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Pomme D'or Hotel (Jersey, Channel Islands)

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2 Reviews

Address: 1 Wharf Street / St Helier / Jersey / JE4 OZX / Channel Islands

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    2 Reviews
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    • More +
      19.08.2010 18:26
      Very helpful



      The Perfect Pomme.

      About the Hotel

      The Pomme d'or is a four star hotel with 143 bedrooms which are all air conditioned and all have lift access.

      All rooms have free Wi-Fi and broadband access for laptop computers in addittion there is a computer next to the lifts in reception and two in the cafe bar these are free to use you just need your ID NO from reception.

      The Pomme d'or was the German command centre during the occupation in the Second World War it also features in the occupation tapestries on display in the Maritime Museum.

      Pomme d'or is famous amongst the locals for the excellent seafood buffet which is served in the harbour room every Friday with the freshest of seafood such as; Gravadlax, gambas, langoustines, mixed shells, mussels, crab claws, oysters, smoked fish platters, whole dressed salmon, and much more.

      There are five different room types:

      Harbour view rooms
      Executive rooms
      Premier rooms

      All rooms have access to 24 hour room service.

      Reception/Checking In/Room Prices

      You enter the reception area through glass doors at the front of the hotel, as you enter the reception desk is on the right. We had pre-booked a premier room through Thomas Cook and paid in advance so check in was really easy. The price we paid for a premier room with breakfast was £100 a night. Price correct at time of booking August 2010. We were asked for credit card details for any drinks/food ordered to our room, giving your card details is optional you can settle the bill on check out if preferred.

      Reception staff are very smartly dressed and we found all the reception staff friendly and polite and eager to help. The reception area is very smart with a tiled floor it also has various seating areas around it with comfy chairs and settees. You can sit in this area and have a drink and snack (Lobby Bar).

      At check in we where given a card key for our room and asked if we had visited Jersey before as we had not we where given various maps and books on places of interest/things to do. A porter carried our cases and showed us to our room.

      Location and Parking

      The Pomme d'or overlooks Liberation Square and St. Helier marina. The Pomme d'or is close to the bus station and is in the centre of St. Helier. The Pomme d'or is also within walking distance (five to ten Minutes) of the Maritime Museum, Ariadne Steam Clock and the beach which has platform seating sun bathing areas and from the beach you looked out towards Elizabeth Castle and can see the Castle ferries going to and from the Castle.

      I didn't see any parking for the Pomme d'or hotel and parking is not advertised on the website. However the hotel is close to the bus station or about twenty muinutes from the airport by taxi costing £10 to £15.

      Our Room And Bathroom

      We choose a Premier double room which was lovely it was a large room and had a large double bed with a white linen duvet, four plush pillows at either side, two small black and coffee pillows and a matching black and coffee bed runner. Bedside cabinets to each side of the bed with cream lamps on there was also two little flexible l.e.d reading lights attached to the headboard, a reading writing desk which when lifted up and it turned into a vanity unit with mirror and a hairdryer in the lift up compartment, a comfy desk chair which tilted back and swung round, a comfy chair, a large mirrored wardrobe with plenty of storage room which contained iron, ironing board and shoe cleaning stuff. At the side of the entrance door was a Corby trouser press. The curtains in the room matched the small cushions and bed runner they where lined and black and coffee in colour.

      The flat screen television was attached to the wall and below this was a cabinet with a keyboard(for internet access via T.V or games we did not use this as we don't bother on holiday we would sooner be out and about) on top and tea/coffee making facilities with plenty of supplies:

      Selection of herbal teas
      Selection of coffees including decafeinated
      Hot chocolate
      Milk in small cartons
      Two packets of biscuits
      1 bottle mineral water

      Our room was cleaned daily and any items biscuits, tea etc which had been used were replenished daily. Our room and bathroom were spotlessly clean.

      The room was really quiet at night time and the bed was very comfortable and we both slept well during our stay.

      The bathroom was a good size and comprised WC, sink and bath with shower over. It was fully tiled and terracotta, cream and beige in colour. On the sink vanity unit was a range of complimentary toiletries soap, bubble bath, shampoo and then body wash which was fitted to the wall at the side of the shower. There where lots of white fluffy towels.

      Speakers were fitted under the sink so you could listen to music or T.V in the bathroom.

      Eating at the Pomme d'or

      Harbour room

      Breakfast is served in the harbour room which overlooks the harbour and liberation square. Breakfast is served from 7am-10am. You are shown to your table by a waiter/waitress and asked if you want coffee/tea and white/brown toast.

      Breakfast is buffet style and is very impressive. You can have a full English breakfast, continental or a mix of both.

