Centrally located on Oxford Street in Manchester, it is within walking distance of shops, bars, restaurants and transport links.
The purpose of our one night stay here was to go to a concert in the MEN arena, this took around 15 minutes to walk.
When we visited we got the hotel as pat of a package, the train tickets, concert tickets and one night bed and breakfast was £100 per person.
Promotional rates for this hotel are available which cost around £70 for a double/twin room and £87 including breakfast. I would probably stay again if I could get the promotional offer but otherwise I don't think I would.
There is no parking at this hotel, although there are plenty of public car parks nearby. Free internet is available in the public areas although you have to pay for it in the rooms.
There are 275 rooms and lifts are available.
The rooms were spacious, tastefully decorated and well furnished. They were a bit more stylish than most with color and patterns used rather than the usual magnolia.
The bathroom was clean and very nice, it looked brand new and there were lots of towels and toiletries to use as well as a hairdryer.
We had a television, desk and chair along with a coffee table and two comfortable chairs in our twin room. There was also tea and coffee making facilities. The beds were both doubles and were comfortable and the bedding also appeared new and fresh. There were night lights above each bed which were bright enough to read with but not too bright to disturb the person in the other bed.
The Tempus bar and restaurant serves food and drinks throughout the day, evening meal offers are available from 5pm-7pm with 2 courses costing £12.95, otherwise the main courses are around £15 and the starters and desserts approximately £5. We didn't dine here, only had the breakfast so I can't comment on the evening food but the surroundings are fantastic.
The breakfast was included in our room price and the dining room was extremely impressive. It was extremely large with lovely modern furniture and the cutlery and crockery was sparkling. The choice at the buffet breakfast was amazing, everything was hot and fresh, there was a choice of many different cereals and juices. There were croissants and pancakes and the full english which I opted for. It took me so long to decide what I'd get without looking like a pig and just decided to hell with looking like a pig and went for the lot.
I had cereal first, then I had sausages, eggs, bacon, scrambled egg, fried egg, toast, mushrooms, beans and hash browns. Followed by toast and jam. The jam were little individual glass jars, not the usual little plastic cartons. I can't remember the name of it but it was locally produced and divine.
I decided it was that nice I'd take 2 little jars in my handbag for later, my mother said I can't so that and I said it's no worse than her nicking the toiletries, she then had a panic when she thought a "security guard" was coming to escort me out for stealing! It was actually a pilot who was only coming down for his breakfast, I'm sure he felt more than uncomfortable at us all staring and giggling at him as he was tucking into his cereal!
The outside of the hotel is quite impressive as it has a clock tower it and it's a huge building so is easy to find. The lobby is huge and very luxurious with a marble staircase , there was a doorman, we were offered help with luggage which we declined as we didn't have much for the one night. The reception staff were helpful and friendly, the dining room and bar area were again large and luxurious with good staff and we had no complaints with the service at all.
If I could get a good deal on the hotel I would go again for a night as it's in a good location and it really is lovely. I wouldn't be happy about paying much more than about £90 per room though or staying much longer as I feel there are many other good hotels around with more facilities, this hotel has no pool or gym which are facilities I would like to use if I was staying any longer. The hotel is very large so I can't see any reason not to have these facilities.
Overall a very nice place to stay.
The Palace Hotel in Manchester is a grade 2 listed building and a four star hotel, owned by the Principal Hayley chain.
It is located at:
England, M60 7HA
Tel: +44 (0) 1612 881 111
My experience of the hotel:
The hotel itself is beautiful - a red brick listed building with a clock tower, which made it incredibly easy to spot, plus its location two seconds away from Manchester Victoria station (and therefore only a short train or bus trip to the town centre) makes the location fantastic.
I was staying in one of the executive rooms, and found it to be beautiful - high ceilings, clean and modern decoration. The bed was extremely comfortable and the furniture was modern and spacious.
The bathroom was reasonably sized, with a mirror taking up one side of the room, and even more fantastic - when it steamed up after I had a shower, a small square patch was left clear so that I could still do my make - up - very thoughtful!
The room had all the basic amenities - small toiletries, tea and coffee facilities, television, magazines on things to do in Manchester, towels and a hair dryer were provided, as well as a connection to broadband internet (though you had to pay for this).
My room was cleaned daily and towels replaced, at all times I found staff to be really helpful and friendly.
