Nice town,shame about the hotel (Jarvis Fleece Hotel)

Member Name: headcovers

Product:	Jarvis Fleece Hotel
Date:	17/11/00 (192 review reads)
Rating:

Advantages: Slap bang in the middle of Cirencester market place

Disadvantages: Very limited parking, poor in room equipment (TV,hair dryer),unwelcoming atmosphere

If you have a car - pick another hotel. There are about seven parking spaces at the back of the hotel and once you are in.....you'll need all of your reversing skills to get out again. It is also likely that someone will block you in and if you leave early in the morning and they aren't up and ready to move their car, then tempers may fly.

I was put into this hotel by the organisation I work for, so it was not specifically my choice, but as I had stayed in other wonderful Jarvis Hotels before I was really looking forward to it. How disappointed I was.

The receptionist, after being extremely unhelpful as to where I should park, (all the spaces were taken when I arrived) then watched me struggle with my bags through the doors before venturing a "Would you like any help?". When I asked for help to my room, he stated that he couldn't leave reception and said it wasn't far. It may not have been far in his mind, but the corridors were narrow and there were numerous stairs to negociate before I finally fell gratefully into my room.

It was November and the weather was chilly, however the room was swelteringly hot and my attempts to turn down the heat were not met with success. My request to reception was met with "the heating cannot be regulated for individual rooms"

The TV was from the dark ages and the leaflet that promised radio must have been written for another hotel, as I couldn't find it. The teletext did not work and the remote control was intermittent in its cooperation.

The bed was rock hard. but very roomy and there were plenty of pillows and extra blankets.

Don't rely on the hair dryer.....ha!......I should say the instrument of torture that burnt my hand, whilst puffing ineffectually on my hair and the hose of which finally became detached from the main unit on the wall. The moral of that story is always take your own.

Although the leaflet in the ro
om advertised a breakfast in the room option, the leaflet for leaving on the door handle was missing. This was resolved by a visit to reception.

Beware the advertised 24hour room service....it finished at 10pm. Beware the advertised "always open to customers" bar, it didn't open until 6pm. The selection of drinks in the bar was very poor. "We don't get many customers", the Barman explained. "Ever wondered why?" I retorted, as I downed my warm coke.

The restaurant served a very limited menu for £13.95, but I opted for a room service meal at £8.95 (there is a hidden service charge of £1 which you only find out about when you check out).

All in all I was very disappointed with the service and the hotel, hence my desire to add this review. I should stress that this is not my particular experience of other Jarvis Hotels though, so don't let it put you off trying their others, especially those with the Seabastian Coe leisure centres. Just avoid this one!

Please note the price quoted was a special discount for my company. I did not note the standard price as I had no intention of ever staying here whilst I was footing the bill!

Summary: