Just a short drive from the fascinating and historic city of Chester, this hotel is the perfect setting for both business and leisure.
The Ramada Chester's benefited from a refurbishment programme, you'll find 93 refurbished bedrooms and foyer, a new Arts Restaurant and a new state-of-the-art Summit Training Centre.
Address: Whitchurch Road / Christleton
Chester CH3 5QL „
I stayed at the Ramada in Chester for a weekend with my family.
First impression was poor. Hotel receptionists just went through the motions. We arrived at 1.30 and were told our room was not yet available. No indications as to when it would be ready, just told to come back later.
When we got into our room, wow it must have been 90 degrees. We had a fan, no AC. It was unbearable. We advised reception and had little sympathy. The second night was the same. Totally unacceptable.
Bar prices were very high. All staff were too keen on getting your room details to verify who you were, rather than giving that special service. We asked if we could move for the second night to another room. We were told this was not possible. Restaurant staff were very helpful, we got an extra fan in the room, for the second night because of their help
My recommendation is, beware when staying in the warm weather!!!
The hotel will not be on my hit list for the future.
I stayed at this hotel one night during the Chester Races... my god was this hotel packed! Everyone including me was trying to check into our rooms before the check in time of 1pm. We, a group of 6 of us arrived at about 9.00am and although we didnt really expect any of our rooms to be ready, one of three actually was, which was better than nothing. We were just going to take our bags there as we were already dressed for the occasion.
I kind of felt sorry for the reception staff as everyone was screaming at them to have their rooms ready and asking to ring a taxi every 2 minutes. They must hate the race days!
The hotel has a 4* rating, which is kind of fair except the rooms are pretty small. The hotel itself has a relatively large restuarant, internet access, wi-fi (at a rather expensive rate), a bar and many conference rooms including a large room that is used for parties and other such events. One thing I really liked about this hotel is that they have a health club, which residents can use. Unfortunately we didnt have much time to take advantage of this, but did have a little nosey. In the health club is the gym, swimming pool, sauna and steam room. Something that can be fairly well utilised. Another luxury service they offer is massages and even manicures and pedicures. Nice.
The hotel is located just outside of the city centre in Christleton, which wasnt exactly walking distance into the town centre but there was a park and ride nearby. The hotel has its own car park, which can probably fit around 50-60 cars, which isnt bad.
I found the breakfast served at this restaurant to be really nice. There was a huge variety of fruits (both fresh and dry), juices, cereals, yoghurts, nuts, hot foods and food cooked on order. This was a nice thing to wake up to especially after a hard night on the alcohol.
The staff at this hotel were all very friendly and I didnt ever at once find an unpleasant staff member. Each staff member seemed to want to help even if they were busy... or so they seemed anyway.
I liked this hotel, but the only two things I found just about satisfactory was the room size and location. They werent particularly bad, but definitely something I noticed.
Overall I enjoyed my stay at this hotel even during one of its most busiest periods. I found the little things in this hotel to be the pleasantest and really enjoyed the breakfast. However if you are looking for a hotel close to the city centre, unfortunately this isnt the one for you.
RAMADA JARVIS CHESTER!
I've been going to Chester now for the past few years, usually I would go just beginning of December before I jet off to Spain for Christmas, so I can do a bit of Christmas shopping and enjoy the gorgeous traditional Christmas lighting in the city centre, but I decided after a very busy June I needed a break and so I checked in at the Ramada Jarvis Chester on the 16th July for two nights just to get away from everything even if it was only for two nights.
First impression of the hotel.
Well we arrived at the hotel when it was pouring it down with rain so I didn't get a good glance of the building in the car park, but when I stepped it was very nice, lovely modern furniture and the staff were very friendly and helpful too. After going through the details I went to my room.
Now there are different types of rooms to choose from depending on how much you are willing to spend, I had a double executive room which is described by Ramada Jarvis as:
"Quality superior bedroom featuring one double bed with crisp cotton sheets, soft duvets and comfy new pillows. Each room has an ensuite bathroom and modern flat screen TVs with high speed internet access and movies on demand. Sleeps 2 adults."
This room was gorgeous, the walls were a creamy colour with a scarlet red carpet, it was very modern and the beds were so comfortable, I've travelled everywhere from most of the best cities in the UK and Europe and I've never slept in a hotel bed that comfy before so I was pretty impressed.
