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1001 Troubleshooter

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    5 Reviews
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      07.10.2012 10:15
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      A decent carpet cleaner

      We used to live in a rented house which has cream carpets throughout the whole house, having 1 child at the time and 2 dogs this was never going to be a good idea. I bought a Vax carpet cleaner to keep on top of the carpets but wanted something for when there was just a small area which was getting dirty.

      I came across this product whilst doing my weekly shop, you can buy it in hardware style shops, supermarkets and I have occasionally seen the 1001 products in discount stores too. The current price for this product is £3.51 for a 500ml bottle which is a much cheaper price than other on the spot carpet cleaners.

      The product comes in a bright yellow bottle with a trigger spray on the top to make it easy to use, it states on the bottle "1001 Troubleshooter Ultra is a new more advanced 4 in 1 formula designed to eliminate the toughest and deep down stains such as tea, red wine, juice and mud, quickly. It's unique formula also neutralises odours, prevents re soiling and has a built in fabric conditioner to care for your carpet. To clean and protect your whole carpet & upholstery there's 1001 No Vac" You are warned on the bottle to test a small area of your carpet before you use this in a well seen area.

      To use the product you simply turn the nozzle to the one position and then spray the trigger, the first time you use it it does take a few pumps to get the product moving but after that it sprays out well. The product foams and fizzes abit when it is sprayed and if you simply leave it a few minutes to do the job and then give it a rub over with a damp cloth it is quite amazing the effects it gives.

      This product was fantastic at keeping the dirt at bay on the cream carpets and we went through quite a lot of it but it never caused any damage to the carpets. Now my front room has a black carpet so the dirt isn't so obvious but I still use this on my hall, stairs and landing which is lighter in colour and generally where you get a trail of mud or an animal being sick. The only problem I have found is that if it is a really tough stain you sometimes need more than one application.

      This is a really good product, it is a decent price, it works quickly and it removes stains really well. I can't see any reason to spend more on a on the spot carpet cleaner when this one does the job really well.

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        29.05.2008 15:08
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        A handy product to have about the house.

        After many months of nagging the landlords work finally started on our bathroom tiling this month, a long and drawn out process, it probably would have been quicker and easier to do the job myself despite no previous experience. With all the old tiling chipped off the walls the young man set to work putting up the new tiles, I've never known the process to generate so much noise or so much mess and I was less then impressed when he left our home, a trail of dirty plastered boot prints making their way from the bathroom, down the stairs and towards the front door, his attempt at brushing up the dust and dirt had little effect and was undoubtedly just for good measure then actually in order to clean up after himself and so we were left with his trail of prints to clean up ourselves, I probably could have complained but considering how long it took to get the tiling done in the first place it would undoubtedly take twice as long to get the carpet cleaning issue sorted out and was easier to do the job myself.

        I've tried many different stain removal products in the past, some with good results and others which seemed like a waste of time, but it was the 1001 Troubleshooter that caught my attention on the store shelves with it's promise of added odour neutralising abilities included in it's "Improved Formula" after recently potty training my little girl it seemed a good idea to properly freshen up the carpets, I could never quite shake the feeling that the house might smell a little bit like her accidents despite all my attempts at the time to mop up any messes, so with stain removal and odour neutralising capabilities it seemed like the perfect product. 1001 products are un-missable with their bright yellow and navy blue packaging and the Troubleshooter is no exception to this design rule, coming in the shape of a 500ml pump action spray bottle the spray is suitable for use on both carpets and upholstery.

        As with all products of this nature it is recommended that you carry out a patch test just to be sure that the colour is not going to run in any way, but I've never been the patient sort and being in a mad rush to get the house perfect before Baby Lumpy arrives in July I set to cleaning the stairs straight away, fortunately there were no problems with the colour on my carpet. To use the spray you have to apply it directly to the fabric whether it be your carpet or furniture and leave it for a few moments, it's recommended not to get the fabric too wet though, then massaging the formula into the pile of the fabric going from the outside to the centre of the stain using a damp cloth or sponge. After working on the stain you should blot any excess moisture and then repeat the process but this time with clean water, again making sure it's not over wet and blotting up any excess, finally after the treated area has dried you should give it a vacuum to finish it off.

        Of course there are many different types of stains and the product comes with instructions for tackling these specific issues, ours was a matter of "solid residue" in the form of plaster boot prints so we had to scrape up dry excess with a blunt knife before then applying the stain remover for the more deeply ingrained dirt. I pumped on a thin layer of the product and allowed it to soak into my carpet pile, with a little extra for areas that looked a little worse than the rest, it didn't require too long soaking the stains in the product to remove the prints, undoubtedly due to the nature of the actual stain, and with a little elbow grease the dirt was removed however I get the impression that a stubborn or dried in stain, such as spilled wine, could take a lot more time and effort to remove. The additional steps of washing down the treated areas and vacuuming once it was dried made the process of cleaning the carpets far longer then was necessary and I can't help feeling that I could have just used warm water and had the same result in less time, still at least I had the promise of no unpleasant odours, and it did deliver on that promise leaving a fresh feeling lingering in the air in my hallway. Naturally I gave my hands a good wash after using 1001 Troubleshooter and admittedly they did feel a little dry after cleaning the carpets, but that could have been down to the scrubbing motion I had to use just as much as the product itself, I experienced no discomfort or irritation to the skin other than the dryness, which a moisturising hand cream soon sorted.