I was staying at the hotel for business, but in the evening I took a wonder around, and there is a lot to keep you entertained if you so wish. The Palace Theatre is right opposite, and The Cornerhouse on the other side shows films and art exhibitions. There is a Sainsbury's, as well as Starbucks and several small sandwich shops close by (my personal fave was The New York Deli - the staff there were so friendly!). The hotel itself also has a trendy restaurant and bar if you're too lazy to go out, but it is quite pricey.
The main issue with The Palace is of course the price - as it is four stars and in a prime location, it can charge extortionate rates for staying there, I was paying around £140 per night, but standard singles are £85 upwards. I would recommend booking through the Principal Hayley website, as they occasionally have offers, and you can save up to 30% by booking a non-refundable ticket, though prices largely depend on timing.
Although I think the cost to stay there is a little high, for me it was definitely worth it, but where The Palace seems to really charge to excess is in various extras in your stay. To have Wi-Fi internet access was £15 per day, I ended up buying an O2 mobile dongle for £25 that lasts me a month! For dry-cleaning it seemed you could purchase clothes for cheaper than you could have them cleaned - £1.50 to have a handkerchief dry cleaned (madness!). The worst was breakfast, I paid £15 a day to have breakfast - and don't get me wrong, it was delicious - a choice of full English or continental buffet in the beautiful tempus bar, but with a Sainsbury's opposite selling fresh croissants every morning for 70p, I would definitely encourage people to go for the bed without the breakfast!
I found a couple of nights in a row I couldn't sleep - I am not sure if this was due to trains going passed or people coming back from night outs!
The hotel does not have a car park - I was travelling by train so this didn't matter to me, but I have been told NCP (the nearest) is £9 per day, so it adds up!
Overall I had a good experience staying at the hotel, it was pricey, but the facilities were good and staff were friendly, so I think I would stay there again.
The hotel is also often used for conferences, though I don't know what these facilities are like!
We stayed at this hotel last night after an evening at the Palace Theatre.... and it was ideal in its location for this occasion!!!
We checked in to excellent staff service at 2pm. The hotel itself has no parking facilities - but it does have a deal with the Europark Car park that backs on to it costing £8.50 for 24 hours (which, considering ive paid £18 parking for a days shopping in manchester is pretty cheap!!)
Our rooms were lovely and clean and tidy. We were facing the side of the palace theatre right near the stage door - which made cast spotting fun!!!
We ate our evening meal in the hotels Tempus Restaurant - and took advantage of its pre-theatre menu which is served between 5 and 7 and was delicious and very reasonable (£12 for two courses, £16 for three). And an after show cocktail back in the Tempus bar is ideal.
The breakfast was outstanding and you really were spoiled for choice.... and if you didnt fancy the croissants or muffins, cereals or pastries, the massive full english breakfast selections ot juices - then the staff were happy to make waffles or pancakes etc to order.
My only criticism is that if you are heading to manchester for shopping - this isnt on the door step of the arndale centre - its a good 10 minute walk away. we werent using it for this purpose but i thought i should warn you!
All in all it was a wonderful stay - once perfect for a theatre break.
Being literally a minute away from the theatre it was perfect
I took my partner to the Palace Hotel for an overnight Christmas Shopping trip on November 26th, 2008. Arriving at just before noon at Oxford Road, we expected to be asked to leave our bags with the concierge but we were able to check in and head to room 159, a high ceilinged room with very tall windows viewing the corridor that the room was on (no city view unfortunately) a large, very soft double bed and excellent en-suite.
I have only one reservation about the room though... the plasterwork around the Victorian pillers in our room was not proven ideal, with gaps large enough to stick my little finger in. It did not cause any problems though and overall it did not detract from the comfort. In the morning, the traditional telephone call waking us up was replaced with the TV turning itself on, a welcome change although if I was still inebriated from the night before, I would question what would happen as I slept through the welcome screen!
The facilites themselves were very good. The bar was quiet and professionally run with the staff able to collect orders from the table as well as standard bar service, the restaurant was quiet but both were reasonably priced for an AA 3* hotel. At breakfast, the restaurant was well stocked and the staff appeared to want to be there working, opposed to being there for the money!
Overall, I will be making recommendations to a national charity I work for to consider The Palace as a venue for its annual conference. Aircrew use the Palace as their residence from Manchester Airport, which must surely show an economic luxury in the hotel market.
I stayed here on 25/10/2008 with my husband and jolly nice it was too.
The location is very good especially if you are going to the Manchester Theatre Royal because it is just across the road, it is also just a 5 minute walk from China Town. We parked in the NCP a 2 minute walk from the hotel which cost approx £16 for 24 hrs.
