Newest Review: ... for a superior family room with sea view, and £80 per room per night for a standard single with sea view. This price includes a full Englis... more
A Comprehensive Review of the Best Hotel in Scarborough
The Crown Spa Hotel (Scarborough)
Member Name: northernlovely
The Crown Spa Hotel (Scarborough)
Advantages: Great view, great rooms, good food
Disadvantages: No air con, slight (slight) staff issues
I have just returned from two days in the Crown Spa Hotel, Scarborough, and whilst it is fresh in my mind, am providing you with a comprehensive review.
I travelled with my husband, 10 week old daughter, and my mum (in a separate room).
**Why the Crown Spa?**
I chose the Crown Spa initially because I wanted to stay in a Hotel rather than a Guest House, as my husband finds Guest Houses a little too familiar (based on an experience where the landlady of one in Blackpool sat down next to us and told us all about her divorce..!). I also wanted a pool, so my baby daughter could have her first swim, and a lift, so we didn't have to carry the buggy up and down the stairs.
The Hotel is the only four star in the area, so we knew that standards would be high.
The Crown Spa is located on the Esplanade which is over on the South Cliff area of Scarborough. This is the slightly quieter, and slightly more residential end of Scarborough, which overlooks the beach and attractions whilst being far enough away from them as not to be noisy. It's only a ten minute pleasant walk through the gardens down to the attractions, or into Scarborough town centre. You can also take a lift down the cliff for 70p.
I booked our rooms only a week beforehand as I wanted to be sure my husband would be able to get the time off from the office, and also I wanted to book the days with the best weather. I called the hotel and was advised that as I have a baby they recommended the family room as they are larger, and for £10 extra we could have a sea view - I decided to treat us and go for a sea view each.
Prices for us were £129 per room per night for a superior family room with sea view, and £80 per room per night for a standard single with sea view. This price includes a full English breakfast. The prices on the website may vary - we were advised this is a late availability (and non refundable) price.
The lady on the phone was helpful, pleasant and very efficient.
One great thing about Scarborough and the Crown Spa Hotel is that they offer free parking for zoned areas (ours was 3L). You scratch off a panel and leave it in your windscreen and can park anywhere in Scarborough in that zone for the duration of your stay - we were lucky enough to get right in front of the hotel. There are also 18 bookable parking spaces to the rear of the hotel but we opted for the street parking as it made it easier to access the boot and side door with our daughter.
Booking in was efficient, we were a little early so we went to the cafe 'Taste' where complimentary tea and coffee is provided for guests. Unfortunately this didn't seem too well appointed to as there was a lack of milk, spoons and hot water, but it was a decent gesture.
The superior family room was excellent, but on the phone I was told only that it was bigger - in actual fact it had a room off to one side with two single beds in it. If I'd have known that, I wouldn't have needed the separate room for my mum, I could just have paid £15 for her breakfast. Presumably they don't allow this, and the beds went unslept.
The room itself was lovely, however. The bed, a Queen sized double, had good quality bedding and cushions (and even a teddy bear!) The facilities included a large LCD screen with Freeview, a telescope to look over the bay, tea and coffee making facilities and a folder of local information.
The bathroom was very highly kitted out with a nice bath with waterfall tap, and a centrally mounted rainfall shower. There was mood lighting in pink / purple as well as regular lighting. There were plenty of towels and two robes for our use, and complimentary toiletries which were of a good quality.
One disappointment is that there was no air conditioning. We visited the Crown Spa on one of the hottest days of the year - 26 degrees and counting. It was so ridiculously hot, and the windows opened only five inches. There was an ice machine down the corridor which was temperamental to say the least. So our night's sleep was somewhat interrupted by the extreme heat - when my daughter woke up for a feed I was unable to get back to sleep due to this. The bed was extremely comfortable - it was just the heat.
My mum's single room was very nice too for a standard - smaller, but same high quality finish and a good sized bathroom too.
The sea view was spectacular - there's the South Cliff Gardens, the sea, and very far away the curved coastline. Stunning, and well worth the extra cost - I'd highly recommend it.
It being a spa hotel, there are plenty of facilities for use by the resident, including a swimming pool, spa jet pool, sauna, a gym, nail bar, and beauty salon. It's all newly refurbished and in the basement of the hotel and I have to say our experience was first class. The pool allowed children from 7.30am to 9.30am and then from 4pm to 6pm. We took our baby daughter in for a swim and she loved it. We then had a go in the spa jet pool and it was hot and relaxing - lovely.
We enjoyed both an evening meal in the Crown Spa as well as the breakfast. There is plenty of variety in the Taste restaurant, I had a spaghetti carbonara, my husband went for the lamb burger, and my mum had an afternoon tea. All were very nice - though at 8pm the staff seemed a little absent minded due to the amount of work and we had to continually call for them (and questions regarding the menu went unanswered). So apart from that, a good experience.
Breakfast was very nice though we were advised to go early as it gets busy - we went in at 8am. There was a good choice of pastries, cereals, fruits, breads for toasting and fruit juices as well as tea and coffee. The cooked breakfast had vegetarian options if required or could be substituted for a smoked kipper. We went for the works, which came with baked beans (some don't - sacrilege!) and it was very nice indeed.
Overall our stay at the Crown Spa was overwhelmingly positive. Our issues with the lack of air con were more to do with the extreme heatwave Scarborough was experiencing at the time, and the staff were very polite and helpful - just a bit busy and forgetful now and again.
I have no doubt that this is one of the best Hotels in Scarborough - if not the best Hotel - and from looking on Trip Advisor, it's rated number four overall. Of the top five this is the only one on the front, so if you're looking for the luxury experience in a good old fashioned seaside town, then go for the Crown Spa. It might not be the cheapest but it's facilities, overall finish, food and experience more than show where the money goes.
I don't think I will (or can!) stay anywhere else in Scarborough now!
Summary: A lovely hotel I'll be sure to stay in again
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