Newest Review: ... Coffee making facilities. I found that the decor of the rooms is a little outdated, and not very modern. The Boston restaurant is spaciou... more
It might be OK for the line dancers but not me!
Norbreck Castle Hotel (Blackpool)
Member Name: katyj10
Norbreck Castle Hotel (Blackpool)
Advantages: Absolutely none
Disadvantages: Dirty, smelly and disgusting
This is a review of the Norbreck Castle Hotel. They are part of the Britannia Hotels chain.
We went in a party of six for my parent's wedding anniversary in September this year. It was the first weekend they turned on the lights so we were expecting it to be busy. The reason we chose Blackpool was that we always went there every year when we were younger so it has many happy memories for us!
We booked online at a total cost of approx £700 pounds. So that works out £60 ish per person per night (including breakfast) and we stayed Friday - Sunday.
The hotel was busy when we arrived so it took us almost an hour to check in. What added to the confusion was a huge international line dancing convention that was being held at the hotel.
The overal impression as you approach the hotel is that it is quite a grand building. Not so grand inside though! I should also add that this hotel is just outside of Bispham so is a LONG way away from the centre of Blackpool. There were no lights outside this hotel, it is that far out. As driving is not an easy option (no parking) you are stuck with getting the tram really which is a novelty the first time but it soon wears off.
Anyway, back to the hotel. We were issued our keys to three double rooms and we made our way up a flight of stairs, down numerous corridoors on various levels and down more stairs, up a few more (walking for approximately 10 minutes from reception). When we got to the rooms, it was a smelly little corridoor and we opened the doors to three of the worst hotel rooms I have ever seen in my life.
One faced to the front with a sea view. The room was small and not exactly clean feeling (I didn't want to have bare feet or put anything on the floor) and there was a spider (alive) in one of the tea cups. This was the best of the three rooms.
The second room had a drafty creaky window and faced on to a demolished building on a side road. The bed was really uncomfy and creaky. Again, not very clean.
The third room was a joke. It had an entire sheet of wallpaper hanging off and a 'mouse hole' in the skirting board that was blocked up with a dirty tissue. Yuck.
I can't believe we actually stayed in this hotel. My Mum and Dad treated us to this break and were apologising the whole weekend. We laughed about it at the time and Mum said she didn't want to complain as she worried that they would offer us a free weekend in the hotel - as if!
At the time they only charged half the bill to Dad's card so he said he didn't think he could complain for £25 a night. When he got home, they posted a bill for the whole £700 so we did end up paying what we originally thought.
The breakfast in the hotel was again, the worst I have ever seen. There were no staff. Not enough tables, not enough food to go round and it was self service and really bad quality. You just wanted to eat and leave as quickly as possible. As it was paid for we felt obliged to stay and eat but really we should have left it and found somewhere else to have brekky.
This hotel is dirty, smelly and a total pile of rubbish. We are not the type of family who complains but this was just rotten and an awful way to celebrate my mum and dad being together for 39 years.
The only thing that saved this break was a wonderful Italian restaurant about 20 minutes walk from the hotel in Bispham. The food there was excellent and we ate there on Friday and Saturday night. We would go back to this restaurant if we ever venture back to Blackpool but definitely not the Norbreck Castle.
I am awarding one star but only because it won't let me give none! It should get minus stars really!
Summary: Never, ever go there it's awful!
More reviews in the field of Hotel National
- Recommended...Even To Germans
- Hotel Babybel
- Central Hotel at a Great Price
- Cracking Spa Hotel
- A Mars a day means I have to stay away!
- A lovely wedding venue
- The Daily Mail is Right. Prison IS like a Hotel
- Lucky White Heather ?
- CAN'T WAIT TILL STAY THERE AGAIN (Swindon - Disabled Room))
- A bargain hotel in central London
- Walton's Guest House (Bath)
- Doubletree Hilton (Tower of London)
- De Vere Orchard Hotel (Nottingham)
- Premier Inn (Gatwick North Terminal)
- Welbeck Hotel (Nottingham)
- Holiday Inn (Baingstoke)
- Hotel Copthorne (Reading)
- Hotel Inch (Inverness-shire)
- Express by Holiday Inn (London Greenwich)
- Hotel Ibis (Carlisle)