I stayed at the Park Plaza hotel in Leeds when I visited a friend in Leeds.
I booked online through the Park Plaza website. I found the website easy to use and thought that it was well laid out, making it easy for me to choose the room I required. I decided on the entertainment package offer which was £89 for bed, breakfast, a bottle of wine and free movies. I thought this offered pretty good value for money considering I was staying in the middle of the town centre.
I thought the location of this hotel was excellent, right in the centre of the city. Parking was sadly a little bit away from the hotel at the Q Park in Criterion Place, which is discounted for Park Plaza guests. You are given a discount code upon check in. I found the car park to be secure and it was only about a 5 minute walk from the hotel. The one downside to the hotel was that although the hotel was massive, I found the actually entrance seemed quite tucked away and I did have to look hard to find it.
The hotel in very large and modern looking. Upon entering the main reception, I thought it looked very welcoming and had a friendly atmosphere. I arrived in the evening, around 8pm and was pleased to find that there wasn't a queue to check in. Upon checking in, the very friendly receptionist informed me of the breakfast times and also what time I would need to be checked out by. She then told me my room number and gave me directions.
I was extremely impressed with my room. I was located on the 5th floor and although I didn't have the best view, I could still see across Leeds City Centre. My room was round the back of the hotel, opposite the train station so this was my main view which wasn't a problem anyway as the stunning room more than made up for the lack of view.
The room itself was huge with a massive bathroom. The bathroom was lined with mirrors which was lovely, although slightly odd when I had a bath, seeing myself from every angle! The room was decorated in neutral colours with a few modern paintings on the wall. The room was spotless and smelt lovely.
My room has an absolutely massive window which pretty much look up one wall of the room and made the room feel larger than it already was.
The room was furnished with a massive desk. Work top along the window wall which housed a large LCD TV, DVD player and a free view box.
The bed was gigantic and had clean bright white and blue sheets and was very comfortable. I certainly slept very well when I stayed here.
Breakfast was included in the rate for the room so obviously it would have been rude not to take advantage of this. The breakfast was served in a buffet style with all sort of goodies on offer including traditional fried breakfast (with veggie option available), cereals, fruit, and yogurts, croissants as well as tea, coffee and fruit juices. I had a fried veggie breakfast and tea and have to say that the food was very yummy.
Overall I would certainly recommend this hotel to other people. I thought that it was in an excellent location if you need to be near the city centre and it offered pretty good value for money with the prices on offer. I was very impressed with my room and the little extras such as the free wine and free movies. The one thing that let my room down was the view but like I said, I didn't stay here for the view so it didn't really bother me. I should imagine the views across Leeds from some of the other rooms are quite amazing though.
I stayed at the Park Plaza in Leeds last night as I was on business in Leeds the next day. My overall impression was good but could be better.
I booked online directly on the Park Plaza website. The website was easy to use and detailed the different room rates with clear explanation of what each rate included. I chose the entertainment package offer - £89 for bed, breakfast, a bottle of wine, four bottles of beer, free movies and (had I got there before 7pm) a food platter from the bar. This seemed like fairly good value to me.
Excellent location, right in the centre of the city. Parking was at the Q Park in Criterion Place, which is discounted for Park Plaza guests (ask for your voucher when you check out). The car park is secure and only about a 5 minute walk from the hotel. Finding the entrance to the hotel is tricky though, it seems like the back entrance whereas the Chico Latino bar (part of the hotel) is at what seems like the front? Slightly odd but I got there in the end!
Less than inviting! The entrance is quite "modern" and had loud music playing (which seemed somewhat at odds with the fact that The Telegraph was the only paper available in the lobby area?) and was quite impersonal. There was a queue at the reception desk so I waiting about 10 minutes before I was served. There was no smile and no apology for the wait - in fact there was barely even eye contact. I checked in and was given no information about the hotel, breakfast, check out time or where my room was located. I discovered the lifts and assumed my room was on the 15th floor as my room number was 1506.
