. I am not aware of any special deals between the hotel and leisure centre. CONTACT DETAILS THE BRITANNIA HOTEL Fairfax Street Coventry CV1 5RP Tel : 02476 633733 Fax : 02476 520172 However, for a good price booking, use their secure website at www.britanniahotels.com
I've been to the Belfry a couple of times on corporate business. It's a famous golf venue as well as a four star type hotel. If you don't like golf, or are not impressed by the ethos, then the whole thing may be lost on you - it was on me. Its expensive, and everything is top dollar. The rooms are small, and not particularly comfortable. The overwhelming feeling I received when I was there, and this was on both occasions, is that the hotel makes you feel as if it is doing you a favour letting you do business with it. The car park is full of serious metal. Astons, Ferraris, big BM's and so on. It's a thieves paradise, and whilst we were there last time, some of my colleagues had their cars broken into despite that fact that there was nothing more exotic than a Renault between us. A poor show from the hotel, as it is a magnet for problems. The check in desk is busy, and its a good place to waste time. I never saw the price, but the rack rate was about £150 per day corporate off peak. Food was ok, but as ususal, the buffet style lunch was a bit of a scramble. Our leader asked for some fresh fruit which was not on the menu. He was very specific about what he did not want, and that was exactly what he was offered. A private dining room was used, and the dinner served was excellent. I have no time for nouveau riche sports fans, and one evening, it was the annual dinner of the local sports club. You can imagine the sort of clientele - my worst nightmare. The other annoying aspect is the layout. It is on a long corridor, and it takes ages to get from one facility to another, and the rooms are also out of the way. However, if you love golf...........you're in for a treat.