There's lots of sockets which to me is important because I took my laptop to do some work, despite it been a time to have a break from the stress at home I did manage to do a tad work just so I didn't become a complete slacker!
Now there are other Executive rooms available which include: The Twin executive room this is very much like the room I was in but a twin bedroom from what I can see from the Ramada Jarvis website and it has the same facilities just without the double bed!
There's also the executive suite which has like a sofa and better toiletries then the other rooms.
The other rooms available are like more standard rooms they look very basic and definitely not as modern but still they don't look too bad, I mean if your wanting to be in the city most of the time there's no point in really spending a lot of money on having a nice room if you're not going to be in it only when your eyes are shut!
Moving on from the rooms...before you fall asleep.. and not because I'm talking about beds either!
The food was wonderful, definitely no complaints, as a picky eater I thoroughly enjoyed the food on my plate haha!
We already paid for the food when we booked the rooms and they said we had a £22 limit for tea and then anything more than that we'd have to pay extra. You can get a wonderful 3 course meal for I think about £20 which includes top of the range food, the three course meal options change every day but it's lovely, had a great starter main meal and terrific dessert (I have a bit of a sweet tooth)
The restaurant is nice, waiters were lovely last night we had to wait a bit for a meal because it was busy but that's only complaint I have. Breakfast also good, had everything you could wish for except Brad Pitt... they had muffins though, toast etc!
Now the bar was very modern it's near reception lovely lighting there, but the prices are stupid, I guess I shouldn't expect them to be low seen as no bars are cheap in hotels.
A pint was like £3.50 or something, When at home I could get it a pound cheaper, I know you probably think I'm been a cheap skate but let's say I have four pints (the average a lightweight woman would be able to handle like myself haha) it would cost £14 I could have a few more drinks at home for that!
The health club was lovely, great swimming pool, two gym areas one with weights, to be honest equipments pretty good for a hotel, I expected less equipment it has all the weight stuff for the legs, arms and so on (sorry I have no idea the names of the machines as I don't exactly have a body building physique but hey who cares guys don't like muscely women anyway right?!
The other gym room had treadmills, rowing machines, and step machines oh and I can't forget the wonderful water machine which serves ice cold water... yum! Great after a work out!
There's also two TVs in there... not lcd unfortunately but still at least I had something to watch even if it was a awful music channel with TAKE THAT hits on... good job I had my ipod touch to drownd their voices out! Swimming pool area: Lovely Jacuzzi, steam room and sauna, I've never been in a sauna so warm, here's a tip go in sauna before jumping in the pool then you can cool yourself off a bit even though the pool is pretty warm but at least people won't know you've been sweating buckets if you go in the pool after :D
The Ramada Chester hotel is 2 miles from Chester railway station and the centre of Chester. I recommend you go to the park and ride it's so nearby the hotel it's only like a minute away and then get on a bus to Chester. Also there's a Sainsbury right next to the hotel well when I say right next to I mean about a minute or two away from there it's really big and I'm sure they even serve food (sorry if I'm wrong I was in a bit of a daze when I went but I think I saw a cafe area)
Great hotel, lovely staff, great food, great location because its near park and ride so can get to city straight away. If you need to ask me any questions please msg me I'm more than happy to help!
I had booked into this hotel for one night, but didn't like it before I had set foot in the hotel, in fact I hadn't even left home.
Now, I am aware that businesses are in business to make profits and that includes hotels. But they should always make it appear that that is not their prime raisin d'etre. They are supposed to follow the age old mantra- the customer always comes first. On this occasion I don't believe they did, and their attitude on my issues alone- tell me this is not a chain I ever want to book with again.
It doesn't matter about the facilities at the hotel, it is unimportant what the rooms are like- when you feel that you, as a customer are so far down their list of priorities that you are off the chart.
So what am I moaning about- let me explain:-
1. A few nights before our booking, I received a call at home from the hotel- the call was to advise that due to problems beyond their control there was going to be a power cut on the morning of my departure- now was this call to apologise, to offer us a discount, to give us the opportunity to change our arrangements? No the reason they were calling was to ask that I pay my bill on arrival as on departure their credit machines would not be working.
2. On arrival at the hotel, I advised the receptionist that I wanted to lodge a complaint about the phone call and I heard no more.