The first think I noticed when I walked in to the room was the huge window, which I immediately went to and look out. What an absolutely FANTASTIC view!! Could see out over the city and into the countryside. The room itself was nothing to write home about - carpet and furniture was a bit tired but it looked clean. A bit of updating would be nice - big LCD TV , DVD player, Freeview channels (only got channels 1-5 plus the sky sports and news channels) and some new furniture would make this a fantastic room with a view. I also noticed the carpet was wet by one side of the bed - I suppose at least this means they have cleaned but did make me wonder what had been cleaned up? The toiletries were fairly basic - would have been nice to see something branded or at least with less basic packaging and more luxurious feel. The mini bar was very basically stocked but there was no price list for it and I didn;t use anything from it.
I called for room service (the line was terrible and the woman could hardly hear me!) and ordered a chicken liver parfait with ciabatta followed by an Aberdeen Angus burger. It arrived in about 30 minutes - the parfait was really quite horrible but the burger and fries were tasty.
I hung out my breakfast card to have it delivered to my room and it arrived in the timeslot specified. I ordered beans, scrambled eggs, sausages, sautéed potatoes, toast and orange juice. When the man arrived with it he told me they had no sautéed potatoes so he had given me hash browns instead. When I actually took off the cover though the scrambled eggs were also missing. The rest was present and tasty though.
Check out was quick and efficient.
Overall the quality was a bit patchy but would stay again just for the location and view though. Recommend it for a city break - but perhaps eat out!
I have stayed here twice now and have had a mixed experience of the place. My first visit was in 2007 as part of a weekend away with friends. I stayed in a standard double room and for £80 per night the room was huge. There was a massive window around most of the room so had excellent views of the city. The bathroom was lovely, very modern and clean and stocked up with loads of complementary toiletries. The bar area downstairs was great and for a hotel very reasonable (£.70 for a large glass of house wine).
The hotel appeared immaculate and super modern and I was really impressed so decided to revisit in 2008 with my boyfriend.
Arrived on a weekend and got a good deal (make sure you negotiate with the hotel directly) for B & B and one nights stay for both of us in the penthouse it was £140 per night. With this you got a free bottle of wine and chocolates in the room.
The penthouse its self was jusk ok. This was made up of a living/ dining area and a toilet, a separate bedroom and a huge bathroom. The bathroom was gorgeous but the shower cubicle leaked and flooded the bathroom. The bedroom was small and I preferred the space in the standard room. The furniture was shabby and just looked old and worn.
Check in was a nightmare it took 30 minutes as the room wasn't ready despite arriving at 4.00pm and it stated check in was from 2pm. Check out was just as bad as there was only one person on the desk and a lot of people checking out at the same time. Also the hotel charged us for things out of the mini bar, although we didn't have anything out of the mini bar. In the haste to prepare the room they obviously hadn't restocked the mini bar. It took me four weeks and six phone calls to the hotel to ensure that they refunded the money to me.
I probably wouldn't go back to the hotel, it seems to need updating and the staff are just plain rude. The location of the hotel is great as it is right next to the train station but if you are looking for a better hotel in the same price bracket then I would go to the Queens Hotel which is opposite the hotel.
I always enjoy going away for a weekend, especially when it's for a special occasion, and always take extra care to try to find a suitable hotel at a good price. However on a recent trip to Leeds the hotel selection wasn't left to me and I was slightly worried about where we would be staying. There was no need to fear though as The Park Plaza turned out to be an ideal hotel in a brilliant location.
The Park Plaza Brand
The Park Plaza group of hotels is owned by the Carlson brand who also own the Park Inn, Radisson and Regent groups as well. The Carlson brand have over 1,700 hotels throughout the world and operate in more than eighty countries. They pride themselves on offering full service hotels with clean and comfortable rooms, as well as outstanding service and all at excellent prices. There are around one hundred Park Plaza hotels in Great Britain at present; to see all the locations please see their website at www.parkplaza.com.
The particular hotel I stayed in was in the city centre of Leeds and indeed it was a city centre location. It's located in Boar Lane City Square which is about a three minute walk from the main train station, opposite Flares bar and about a five minute walk to the central shops too. It's about a ten minute drive from the inner ring road around Leeds. It has an LS1 postcode which again is shared by the majority of city centre facilities including shops and bars.