      Full English Breakfast choose from:

      Eggs scrambled or fried
      Hash browns
      Black pudding
      Bacon Sausages

      Fresh fruit juice

      Continental choose from:

      Various sorts of ham
      Assorted cheeses
      Cold mackerel or salmon
      Bread rolls
      Croissants (fruit, plain, chocolate, custard or raisin)
      Jersey full cream yogurts
      Fresh Fruit (pineapple, melon, green figs, mandarins, strawberries and grapes)
      Fruit Cocktail
      Selection of jams

      You are shown to a different table every morning and we were very lucky and got a harbour view each day. Hubby had the continental breakfast every morning as he's not keen on a full cooked breakfast so this was great for him. I had the cooked breakfast a couple of mornings and it was very good and on the other mornings I had the continental which was equally as nice. We could not fault the breakfast there was so much choice and everything was nicely presented and well cooked.

      The harbour room changes to a carvery at night and a seafood buffet every Friday night. You need to book this as it gets very busy.

      Cafe Bar

      You enter the cafe Bar from the road or through the reception area. The Cafe bar had a really cosy atmosphere and we felt really comfortable in here. It had large glass windows to the side overlooking the harbour and Liberation square. The Cafe Bar is open early morning to late evening.

      We really liked the Cafe Bar and popped in every evening either on our way out or in and just sat unwinding after a busy day sightseeing with a nice glass of chilled wine.

      We also ate in the Cafe Bar one night I had crab cakes and hubby had the Thai vegetable cakes. Then we both had fillet steak with cafe butter served with a choice of potatoes and seasonal vegetables. The food was well presented and nicely cooked.

      The prices in the Cafe Bar were very good wine was £3-£5 a glass and £15-£25 a bottle. Food was also well priced and we paid £48 for two starters, two mains, a bottle of red wine and two coffees.

      In the hotel There was also The Petit Pomme (posh a la carte restaurant which was fully booked during our stay, cocktail bar which was next to the harbour room, Wharf Bar and the Lobby Bar.

      Overall Opinion

      We really liked this hotel because of its location a few minutes walk form the bus station making it very easy to travel round Jersey from here. All the staff are well dressed friendly and made you feel at home. Our rooms were well presented, very clean and had everything you could wish for. The only disadvantages to this hotel would be not having a swimming pool although they do offer this at their sister hotel and also they don't have any parking facilities although you are very close to the bus station and buses which take you all over Jersey and go to all the main tourist attractions.

      In my opinion this is the best hotel in St.Helier and I highly recommend this hotel


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      • More +
        17.01.2008 13:37
        Very helpful



        Popular hotel in St Helier near shops and harbours

        In need of a short break we decided to visit Jersey and chose the Pomme D'or, a 4 star hotel in St Helier. It overlooks Liberation Square and a yacht marina, that way we had the coast, museums, shops and plenty of places to eat without having to travel far, as we had been told driving in Jersey could be challenging due to the very narrow roads. All in all we were very pleased with our choice, and the great thing was the weather was brilliant even in October!

        A taxi was booked and waiting for us at the airport, and treated us to the scenic route as there had been a major accident blocking the main road. We pulled up at the hotel about 30 minutes later, and before we could get out, our cases were being taken into the hotel, and we were lead to the reception, where, very efficiently the check in took place, our credit card was swiped, key cards produced and the porter took us up to our room. The Receptionist did ask if we wanted to book in for dinner, as it was a Seafood Buffet and very quickly filled up. Our mistake, we waited until later in the day and had to take a later time than we would have preferred!
        There were a couple of settees and lots of flower arrangements in the Reception area and a little kiosk/shop just on the corner going toward the stairs, where you could buy papers and odds and ends you may need.
        Our room was ready even though we arrived early and check out is at 10.30. A nice touch was a screen with all the flights, so it was easy to see when your plane was due etc.

        Our Room
        The porter did a quick tour of the facilities, showed us how to use the air conditioning and left with his tip.
        We had upgraded to an Executive room, on the site we used to book our hotel (Hotelconnect.co.uk) as a special offer. This was a larger room than the standard, but didn't come with a view of anything more exciting than the roof tops of the kitchen and the opposite hotel rooms. Having said that the rooms on the opposite side of the corridor overlooked the road, which was busy and noisy, so we at least had a slight benefit!
        A very comfortable bed covered in a heavy dark old gold and black spread, with black faux suede valance and small cushions, took up most of the room. A stylish mahogany cupboard, below the wall mounted flat screened television, had the tea/coffee tray, and one bottle of water was provided free each day in executive rooms! Why not 2 for 2 people I wonder? The curtains were in gold check material and well lined to keep out the light. The mahogany leather topped desk, doubled as a vanity unit and had a useful make up mirror and hairdryer. Glass topped bedside tables and lamps and also mini angle poise lamps on the wooden headboard. There was a built in wardrobe containing a set of drawers and spare pillows, trouser press and two full length mirrors, and an easy chair, comfy swizzle chair and coffee table.
        There was a keyboard and you could get internet access through the TV, or by using a link or free access was available in the Lobby Bar and Café Bar.

        The Bathroom
        Larger than our bathroom at home, but that isn't difficult! A good sized bath, with shower, wash basin and toilet, toiletries included shampoo and soap and shower cap and over the bath was a soap dispenser containing Lux shower gel. This fits in with the Seymour group Environmental policy to save waste. A notice said they would change towels as required, but both our bed linen and towels were changed daily. They used low energy light bulbs, and have a team that checks up on being environmentally friendly. The towels were in excellent condition and plentiful.

