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Great location, but could do with a good clean!
Travelodge York Central Micklegate
Member Name: nixtee
Travelodge York Central Micklegate
Advantages: Ideally situated for a trip to York, price.
Disadvantages: Wasn't very clean!
The Travelodge York Central Micklegate Hotel is ideally situated in the centre of York. Micklegate is a street that leads right into the centre and the hotel is just over the bridge from the main shopping and tourist area.
I stopped in this hotel last year, only then it was the Ramada Encore hotel. Travelodge took over the hotel earlier this year, so when I was organising another trip to York I knew it was in an ideal location. The price also swayed me as it was around £50 a night (room only), so we only paid just over £150 for 3 nights for a twin room.
Breakfast is available, but we decided to get it elsewhere. There is also a bar around the corner from reception. However, there is no restaurant or snacks available. Mind you, that's nothing to worry about, because there are plenty of places to go to eat in the surrounding area and there's also a corner shop practically next door.
Booking the room was simple - I did it through the Travelodge website - www.travelodge.co.uk - about a month in advance. Payment was taken at the time of booking, so I didn't have to worry about paying at the hotel.
Checking in was also simple. There was only one person working on reception and she was dealing with another couple in front of us, but she dealt with them quickly and didn't take long with us either. When you get your keycard for your room, Travelodge staff usually give you a little card to go around it which has your room number written on it. This time my keycards were given to me with a small (and I mean small!) piece of paper with the Travelodge logo roughly photocopied on it. Corner-cutting, obviously, but only a small thing.
We were lucky enough to have a room at the back of the hotel, on the 3rd floor, which over-looked an area used as a pick-up/drop-off point and a car park. In fact, I'm sure it was the exact same room I had on my previous stay at the hotel when it had been a Ramada Encore. We accessed the 3rd floor via the lift, but there was a stairwell too (obviously). The hallway was a bit on the warm & stuffy side, but thankfully the room had air-conditioning so we could had the room at a decent temperature.
The room was a typical Travelodge twin room - 2 beds, a desk (with small kettle and tea & coffee, a desk lamp and a spare pillow on one of the shelves), a plastic chair, a bin and bedside shelves (not really tables as they stuck out from the wall). The ensuite had a sink rested in a glass shelf and a walk-in shower (both installed by the previous hotel chain - Ramada Encore), and of course a toilet. Next to the sink was a soap and two clear plastic cups, both of which had obviously been used by the previous room occupants and not replaced by the cleaning staff. A slight oversight, I thought.
Back to the room... I noticed a grey mark a few centimetres in size on the white duvet on my bed. I didn't think too much of it, just maybe it was something they hadn't managed to get out when they'd washed it. I also noticed a couple of black hairs, but thought maybe they were the cleaners. Anyway, it had disappeared on the 2nd night of the stay... or so I thought... By the 3rd night I knew what they'd done. The grey mark was back on the duvet. All they'd done was turn the duvet over to make it look like they'd changed the sheets on the bed, when all they'd done was turn the duvet over. With the hairs that were also on the duvet the first night, I began to wonder if I'd actually had clean sheets on the first night!
To top it off, there was a layer of dust not only on the desk but on the bedside shelves too! Was anything clean in this room? I was not impressed. The cleanliness of the room certainly wasn't up to the standard of previous Travelodges I've stayed in (and I've stayed in a few) and it was no where near as good as when Ramada Encore had run the hotel.
Check out was simple. All I had to do was hand in our keycards. This time there were 2 members of staff at the reception desk, understandable as it was a Friday.
So, would I stay there again? Actually, I would. It's in such a convenient place for visiting the centre of York. I just wasn't pleased with the cleanliness (or lack of!) of the place, but that's something easily fixed. Travelodge always send an email after your staff to ask how it went, so I let them know about the problems I'd had (it's done anonymously).
Summary: Give it a good clean and it'd be a great hotel.
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