The reception area is nothing like I have experienced before, it is more like an old ornate train station with a domed glass ceiling that has to be seen to be believed. The reception staff were pleasant and the concerige very helpful when we asked for directions to the Appollo Theatre.
The rooms are long and narrow but not too narrow with exceptionally high ceilings which gives the appearance of lots of space. The room was modern and had a comfy double bed a dressing table and a seating area which included 2 chairs and a chaise longe.
We had drinks in the bar which is very laid back but again ornate and grand. The drinks were quite expensive £8.75 for a pint of lager and a vodka and diet coke, the service was excellent though and we were even provided with 2 trays of sliced deep fried potato skins.
In the morning the buffet breakfast was served until a reasonable time 11:00 and there was plenty to go at, although I did think that in such regal surroundings there would have been a waitress service. You can't have it all I suppose.
In all I would recommend The Palace and I would stay there again. I booked it through laterooms for £115 for the night but I believe you can get it for as little as £85 depending on what kind of room you have and when you are staying.
The only negative thing I would really have to say is the walls are quite thin, not between the next door rooms but between the room and the corridor. I woke up a couple of times during the night when people walked past, then again I am a light sleeper.
I have just spent a night at the Palace Hotel in Manchester, on business. It is a rather grand, distinctively impressive Victorian building right in the heart of the city, that was originally built as insurance offices, apparently, and still does slightly have the feeling as you arrive in the door of being a rather commercial venue.
I actually walked past the entrance the first time, assuming that what I could see was a shopping mall or something - the entrance is that vast. It is right next to the Palace Theatre on Oxford Road and is within an easy 10 minute walk of the Arndale centre and other shops. China town is also only a few minutes' walk away and there are a number of restaurants, cafes and other stuff nearby, including a large Sainsbury's. It is opposite Oxford Road train station and within walking distance of Piccadilly station. There are a couple of car parks nearby - the nearest is the NCP Palace car park but at £15.50 a day it's not cheap - a better deal for Palace residents can be had at the one a 5 minute walk away which only costs £7.50 a day if they validate your ticket at reception.
It is an imposing building amd hard to miss (clever of me to walk past, actually!) and the entrance hall is cavernous and grand. The staff on reception are friendly and check-in was swift - this is a four star hotel and it shows. THey have a separate concierge for leaving luggage etc.
Through to the bar/restaurant and grand becomes impressive rather than soul-less. Nice staff, comfy sofas and a decent bar snack menu serving til 11pm was ideal for a weary business traveller whose head was still humming from the road noise of the the M5 for 4 hours. Paying £6.75 for an (admittedly large 250ml) glass of white wine woke me up though. Flippin' Nora; I was glad I was on expenses. I also has a burger and chips (all seven of them) for £9.95, but the burger was home made and fresh, and pretty yummy, and it was half past ten, so I was pretty grateful for anything to be honest. They have a proper hotel dining room with grand prices serving things like monkfish at £18 a go, type of thing, if you want the full monty.
On to my room then. I had a small double which had clearly been recently renovated, with faux fur and brown leather decor, it was smart and stylish if not exactly what I'd chose to do in my own bedroom. Plenty of space for one person, a decent full sized bathroom in excellent nick - no mouldy grouting here - good shower and full sized bath. The freebies were good - nice smellies and shampoo etc, and there were plenty of mirrors including a magnifying one so lovely ladies could ensure maximum loveliness before facing the world.
A freestanding wardrobe revealed a safe and an iron and ironing board, which in one way is great as if you need one it saves the hassle of having one brought, but it did take up quite a lot of space in the hanging part of the robe itself, which might bizarrely have actually exacerbated the need for the thing. Sadly no Corby trouser press. I miss those.
The room also boasted an unexciting looking CRT telly which provided me with a bit of BBC Breakfast whilst I was getting ready the next morning and clearly could do the hotel package of pay-per-view movies and local radio should I have required.
After the shock of my expensive glass of wine, I did need a lie down and the bed and pillows were extremely comfortable with good quality cotton sheets. The room had full length windows overlooking a central courtyard but I could sadly not get a window open for the life of me. I also could not work out how to switch off the bathroom extractor fan which ran all night and drove me mad, and I did believe these two facts were interlinked.
In our conference facilities during the day we could not open any windows either; I do think fresh air is not an unreasonable ask, personally. So despite the comfy bed I didn't sleep too well as I was in need of an open window. Grr.
