Heaven is a place on earth...the Malmaison (Malmaison in general)

Member Name: FlickeringEmber

Product:	Malmaison in general
Date:	31/05/08 (26 review reads)
Rating:

Advantages: Amazing decor, food and drinks

Disadvantages: Some snobby staff, compulsory service charges

The atmosphere and decor is sexy, classy and sophisticated. I love the extra touches such as them leaving a note in the bathroom, encouraging you to take all the toiletries with you. They are also clever, in terms of marketing as they leave a bottle of wine there with a price tag on it and they find ways to encourage you to spend. The bathroom is incredible with a gogeous slate shower with a powerful water that is like rainfall. The bath is massive and I did not want to leave it and the bed was like a double-king-size. If you can bear to leave your room, the food and cocktails are second to none, although I objected to the compulsory service charge being added. They have some very original items to eat and drink and everything is well presented and delicious. Customer service is friendly but there are some pretentious people working there, and as I have stayed at 5 different Malmaisons, I can use this as a general statment.

It is my favourite hotel chain though and I am looking forward to my next visit.

Summary: The best hotel chain ever!