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Perfect for Pentioners
Warner Leisure Hotels
Member Name: KaribouFluff
Warner Leisure Hotels
Advantages: good facilities, clean and tidy, activities and entertainment on site
Disadvantages: everyone is old! Service and food options leave a little to be desired.
Warner hotels are scattered all over the country and can be vastly different to each other.
My first stay with Warner was at Thorsby Hall Spa (please see my review for Thorsby Hall) which was lovely an luxurious. My second and most recent holiday (over the Easter Break) was at Warner's 'Norton Grange' near Yarmouth on the Isle of Wight, with my Boyfriend. We booked our break, which included our Ferry crossing from Southampton, online. The online booking system told us we would receive details of our break in the post. We did receive a notice telling us the cost of the holiday and that we had paid, however no ferry times, ferry terminus details etc!? Two weeks before our break I called the Warner helpline to find out these details. I was given ferry times over the phone, but the lady on the phone couldn't tell me the terminal to catch the ferry from and gave me the telephone number for Red Funnel. (which actually turned out to be a wrong number, so I had to look it up myself!). She said I would receive details in the post, but this never happened!
After calling Red Funnel I learned that the Ferry times Warner had given me were wrong!
The actual holiday:
Ferry crossing went smoothly. Everywhere on the Isle of Wight is fairly near to everwhere else so the resort was easy to drive to. The resort is organised into challets with small roads between them (difficult to get your car around on check in and check out days with everyone else's cars parked around!) The grounds are well kept and green, and the main building is clean and nicely decorated (as are the challets). The resort is right on the coast with some beautiful views from the main building. There was one large restaurant, the food varied between excellent and average, depending on what you chose on the menu. Every evening offerred an A la carte menu or a cavery style buffet (and one evening there was a curry buffet which I didn't think was very good). The breakfast was great with continental and cooked options. The service in the bars were good (there are two bars) and the restaurant was average service.
There are loads of organised activities onsite if you are that way inclined... bingo, line dancing, archery, arts and crafts etc, and several options for evening entertainment each night... caberet perfomances, live bands, dancing, piano bar. There is a well equipped games room with Snooker, bowling, table tennis and even a Nintedo Wii! There is also a swimming pool and gym.
Free Easter Eggs were left in our rooms and at our breakfast table on Easter Sunday, which was a nice touch!
We did enjoy our break, however we couldn't help but feel like we didn't fit in... we are 26 and the majority of other visitors to the resort are pentioners.... we were definately the youngest there by 40 years!
Summary: Nice place, could be improved but a good base from which to see the Isle of Wight.
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