3. We booked a table in the restaurant and whilst waiting to be seated we heard them tell another couple at 19.30 that they would have to come back at 21.00 as they were fully booked. The couple pleaded to be fitted in, advising they were guests in the hotel, but to no avail. Ok seems fair enough if they are busy- but when we took our seat in the restaurant, from 19.30 until the couple duly arrived at nine, the restaurant was at it's busiest 25% occupied.
4. I had asked at the time of booking if they could provide lacto free milk. They hadn't- they acknowledge they knew about it- but had decided Soya milk would do.
5. We retired to the bar afterwards-I went to one area of the bar, but was told to move - about three feet to be served- Doh? I couldn't believe this, nor could my friend - who said he had watched in disbelief- so for the next drink he went up to the same point at the bar and was duly told to move to be served.
6. Back home and I wrote to the hotel about the power cut issue- this is what had annoyed me the most. I have heard nothing to this day- about 6 weeks later.
So I will not be booking in a Ramada again, they obviously don't care about their clientele- so the least I can do is return the favour.
I have stayed in this hotel a numerous of times in the past year!its a pretty average hotel!
First of all when you arrive to this hotel,you notice its just of the A55 signposted Christleton/chester city.When you arrive to the hotel,the hotel looks awful like a old hospital buliding!Very offputting!When you attually enter to the hotel it looks smart With a big reception area!The reception staff are very helpful and smiley.Its very near to the bar area,which was busy at the time with wedding guests,so was hard to get thorugh with all my luggage!I finally got to my hotel,i was on the bottom floor. i entered the room it looked very spacious and a nice flat tv,very up2date!
The bathroom shower was a amazing,it was a power shower!Very refreshing in the morning.
I decided to venture out to chester,so i asked the recptionist the easyiest way to get into chester.They told me to get the park and ride which was a few minuted down the road.and it was only 1.50!Bargain.They ran every 15minutes and went straight into town.Saves me paying for parking anyway.
I decided to have dinner in the hotel,it was lovely,i went for the 25pound 3course meal!Very fast served(it was full too) and food was great!Well worth the money.
I have a early start the next day,so i didnt bother with the breakfast,its 12.99 for a buffet breakfast though.which i will try next time.
A great hotel and well worth the money.
I booked a double room in the Chester Ramada for a family trip last year and had a fine time.
I paid about £250 for 4 nights, using an online deal (Lastminute.com), and selected the hotel for its excellent location next door to a park and ride scheme, meaning I could guarantee easy bus rides into Chester itself, without worrying about getting lost or harrassed by traffic/unfamiliar streets.
Additionally the hotel is a short ride from Chester Zoo (15 minutes), plus it has a nice leisure suite with a pretty swimming pool with a kids' pool of a decent size. Perfect for entertaining the little ones!
The hotel caters mainly to the business traveller, but I must say when I rang the hotel to check the room's suitability they would have offered me a family room if one was available. The double room I was given was barely big enough to take a fold-up bed as well, and the furniture could not be moved to make space (open plan, lots of surfaces, but no closet and few drawers).
I also found the decor quite dark, with blacks and reds - not to my taste, but I knew that when booking and decided to go with it as it was cheap considering the amenities.
The beds were perfectly comfortable, with nice bedding (the fold-up bed was suitable for little kids only - I would say no-one over 4 as the mattress was very thin - I used chair cushions to add padding!).
There was no air conditioning, and the room was stuffy in high summer, even with the window wide open. The TV had some irritating complex programming which meant you could do access Internet and see your bill, etc... not something I cared about, but of course the business traveller might. All it meant to me was I had to navigate through a menu system just to watch the news!
It would have been nice if the kids were allowed in the jacuzzi in the pool area, but for "H&S reasons" they were not permitted... the "warden" did allow kids to dangle legs in the jacuzzi however.
Breakfast was full, buffet style, and had plenty to choose from. For evening meals I used the bar menu, which offered a smallish range of simple filling meals, including a lovely fresh fruit plate. Not cheap, but there is a Sainsbury's about 5-10 mins drive away, and basic pub grub down the road.
The staff were fairly professional I'd say, and ready to advise on the local area (although when I got back I noticed a double charge for food and the front desk could not sort it out, and it took several tiresome phone calls before I was satisfactorily refunded by the finance rep).
The car park was often quite full, but there was spare parking to the rear that no-one seemed to use apart from the coaches bringing holiday maker groups.
To the rear of the hotel is a prettyish garden area with some nice trees, and beyond is a farmer's field - this offers some fun for kids, as it's good for hide and seek etc.
Not bad for a family short trip!