Newest Review: ... at the reception any question, the answer was always ' I dunno' . One of the lady's at the reception went to look for an iron and came b... more
worst hotel i have ever stayed iN
Author Name: SYKE
Date: 04/05/11, updated on 04/05/11 (23 review reads)
The room was awful, the shower was broken! the water temperature would not go down. Another room was assigned, then in this room the water would not go down the hole and there was a huge pool of dirty water that I was forced to stand in while I showered. In the new room the light fixings were falling off as well as the light bulbs.
Was staying there for a friend's wedding near by and there were no irons at all in the whole hotel to iron our clothes. When we asked the lady at the reception any question, the answer was always ' I dunno' . One of the lady's at the reception went to look for an iron and came back with no luck. She said that 'people take the irons home' and she was so blase about it, as if that was a reasonable and acceptable answer for a customer. Every question was answered with an unacceptable answer e.g. 'I dunno.'
The window in my room was covered with black tape to stop the wind or something and it looked awful!
To top it up, my friend checked out who was also staying there and got a taxi home (which cost her £70!) just to escape how disgusting it was. I would have followed suit if it was not going to be so expensive. Another thing that I have to note is that the carpet in the lobby was not sitting properly, in fact it is illegal to have carpet like that, as it is a trip hazard.
Another thing is, I booked the hotel a lot earlier than my friend, she paid £19.00 where as I paid twice that amount. If i had paid £19.00 I would still have to make the same complaint and comments. I made a complaint at the hotel, which said you would respond in 48 hours, however have I heard anything..no? The stay was made on Sunday 1st-Mon 2nd May, I believe it has been more than 48 hours. It seems no body wants to listen or care. At one point, I explained to my friend this was more like a derelict building than a hotel.
Every time I try to contact Travelodge, i get the same automated reply. it is (excuse my friend) Bullshit!
I would definitely never ever recommend this hotel. It is almost definitely the worst hotel I have ever stayed at. Unfriendly staff and unhelpful staff, unclean and a dangerous dirty place to stay.
Summary: WORST HOTEL EVER
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