Morning dawned and I used the hospitality tray which gloriously had your actual proper Twinings tea and a yummy biscuit selection. A gorgeous stainless steel kettle and some surprisingly acceptable milk-type stuff meant that for the first time, I think, ever, I had a hotel room cuppa that was decent to drink. For coffee lovers though, only those annoying tubes of Nescafe were left to offer a hint of what coffee might be. A dull choice of fluted naff off-white cups and saucers ruined what could have been a cool tray, on runners under the TV, but still, I was happy. A wired internet connection and a sensible working desk was available in the room, though at 50p a minute I decided my emails could wait, the full length windows meant that there was plenty of natural light the next morning and if I'd only been able to throw a window open it would have been a glorious place to get a bit of work done before breakfast.
Instead I took papers down to breakfast with me, to discover the table was a bit small and cluttered to cope. There was a buffet service and the selection was decent with plenty of pastries and fresh fruit as well as the full English and cereals. I was offered coffee and accepted and was pleasantly surprised that something vaguely resembling coffee and not bearing more than a passing resemblance to hot water actually turned up. I was well fed.
Lunch was also a serve yourself affair, with a choice of hot and cold - I had a perfectly decent fish pie, though there appeared not to be any green veggies, which was a bit odd. I added cauliflower cheese and potatoes (mmm, balanced) as that appeared to be all there was, and a bit of tomato from the salad bar just to add some colour other than white to my plate! Pudding was a good apple crumble, or a pile of cholesterol-laden tarts and pastries plus cream or custard and the ubiquitous fruit salad. The general consensus round the conference table though, was that lunch got the thumbs up. Maybe these people don't get out much.
Check-out was as quick as check-in, and the conference facilties were good (same lack of air issue, but hey, what's a bit of oxygen between friends?) - but at least the rooms had very high ceiling and were well sized for our needs. They didn't seem to be able to get the internet going, so our presentation at the start was a bit "what I should be showing you is..." I don't know whether blame for this can be laid at the hotel's door though. At least there were plenty of boiled sweets, eraser-tipped pencils and fizzy water. Apparently if you are at a conference you need those. I haven't actually bought any eraser-tipped pencils for over twenty years.
They have a web site, if you are interested - http://www.palace-hotel-manchester.co.uk/
This reveals that the internet rate for rooms varies considerably according to demand - they obviously have that easyjet-type approach to pricing. You can easily get £225 quoted at you for a single room on a busy night, but likewise if you fancy staying on 24th December you can have a double for £85! They do seem to charge the same for single or double occupancy, and children in your room appear to be free. £120 seems to be a standard price though. I paid less than that though, but on a company tariff.
All in all, I was happy with my stay - it is a great experience and certainly better than staying in the Ibis, which my company offered me as an alternative. I have to return to Manchester in two weeks and have booked to stay there again, despite the oxygen issues, but I will ask next time for a room with a window that opens and see how I get on. I'll let you know....
I live in Manchester. Not in a Greater Manchester kinda way, but in Manchester proper. You may wonder, therefore, why I stayed at the Palace Hotel in the city. I wondered too. But, I was at a national event organised by a national office, and in their national wisdom, they booked all of us in as resident conference delegates, even those of us who live within, um, walking distance. I do like my own place, my own kitchen, my own bed, but not in an obsessive way, so when someone else wants to pay for me to stay in a nice room where I dont have to make the bed or clean the bath, and where I get 3 meals per day provided gratis, I dont say no.
The Palace Hotel is located on Oxford Rd near the city centre. Its near the Palace Theatre, the Cornerhouse cinema and the Sainsburys Local store. You can walk to Oxford Rd, Deansgate and Piccadilly stations quite easily, and the Arndale and Market Street shops are only 10 minutes walk away if you know where youre going (or ask a helpful local ask me and you might end up in Rusholme as a joke). China Town is up the road, and theres a good selection of other restaurants near by too. There is a 24 hr chemists a minute up the road for those 24 hour chemical emergencies, and theres a newsagents next door to that which does a roaring trade in hard to find imported chocolate bars. All being said, the location is not bad.
The Palace is quite an institution in Manchester, and if you walk past it early in the evening you often see tux-clad men and tarted up women tottering inside. It hosts a lot of balls, corporate functions and weddings but I wouldnt really say its the type of place you go to stay otherwise. For one thing, its not cheap rooms dip to about £75 if you manage to snag a good deal, but book near the time you want to stay, and insist on a certain date and you could pay £180 per room or more per night. For another, Manchester is not really the kinda place you come on a luxury holiday.