From the outside the hotel looks rather unimpressive, it's got twenty floors so is rather tall and is made of a dark concrete. The lobby area is much more appealing from the outside; it's got a lot of glass walls meaning you can see the inviting reception area from outside. The reception area itself is very modern with a large multicoloured screen behind the reception desk. There is a lot of marble, chrome and leather used in the reception area which is both light and airy.
All the rooms can be accessed by one of three lifts or the stairs which are located opposite the reception area. The lifts did take rather a while to come when you called for them due to their being twenty floors. They could probably do with doubling the number of lifts in the hotel as the stairs weren't appealing at all! The lifts themselves reflected the modern feel of the hotel, having an almost shattered glass effect to the walls which was really effective.
The Park Plaza at Leeds has one hundred and eighty six rooms in total including executive rooms and penthouse suites too. What did surprise us upon checking in is that a number of the rooms still allow you to smoke in this hotel. However we opted for a non smoking and standard room as we couldn't quite afford the prices of the penthouse suites! Our room was accessed down a corridor that had interesting artwork lit up and a cream and a red carpet.
The room itself was much larger than I've experience before in Travel Inns and other such hotels, it was far more spacious. There were two twin beds, bedside tables, a desk area with a television which also doubled up as a computer, a large wardrobe housing a safe and a mini bar and a large arm chair too. The room itself was decorated in a cool manner with white walls, white bedding, dark furniture and a beige carpet to give it quite a light feel.
The bathroom contained all your typical amenities including a massive mirror covering the entire wall next to the bath which was a bit off putting when in the shower! One thing I want to comment on is the massive bowl style sink that was in the bathroom, it was far bigger than any we've got at home! There were your usual freebies including shampoo and soap as well. Towels were provided sufficient for two occupants and these were changed daily.
Overall the room was very modern and appeared to have been decorated in the past couple of years. There was suitable lighting and the temperature was controlled by an electronic system on the wall that was easy to operate. There is nothing bad at all that I can say about the room, the beds were comfy, it was clean and it was much larger than those in any other hotel I've recently stayed in! Unfortunately the mini bar was expensive though!!
The Bar / Restaurant
The bar is on the ground floor adjacent to the reception area and was actually quite small, probably seating only about thirty people. It seemed to have the same minimalist chic feel of the entire hotel with large leather square chairs, sparse decoration and a large chrome bar. It was a pleasant if not a little hygienic feeling like a hospital! However prices here were quite high, it cost me nearly £5 for a spirit and mixer while a pint was near the £4 mark.
The restaurant was located on the first floor of the hotel. We didn't eat here in the evening but I believe it offers Chino Latino food, combining Japanese, Chinese, Thai, etc. It's certainly decked out in a very oriental fashion that was quite unique really to any hotel I've been to before. Breakfast was also served here and was included in our room rate although to purchase it separately will set you back around £10 in total, not including any drinks.
The breakfast itself was delicious. There was a full range of hot options including boiled egg, fried egg, sausages, bacon, hash browns and so on as well as a full complement of cold options. These included cereal, fresh fruits and various pastries. It would be impossible not to find something to suit almost everyone at breakfast. Food was always fresh and the hot options seemed to be constantly replenished which is always a good sign at any hotel.
We only encountered the staff a couple of times during our stay and always found them to be really helpful and pleasant. The reception staff were extremely efficient and only too happy to help us. The only complaint I'd have is that it did take a while to be served with tea and coffee at breakfast. Despite requesting them twice we had to still ask a third time before they were brought to us.
There is no actual parking at the hotel which is one of its major downfalls, however it is a short walk to a large multi storey car park and if you have your ticket stamped at the hotel then the cost of parking is heavily reduced.
We stayed on a bed and breakfast rate for three nights, one of which was a Saturday. Normally the rate is £80 per room per night although on a Saturday night this price is increased by £5. For more prices then I'd recommend visiting the site itself.
Overall I'd give this hotel the full five stars; it had a brilliant location, the staff were helpful, the room was comfortable and spacious and the breakfasts were delicious. The only problem really is the fact that there is no car park so do take that into account, the nearest one is about a five minute walk away and costs around £5 a night when staying in the hotel. If I was ever visiting Leeds again then I'd certainly use this hotel, a top class stay!
Thanks for reading.