        The spray itself has a citrussy smell, a little overpowering when you're up close and personal scrubbing the carpets and I'd highly recommend making sure you're in a well ventilated area or take breaks in the case of long jobs, it is dispersed in a fine mist spray and soaks straight into the carpet, I'm sure once upon a time you were left with foamy bubbles from 1001 products but as long as it does it's job I don't care if the product gives me bubbles or not. Because I had to clean my entire stairway and landing I used at least two 3rds of the product in one go however for smaller stains, or smaller areas the product will last a lot longer and is certainly worth keeping at the back of your cleaning cupboard just in case. The product claims to have a built in fabric conditioner which I'm sure would be very useful on upholstery, I didn't really notice a lot of difference in the softness of my hall carpet though and it also promises prevention from re-staining, now I'm not entirely sure how that's meant to work, after all if a bloke walks through your house with dirty boots he's going to leave a mess whether you've applied a stain remover to your carpets or not, I guess only time will tell if this claim is true.

        Overall I'm happy with the results I got from 1001 Troubleshooter, I probably wouldn't use it again for such large areas as it took quite a while to do the job and equally as long to be satisfactorily dry but at least my carpet is now clean and fresh smelling, free from any potty training odours and dirty boot prints. I think it's a great product for smaller stains, especially new, wet stains and would definitely recommend it to others.

        Costing in the region of £2.99 for the 500ml bottle 1001 Troubleshooter is available from Wilkinsons as well as many supermarkets and home stores.

        Go to http://www.1001carpetcare.co.uk for a full look at the 1001 range.



        ---
        Review also on Ciao (piggypine)

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          15.05.2001 21:26
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          We have a cat that has irritable bowel syndrome and sadly unloads just about anywhere. It's invariably of the less solid variety, too. Of course, being 'her' cat, it's mostly down to me to clear it up. So over the last 13 years I've become by necessity, something of an expert on the best cleaning aids. 1001 Troubleshooter just about tops the lot for actual stain removal. It comes in a 500ml trigger pack and is a pleasant smelling opaque bubbly liquid. The instructions say for best results, take immediate action but for cat dung - DON'T. LEAVE IT!!! If you can possibly bear it, leave the runny stuff to dry out and congeal (sorry, you're not eating are you?). Better still, let it dry out completely, that way the bulk of it can be pulled out of the carpet with a bit of kitchen roll (it's always on carpet isn't it, never on tiles or vinyl). When you've done that give the remaining stain a good spray, gently work it in with a damp cloth and for good measure give it another spray. Then leave it for 15 minutes or so to work. It should then be a little matter of two minutes work with a cloth to get the rest of the stain out. You may of course, need a second application. When it's dry, vacuum the area. As 1001 does not have any anti-bacterial action or contain any disinfectant, you will probably want to go over the area with a suitable preparation afterwards. I find this stuff is particlarly good on woollen carpets and pund for pound is better than the stuff you'll get at the vet's or the pet shop.

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            27.02.2001 04:01
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            Just before Christmas we had a new settee (plus throwers). I was abit concerned at first with having a 4 year old, 6 month old boys and a dog but our old settee just wouldn't have lasted another 2 weeks. There were odd times that no matter how I tried to avoid it the baby would be sick and of course it would go straight through the throwers on to my new settee. That is when I bought this 1001 stain remover. I was abit concerned whether or not it would work being £2.09 I didn't want to waste my money but I had to try something and it state on the label 'attacks stains and dirt fast' . I was pleasantly surprised. It does work and very simple to use as long as you use it the stain remover straight away. Just rotate the nozzle to open, cover the stain (in my case baby sick) with foam and using a damp cloth just rub in the foam and hey presto! I'm not sure whether or not it is the fact that my new settee and rugs are a fairly dark colour but once the patch where I had cleaned dried you would have never known that my baby has been sick. This is also great for stick finger marks, split drink (normally husbands beer not just the kids), muddy foot prints, basically like it says on the bottle dirt. You are warned (like most carpet cleaners) to test a hidden patch to make sure for colour fastness and not to use on velvet type materials or anything that can't be wet cleaned. I think this is great and definitely saves me having to shampoo my carpets and settee with a big heavy thing every week so well worth the money I spent on it.

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              14.07.2000 07:51
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              When yoou have a baby you get to try all the stain removers on the market and I have to say this one is best avoided. We have a cream coloured carpet in the living room and you really need a good stain remover and i'm sorry but this just isn't it. You spray it on to the area needing treating and it goes on in a kind of watery foam and then you're ment to rub that stain with a soft cloth or sponge until the stain has dissapered but thats the problem the stain just doesn't disappear no matter how hard you rub or how many treatments you apply and im not talking dificult stains like red wine just baby food and things like that. I had such high hopes for a trusted name like 1001 but this just isn't worth the money, soap and hot water would have been just as effective at a fraction of the cost.

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