I stayed at the Ramada in Chester for a weekend with my family. First impression was poor. Hotel receptionists just went through the motions. We arrived at 1.30 and were told our room was not yet available. No indications as to when it would be ready, just told to come back later. When we got into our room, wow it must have been 90 degrees. We had a fan, no AC. It was unbearable. We advised reception and had little sympathy. The second night was the same. Totally unacceptable. Bar prices were very high. All staff were too keen on getting your room details to verify who you were, rather than giving that special service. We asked if we could move for the ...  Read the complete review

I stayed at this hotel one night during the Chester Races... my god was this hotel packed! Everyone including me was trying to check into our rooms before the check in time of 1pm. We, a group of 6 of us arrived at about 9.00am and although we didnt really expect any of our rooms to be ready, one of three actually was, which was better than nothing. We were just going to take our bags there as we were already dressed for the occasion. I kind of felt sorry for the reception staff as everyone was screaming at them to have their rooms ready and asking to ring a taxi every 2 minutes. They must hate the race days! The hotel has a 4* rating, which is ...  Read the complete review

I had booked into this hotel for one night, but didn't like it before I had set foot in the hotel, in fact I hadn't even left home. Now, I am aware that businesses are in business to make profits and that includes hotels. But they should always make it appear that that is not their prime raisin d'etre. They are supposed to follow the age old mantra- the customer always comes first. On this occasion I don't believe they did, and their attitude on my issues alone- tell me this is not a chain I ever want to book with again. It doesn't matter about the facilities at the hotel, it is unimportant what the rooms are like- when you feel that you, as a ...  Read the complete review

I have stayed in this hotel a numerous of times in the past year!its a pretty average hotel! First of all when you arrive to this hotel,you notice its just of the A55 signposted Christleton/chester city.When you arrive to the hotel,the hotel looks awful like a old hospital buliding!Very offputting!When you attually enter to the hotel it looks smart With a big reception area!The reception staff are very helpful and smiley.Its very near to the bar area,which was busy at the time with wedding guests,so was hard to get thorugh with all my luggage!I finally got to my hotel,i was on the bottom floor. i entered the room it looked very spacious and a nice flat tv,very ...  Read the complete review

I booked a double room in the Chester Ramada for a family trip last year and had a fine time. I paid about £250 for 4 nights, using an online deal (Lastminute.com), and selected the hotel for its excellent location next door to a park and ride scheme, meaning I could guarantee easy bus rides into Chester itself, without worrying about getting lost or harrassed by traffic/unfamiliar streets. Additionally the hotel is a short ride from Chester Zoo (15 minutes), plus it has a nice leisure suite with a pretty swimming pool with a kids' pool of a decent size. Perfect for entertaining the little ones! The hotel caters mainly to the business ...  Read the complete review