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The Cavendish London (London)

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1 Review

Address: 81 Jermyn Street / St James's / London / SW1Y6JF / England

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      14.04.2009 19:59
      Very helpful



      A lovely centrally located hotel in London - recommended

      My husband and I had a short break holiday in January to London. We had decided we wanted to return to London mainly because we both wanted to see the musical Oliver and we wanted to go whilst Rowan Atkinson was still playing Fagin. We had toyed with the idea of trying to keep costs low giving us more money to go shopping but for various reasons in the end we decided to give the Travelodge a miss and go for a nice hotel instead. Neither of us had been to The Cavendish before but it was on the list of approved hotels for business stays at my husbands work so we knew it couldn't be too bad and reading reviews on Tripadvisor they all seemed to be quite positive.

      The Cavendish Hotel (not to be confused with Hotel Cavendish which is elsewhere in London) is situated on Jermyn Street at the corner of Duke Street in the Mayfair area of London. It is one street down from Piccadilly and is right behind the grand Fortnum and Mason store. The hotel is a 4 star hotel and has 230 rooms catering for all tastes from the more affordable classic room to the expensive Penthouse suites. The hotel is popular both with business people and those on holiday.

      You can enter into the hotel either through the Jermyn Street or the Duke Street entrance, if arriving by taxi you will go into the Duke Street entrance. We however were arriving on foot after a short walk from the Green Park tube station so entered in via the Jermyn Street entrance. Into the hotel you have to go down a few steps and then on the right is the Lobby Bar down a few more steps brings you into the main lobby area with the reception desk and the concierge desk. The Duke Street entrance avoids these steps.

      We were greeted by a member of staff and shown to the reception desk. We were informed that we had booked a Classic Room and told that this would be on the 9th floor (I think) however if we wished to pay an extra £20 a night she could upgrade us to a Deluxe room on the 11th floor which would give us much better views over London and a nicer larger room. My husband decided that this sounded like a good idea so we agreed to take it. The receptionist gave us two keys, informed us about breakfast and the pre-theatre dinner deals they did and asked if we would like help with our luggage. As we only had a small roller-case each we declined and made our way up using one of the three lifts to the 11th floor.

      The lift doors opened on the 11th floor and I looked out into a hallway that was in semi-darkness, slightly puzzled I stepped out but then the lights came on and I realised that this was motion-sensing lighting and an energy-saving measure. We found our room and entered in. Once you enter your room the key to the door has to be put in the slot on the wall to activate the lights and the air-conditioning in the room.

      Our room was really lovely, for a hotel room it was a good size, not huge but probably larger than average. There was a large king-size bed, white bed linen and accessorised with some plump cushions and a throw. A large desk with chair which doubled as a dressing table. Above this a large widescreen television was mounted on the wall and underneath a minibar stocked with a range of drinks which remained untouched throughout our stay. A CD player is fixed on the wall, I did discover near the end of our stay that reception has a selection of CDs that you can borrow if you want to play music. There was also a small round table with a chair and stool and a large glass doored wardrobe. Inside the wardrobe there was hanging space, shelving, a safe for valuables and a tray with kettle, teapot, cups and a selection of teas, coffees, hot chocolates and some Duchy Original Shortbreads.

      The bathroom was compact but modern and very nicely decorated with stone coloured tiles, a shower above the bath and a funky white basin sitting on a plinth. There were white bath sheets, hand towels and facecloths and a range of White Company Toiletries. The only downside of the bathroom was that the door was clear glass with large opaque squares. However this meant that you could (if you so wished) see through the door and see the person on the loo. Furthermore there is no lock on the toilet door, it wasn't that one was missing its just one was never there. Now its fine if its just the two of you but maybe if you've gone away with a group of friends or family you don't want to find yourself sitting on the loo and then in comes the rest of your group into your room and they troop past the door and give you a wave as you are sitting there! Personally I like a solid bathroom door!

      The room was very clean and was kept clean throughout our stay. The hotel like many other hotels keen to both save money and the environment ask that if you want clean towel to leave your used towels in the bath in the morning.

      However what was most spectacular about the room was the view. If you looked down from the window you could see the streets below however look across and you had a wonderful view of London. You could see out over the rooftops and right across to The Gherkin (not sure of its official name!), The BT Tower and over to the London Eye. Seeing the London Eye lit up at night was really lovely. We decided that the extra money was worth it.

      The 1st floor of the hotel is home to the lounge and the restaurant. The Lounge is nicely decorated with comfy sofas and armchairs and there are a selection of newspapers available to read. Hot and cold snacks and drinks are served here between 7am and 11.30pm on weekdays and between 10am and 11.30pm at weekends. The restaurant is also on the first floor and overlooks Jermyn Street. The chef is David Britton and has an AA Rosette. The menu changes monthly.

      Breakfast is served between 6.30 and 10.30 on weekdays and between 7am and 12noon on weekends. Lunch is served Monday to Friday between 12noon and 2.30pm. Dinner is served from the A la Carte menu between 5.30pm to 10.30pm. However there is also a pre-theatre menu served each day between 5.00pm and 6.30pm with 2 courses for £14.95 and 3 courses for £19.95. However the menu didn't inspire us that much so we chose to eat out on each evening. The Lobby bar was also open for drinks and snacks and you could also use Room Service for a wide range of hot and cold snacks and meals.

      Our rate at the hotel was room only and as the breakfast appeared to be £21 per person we chose to either eat out for breakfast or go out and bring something back in. This way we saved a lot of money, the breakfast sounded really nice with a selection of cooked and continental but I wasn't prepared to pay that much for it. I think if we return to this hotel if I could get a deal which included breakfast then that would be much better.

      The staff in the hotel were all very friendly and polite, the housekeeping staff who we often met in the corridor always said hello.

      The Cavendish was a lovely hotel to stay at, our room was really nice, spectacular views and was really quiet too. The hotels location was also fantastic, we have stayed in hotels further from the centre of London and then had to buy a days tube ticket everyday however at this hotel because of its central location we were able to walk to many of the attractions and therefore save time and money. The hotel is situated almost halfway between Green Park and Piccadilly Circus tube stations with each being only a few minutes walk. A few minutes walk and you are at Leicester Square, you can also walk to the main shopping areas of Bond Street, Regent Street, Oxford Street and to Covent Garden. It is therefore really easy to get to where you want to go. We were able to walk back in the evening from the theatre and also be able to pop back to our hotel during the day to drop off bags of shopping or just have a little rest before going out again.

      I booked the Hotel Cavendish through Hotelclub an online agency. I booked them through Pigsback earning me points for doing so and also giving me a considerable saving. I spent ages trawling through various sites looking for the best deal possible and for this hotel going through Hotelclub was the cheapest deal. I paid £448 for a double room for 4 nights this was cheaper than booking with the hotel direct. I paid for the hotel upfront and on checking out only had to pay for the upgrade. Booking with the hotel directly a classic room costs from £145 per night with a penthouse suite at £280 per night. Obviously depending on the time of year you go and whether you go midweek or at weekends the prices will vary considerably. They do have special deals on at various times throughout the year but it is worth shopping around for the best deal.

      The hotel has a good website with details about the hotel, facilities and rooms and you are able to check availability and prices.

      I really liked this hotel, it's a great place to stay in a central location. Yes it is not cheap but then neither are most of London's hotels and sometimes what you pay for is what you get. I was not disappointed with my stay at this hotel and would not hesitate to book it again for our next stay in London but I will be shopping around again to find the best price.


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    • Product Details

      Situated in the heart of Mayfair parallel to Piccadilly in Central London.

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