We were arriving on mass over 100 of us and had been given strict instructions to label bags clearly and leave them with the concierge. This we did, and after the days activities we returned to reception to check in (swift and easy for anyone who has pre-registered). My only slight concern was that they wanted a deposit for any charges to your room, and though that used to mean a credit card imprint (unsigned) it now seems to mean they put £50 on your card and make you enter your PIN too. Maybe they have special holding money machines for hotels, but Id never seen one before.
I went upstairs to find my room (quite a feat given the bizarre way in which they were numbered) and found my suitcase waiting for me in my sauna, sorry, room. Seriously, it was boiling hot in the way dusty old English hotels can be, but it wasnt what Id expected of the Palace. I couldnt find a thermostat dial or air con switch, so I crawled on the floor and turned off the one radiator out of 3 that was switched on. 6 hours later when I went to bed the room was still toasty, and I never did find out how to open the windows.
Oppressive heat conditions aside, though, the room was n-I-c-e. I had the comfiest bed ever which I kept just for sleeping since I also had a bench, an arm chair and a chaise lounge thing for sitting on (the latter was leather and may or may not have been designed for bondage since it appeared to have little leather wrist straps I left it be rather than find out). I had a desk and a freestanding wardrobe, and a TV with a good selection of channels in theory, but some crummy reception in practice. It also had radio but only local commercial stuff and Radio 2 (i.e. nothing decent). The bathroom was spacious and had a full length mirror next to the full length bath/shower. The freebies both here and in the desk drawers were adequate shower gel, shampoo, shoe shine, a few sheets of writing paper but nothing really worth stealing. There were telephones both in the bathroom and the bedroom but I dont know anyone who would, in the advent of mobile phones, choose to use one for their external call. The charges were clearly advertised but still shocking up to £65 for a 10 minute call.
The room had clearly been renovated recently and had a modern feel to it, with nice, contemporary art work on the walls, and a dubious faux-fur throw on the bed. The windows were floor-to-ceiling but only over looked an internal court yard. I had one double bed but all the rooms seemed to be different both in their styles and their bedding configuration (some had 2 double beds, some had 1 king size). They were different shapes and sizes too, and some were considerably nicer in their décor than others. We had tea and coffee making facilities but no mini bar, though given the prices in the bar-bar this was probably a good thing. Room service was available and the concierge were generally helpful, bringing up ice and glasses for champagne when asked.
We ate 3 meals in the hotel, starting with lunch which was a buffet in the Tempest restaurant and was perfectly acceptable everything from curry to salmon, with a good choice of salads, and an outstanding array of puddings (at least 8 varieties of which I only managed to sample 3). We were conference guests so had started the day with pastries again, a selection of 4 or 5 kinds, not just one. We also got afternoon tea and homemade-style biscuits, and then, after our champagne reception, we had dinner in a special room just for our group (though residents could eat in the Tempest restaurant at this point). We had a set menu which was quite normal food, nothing too pretentious, and the bit I had which was, um, the bread rolls and the pudding, were both nice, as were the petit fours. The following morning breakfast was magnificent. There were hot and cold buffets with the usual items just a wider variety a dozen different cereals, for example, and 5 or 6 jams for your toast, plus various different kinds of pastries including both pain au chocolat *and* chocolate croissants. But the crème de la crème was definitely the cooked-to-order menu which included something rarely found on UK hotel menus, waffles and syrup. Naturally I ordered and they were scrumptious and reminiscent of those I had in Brussels last Christmas.
Though I spent little time in it, the hotel has a airy bar next to the restaurant, though drinks were more pricey than we are perhaps accustomed to in the grim north no one seemed to get change from a tenner when they went up to get a couple, and we discovered downstairs that a bottle of house wine was nearer £20 than £15.
The hotel has no other facilities no gym or pool, no library or garden, no gift shop. It is located close to all of those things, it just doesnt have them inside. However, as I alluded to earlier, this is not really a hotel many people would holiday in, for its location as much as anything else, and if you were staying with a group for a conference or ball, you wouldnt have time to use such facilities any way.
Did I enjoy my stay? Absolutely. Would I pay £180 to stay here again? No. (Thats not just a reflection on this place I wouldnt choose to spend that much to stay anywhere.) But its old world glamour that you cant possibly compare to the Travelodges and Premier Travel Inns of this world, and for one night this Palace can make you feel like a Princess.