Hoover Vaporzipp - beware (Hoover Vaporzipp VPA0310)

Member Name: Elbow grease

Product:	Hoover Vaporzipp VPA0310
Date:	16/09/08 (24 review reads)
Rating:

Advantages: Steam cleaning is wonderful but .....

Disadvantages: this machine doesn't stay the course

Wonderful at first - steam cleaning is marvellous and produces a shiny, germ-free finish. But ...... my machine started leaking very shortly after the guarantee period ended and with the leak an incredible loss of steam power and potential scalding problems. The retailer wasn't interested and Hoover advised that a service engineer just to call would cost more than the machine originally cost and then, supposedly in a spirit of goodwill (!!) offered me a replacement ( from the factory gate) at more than the original had cost! There is no chance to take the machine apart yourself to see if the problem is easy to solve yourself since the machine seems to snap together somehow and the only way to take it apart is to break it.

Never even had the chance to try out the range of tools which comes with the machine which are still in new condition

Summary: Doesn't stay the course