Total disaster (Canon S 200x)

Member Name: pabloeneas

Product:	Canon S 200x
Date:	05/08/04 (930 review reads)
Rating:

Advantages: fairly easy to use, fairly good prints

Disadvantages: The simples repair costs more than a new printer

After 5 years I decided to upgrade my old Epson, I gave it to a friend and bought a Canon S200x. I am not a heavy user, I mainly use it for occasionally printing letters and very occasionally photographs.
The second time I changed the black inc tank (after 1 year and 3 months of use) I made 2 prints and after that the printer would make the right noises, the head would move, etc. but nothing was printed. I thought that perhaps the inc had dried out or the tank was defective, so I bought another tank but to no avail. I did all the cleaning procedures and contacted Canon who told me that probably I had to replace the print head (after only 80 prints max!!!). Their technical dept. told me that I had to pay £35 just to have the printer examined and £25 to have the head replaced (if it was found faulty). A new S200x can be found in the Internet for £35. I have the feeling that I have definetly been ripped off.

Summary: