Super Hotel (Novotel Birmingham Airport Hotel)

Member Name: cricketfan1

Product:	Novotel Birmingham Airport Hotel
Date:	31/10/08 (22 review reads)
Rating:

Advantages: Everything

Disadvantages: Price

Probably the best hotel i have ever stayed in. The hotel is modern and appears very new. My room was in great condition and the bed was extremly comfy - I have a bad back.
The hotel actually made a mistake with my reservation but on arrival quickly corrected it with no fuss and no disruption to myself - What a relief.
The bathroom contained a large bath which i used most nights and it had a variety of complementary soaps and shampoos which I of course took home with me!
The restarant provides top quality food at a good price - the staff are very helpful although they lost my luggage taking it up to my room! But they promptly found it and gave me some money off vouchers to make up for it!
I called room service during the night because I was hungry and they made me a Pizza! Now thats what I call service!

The TV in my room was top quality which is unusual for a hotel and even had freeview digital channels!
If I had to nit pick and choose a bad point I would say that the room was kept rather too warm but I suppose its better to be too hot than cold!
-------------------
This review is from my trustedplaces.com account (Cricketer)

Summary: The best brum hotel