Extremely disappointing (HP Officejet Pro K5400dtn)

Member Name: sereNAade

Product:	HP Officejet Pro K5400dtn
Date:	14/05/09 (7 review reads)
Rating:

Advantages: When it does print, the output is usually pretty good

Disadvantages: Very unreliable

I truly dislike this printer.

I have been buying printers made by HP since my dad first bought me a portable printer to take to university with me nearly 14 years ago. Through colour, inkjet vs toner, psc versus photo printer, business versus personal machine, I have stayed brand-loyal ever since. However, if this had been my first venture into HP printers I would never have bought another.

Although a business printer, this is highly unreliable. The version with duplexing unit and extra paper feed tray has proven to be utterly redundant: almost without exception my printer simply cannot find paper that has been loaded into the additional feed tray. Photo paper also causes problems: in my printer it slips, slides and often gets chewed (which can negatively impact upon the printheads).

As a business user, one of the worst features seems to be the fact that the printable area of pages for this printer is less than the area defined for previous HP printers. I can't find any way to alter this (even borderless printing doesn't work), so the upshot is that I have had to redesign many business documents.

Summary: Not a machine I'd recommend if reliability and continuity are issues

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