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Royal National Hotel- I'd like to see the Royals slumming it here!
The Royal National Hotel (London)
Member Name: Birdie85
The Royal National Hotel (London)
Advantages: Cheap for the area
Disadvantages: Cheap and nasty
I have just returned from a short break in London where I stayed at the Royal National Hotel in Russell Square. I did not choose the hotel as I went with my Mum who organised the trip but next time I will be checking to make sure that she books something better!
This is well located, it is only a couple of minutes walk from the tube station and we found it very easily.
The hotel is very big and when we entered the lobby it was full of busloads of teenagers from various countries. They were all milling about and getting in the way as they were being checked in by their tour leaders and no-one thought to move them to a more convenient place so that other people could get to the desk easily. Check-in took a while as they didn't seem to have a record of our booking but luckily it was sorted and we were booked in after a short delay. The staff were not terribly nice and helpful but nor were they terribly rude, they seemed a little indifferent. The majority of the staff were foreign but spoke good English.
The hotel is set around a courtyard, which they've tried to 'pretty up' with plants but they've failed, it just looks sad. You can see into nearly every room and it felt a bit prison-like.
We had a twin room and we knew it would be basic as we'd booked something 'cheap' as we weren't planning on spending a lot of time there. The hotel is quite clearly, in my opinion, aimed at the groups of teenagers I mentioned earlier. The bare minimum is in the room, we had 2 small beds, a wardrobe with 4 hangers in, a dressing table with a very old TV on with channels 1-5 (and C4 didn't work!) and a 'table' for your suitcase. The toilet is separate from the bathroom. The bathroom is small with just enough space to squeeze in between the bath and the sink but it is fairly well lit.
The beds are terrible. Very cheap feeling and uncomfortable. I had 2 very bad nights sleep. There are 2 pillows on each bed but they are rubbish and flat with scratchy covers.
One thing I can say is that the room was clean; I did not feel like it was grubby at all and at one point when I was looking out of the window I saw a cleaner in a room across the courtyard removing and cleaning the radiator guard which seemed very thorough.
We had expected there to be a hairdryer in the room which there wasn't, you could get one from reception (by putting down a deposit) but we didn't bother.
There is no air conditioning in the rooms and it got very hot and stuffy in there during the night.
A continental breakfast is included with the basic room rate which includes a choice of several cereals, toast, tea, coffee, orange juice, apple juice and a small choice of fruit. It costs £4.50 to upgrade to the Full English option, we had this as part of the deal we booked but I would not have paid it if we didn't have it included as it was very average.
~~Value for Money~~
It costs £94 a night for a double/twin room. I suppose this is cheap for London but I was looking around thinking '£94 for what???' as it really does need a lot of updating and I can't really see what they do with the money!
We we leaving late on our last day so once we checked out we took our luggage to the left luggage room where we had to pay 50p per item. I've never had to pay to leave my luggage in a hotel before so I was not impressed.
There's a bar and a couple of small convenience type shops in the hotel but we did not use them as we wanted to spend as little time as possible there and the bar was full of kids.
All in all it wasn't the best, we were expecting a cheap and cheerful hotel but it was worse than expected and I would not recommend it to a friend.
Summary: Cheap and not so cheerful hotel in a good location
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