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Premier quality except the coffee.
Premier Inn in General
Member Name: garymarsh6
Premier Inn in General
Advantages: Reasonably priced clean accomodation.
Disadvantages: VILE COFFEE.
Recently I have stayed in two premier inns one in Dover and one in Christchurch.
Premier inns are a chain of hotel accommodation similar to travel lodge and holiday inn. They are dotted all around the country at convenient locations.
Comparing the two inns I must say there was a consistency which is usual of the brand the main thing being that the rooms provided were very similar, they were sparsely furnished but functional and most importantly of all they were very clean.
The room contains an open wardrobe area, a desk type cabinet with a chair and tea and coffee making facilities and in one the television. The other inn had a flat screen television on the wall.
The bathroom is plain white tiled with an overhead shower in the bath. Towels are provided in the bathroom and dove shower cream is available from a dispenser. There are a selection of bedrooms which include twin bedded rooms, a double rooms, family rooms and rooms available with disabled facilities. It is quite reminiscent of modern halls of residence at university. There were two arm chairs in the room.
The bed was a double in one room and twins in the other and I must admit were very comfortable indeed. The beds were covered with a duvet which was white and a purple runner sheet ran across the foot of the bed. The bed had two pillows and spare ones available in the wardrobe area. The curtains were black out curtains which prevented any light entering the room.
Both hotels were situated on very busy roads. The Dover hotel was right beside the busy A2 at the top of Jubilee way on the approach to the ferry terminal and there was no undue noise at all. The restaurant was not contained within the same building but involved a five minute walk past the petrol station to get there. The Christchurch hotel was attached to a very busy and popular beefeater restaurant come pub type place and I can honestly say we never heard a thing once inside the hotel.
Good nights sleep promise.
Premier inns offer you a promise of a good nights sleep and if you do not have a good sleep they will refund you the cost of your stay. On both occasions they did live up to their promise as I can honestly say I slept on both occasions the whole night without waking up once which is very unusual for me as I tend to get up in the night to have a hot drink. So on both occasions I did not need to take them up on their offer so I can't say if they would have maintained that promise but it is written not only on their website but also on the information inside the room.
On both occasions the staff were very welcoming, cheerful and very informative. They both offered information about the stay and the restaurants that were attached to the hotel. They also offered information about the local facilities and places of interest. They were in both places very professional and I thought extremely polite.
In both reception areas there was a tourist information stand offering all kinds of leaflets showing the surrounding attractions and things to do. There were vending machines selling snacks and drinks which would be quite handy for some people I guess. Check in was a breeze and payments were deducted on checking in. Check out was even easier as you just dropped the key off in the box provided.
The premier inns offer a full breakfast for £7.50 which I thought was very good value. It included a full English breakfast cooked to your needs. There were a wide selection of individually boxed Kellogs cereals muesli and granola which I thought was great. Fresh fruit, fruit juices and yoghurts were also available and for the carbohydrate lover there was a selection of white, brown and multi grained breads, croissants and a selection of individual mini muffins, jams and marmalades.
On the beverage front this was my biggest disappointment. In both rooms they advertised Costa coffee available in the restaurant at breakfast. I was really pleased about that alone as normally I just grab a cup of coffee in the morning and I only like a decent quality coffee which is a must for me at the start of the day. In fact I can go as far as saying I was looking forward to having a decent coffee for breakfast and even said thank goodness they are serving decent coffee.
Well believe you me this coffee was absolutely vile. I can honestly say it was like dishwater. It was coloured flavoured water there was absolutely no taste to it whatsoever. Whoever thought of advertising this coffee in their rooms I could quite honestly have strung them up. I asked the waiting staff if there was any decent coffee available which I would have been prepared to pay for but no there was not. For me this seriously let them down. I asked the staff to try the coffee as it was absolutely disgusting and I did not expect it to taste as bad as it did. They really let themselves down in this respect. I was bitterly disappointed about this. Sad aren't I.
There was a good selection of teas available for tea addicts including fruit teas and breakfast teas which were in little sachets so you could make it to your own taste.
Their website is fairly simple to use. You pick the location where you wish to stay and a selection of their nearest inns is offered to you. They list the facilities available at the inn. They also advertise offers from time to time ranging from £29 upwards and the current Christmas campaign is a BOGNF, buy one get Nan free which means that you could take your Nan with you for free. Not available at all hotels though. I must admit I did not get the £29 offer on either occasion but paid £59 per room.
The only off putting thing about it is Lenny Henry as their advertising person with his face emblazoned on the home page. Wouldn't you just like to smack that smug face of his? Premier inns have a theme colour which is purple and this colour is in use not only throughout their website but also throughout their rooms. I find it as a very nice colour.
The website is fairly easy and straightforward to navigate. Booking on line is easy and secure and payment is not taken out until the day you actually stay.
They have also gone international and have hotels in Europe Dubai and have just opened their first one in India with several more planned soon. India is notorious for expensive accommodation and if they do take off there and maintain the same standards it will be great it is a familiar brand with good standards.
Their web site can be found at the following address:
Would I recommend staying in a Premier Inn?
Yes absolutely based on its comfort levels, the cleanliness of the place and their convenient locations and the consistency in standards throughout their chain. I can quite honestly say I would definitely recommend this hotel chain to anyone needing a reasonably priced hotel with consistent standards.
The only downside for me was the COFFEE please get that right Premier Inn and you have a loyal customer here for life!
Summary: A good clean quality and consistent stay oh and did I mention the crap coffee??
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