| Product: |
Fascias and Guttering |
| Date: |
11/07/06 (1614 review reads) |
| Rating: |
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Advantages: NOT ONE
Disadvantages: Impossible to deal with, bully boy tactics
I am full of remorse for the day Ilet the salesman from Summit through my door. After 3 hours of high pressure sales tactics I gave in and agreed that they should replace my fascia and guttering. At neraly £5000 it was not a cheap job. I was promised:
Scaffolding would not be used - an easy access system would --no they worked off ladders, had there been an accuident I would have been liable
A stat of the art ventiltaion system would be installed - no they did not
They would check my roof timbers and replace rottten ones - no they did not
They would clear up their mess and be polite - no they did not and no they were not.
Worst of all I deiscovered that my neighbour, who has an identical house, was quoted £1600 for the same job. Hard to believe but I have copies of the quotes.
Do not trust this company they do not deliver on their promises and their workmanship is the worst I have seen. They promise the earth and deliver the worst! I have leaking gutters and fascias that look like they've been the victims of a nuclear attack
Summary: The wost company of its kind , beware
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Last comments:
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- 07/02/08 Can't be sure its the same company, but I was "cold-called" by a salesman from Summit, who opened the conversation by breezily asking " is that the man of the house".Readers of this will understand the irritation of being interrupted mid-job to answer such a question.In the middle of my explaining to him that I did not appreciate cold-calls and had registered not to receive them he put the phone down.Fair enough.
However, a minute later, the phone rang again, same man, same question and the phone was put down immediately.
This sort of approach to sales and dealing with people confirms what Slymo said about them. |
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- 11/07/06 Naturally it depends on the size of your house but I paid about £3k for mine having been quoted from £1600 to £6k and I felt that £1600 was tooo cheap which means poor quality materials and £6k was taking the piss. |
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- 11/07/06 Seems you got the rough end of the deal, but hopefully it taught you to read everything before signing up with this kind of company. |
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