        Other rooms
        There are a total of 143 rooms available, some twin bedded some double with Premier rooms being larger and having a separate seating area, overlooking the Square. We did peep inside one when the door was open and the colour scheme was different to our room, and much larger. A few can take children making them family rooms. There are two lifts serving all floors.

        Eating and Drinking
        Let's face it we all need to eat and drink, and it can make or break your holiday. There was a good choice of restaurants in the hotel or plenty to visit near by.

        The Harbour Room
        This was on the first floor and looked out over Liberation Square towards the harbour, it had different levels, so not easy for people in wheelchairs, especially as the buffet was quite high, there were plenty of waiters though who were willing to help.
        The restaurant is open daily for breakfast from 7 -10am on Mondays to Fridays and 8-10 at the weekend. The selection of hot and cold foods, fruit, cheeses, fish and cold meats, cereals, pastries was great, they even had waffles and maple syrup so I was a happy bunny! My husband enjoyed a magnificent selection of life threatening fried foods! Breakfast was included in our deal, but cost £5.95 for continental or £8.95 for cooked.
        Lunch and Dinner have a buffet of hors d'oeuvres, salads and sweets and the chefs are on hand to carve joints or serve fish, and you can help yourself to vegetables. We enjoyed our Seafood Buffet very much, there was so much fish to choose from, and even small crabs for starters. No wonder it is a sell out, with local people coming in for a fabulous dinner - I think it was £19.95 and included coffee

        The Petit Pomme
        This is an award winning a la carte restaurant and is said to be amongst the best on the island, but during our stay we were unable to get a table! So I am unable to say anything more about this restaurant. Only open from 7-10 Monday -Saturday.

        The Café Bar
        There is an entrance from Reception and from the street, making this a popular place for a quick coffee after shopping or waiting for a bus, or also a meeting place for business people, open from 7am - 11pm it is a great place to sit and people watch.
        We ate in here one night and had a lovely meal, being a lover of sweets, we decided not to have a starter, ( to tell the truth we had eaten a large lunch) but enjoyed Scallops on a bed of Rice with noodles and fine shredded vegetables served with a Thai green curry infused sauce. It was delicious! A bargain at £10.95 and for £4.95 the Trio of desserts was spectacular - a slice of Chocolate Torte, a small Crème Brulee and a Mango Cheesecake with Jersey Ice cream! House wine was £3 for 187mls or £12 a bottle, cappuccino £2 or a pot of tea £1.60. There were low coffee tables and settees at one end of the room, and high bar stools for people just in for a drink. This was a busy place and people sometimes had to wait for a table.

        The Lobby Bar
        Open from 11am until late daily for drinks, coffees and light snacks, this was also off the Reception area on a slightly higher level, but having no windows, we preferred the Café Bar.

        The Cocktail Bar
        Open every day for aperitifs, before lunch or dinner it's on the first floor beside the Harbour Room and gets quite busy with people waiting to be seated in the dining room.

        The Wharf Bar
        This is the Hotel Pub, accessed from the road behind the hotel, and under some of the bedrooms. Used more by locals than visitors.

        Conferences etc
        There are 13 function rooms for 20 -300 people, there was an 18th birthday party on the one night, which meant a lot of people were milling around but we couldn't hear them in our room.
        Downstairs from Reception were cloakrooms and a shoe cleaning machine.

        During the War when Jersey was invaded the German Navy used the hotel for officers.

        After booking we were a bit concerned to see that some reviews said it "was tired" and "run down" but we could not agree as there has been £5milllion spent on refurbishment.
        The Hotel was proud to be selected as the Best Hotel in the Channel Islands in 2007 by Hotel Club members.

        There was no pool, and many holidaymakers like a swim after a day sight seeing. Swimming was available at a sister hotel - The Merton. But we didn't discover how easy it was to get to by public transport.
        There was no garden but plenty of benches in Liberation Square just across the road from the hotel. Liberation Square now has a fantastic bronze statue and must be the most photographed statue in Jersey! We enjoyed watching people young and old cross the little bridge to the figures, and touch them.
        The lift we used from the ground floor to our room, stopped at the rear entrance of the dining room on the first floor, so we had to walk right through to get to the desk to be seated! We learned to walk to the other lift on the opposite side of the hotel!
        And lastly no parking available if you go by car or hire a car.

        We had a special offer with one night free, but it was £62 per person per night for Bed & Breakfast. It is worth checking at the hotel for offers as they seem to have a lot running. To add Half Board it is £15 extra per night, which is good value and the dinner is excellent.

        An excellent hotel with superb food in a great position in St Helier, but not really suitable for children as there is no where to play, but having said this there were small children and high chairs were provided. Probably more retired people than youthful, and a popular place with French visitors as it is close to the marina. We would go back here and upgrade to the better rooms for a view!


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