I have been using HP printer at office for last about three years. Recently I required a printer at home too I made my choice in favour of Xerox DocuPrint C8 mainly for it being cheap and having separate ink tanks for different colours in its cartridge. Since then I have had a love-hate relationship with the device. My experience of last three months with Xerox DocuPrint C8 can be summarised in following paragraphs. PRINTER AND CARTRIDGE ====================== * A light weight and compact printer. Has paper feeding tray on top. Printed papers will also be received at the top. A remove-able plastic sheet is used to separate the prints from blank papers. Top feed does not bother much but I always feel that paper sensor may go out of order prematurely for having the loads of paper on it all the time. Its just my feeling I suppose as I have not so far experienced any problems in this regard. * Print cartridge uses separate 10 ml ink tanks for Black, Cyan, Magenta and Yellow (last three being basic colours used for colour printing). The advantages of these cartridges being separate will be explained later. * There is only one button on top of printer with an LED that will be used for all purposes. This makes the things look very simple but actually tricky as flashing manner of LED will indicate different things and you will have to act accordingly by pressing button in different manners (like pressing once, pressing for a number of seconds or keep it pressed). For this purposes you have to refer again and again to printer manual during initial period at least. * There is no power button. Therefore you will need to switch off power supply to the printer from main when you don’t need printer. This factor, I think should have not been ignored while designing. * Printer manual is very well written and is user friendly. It has detailed instructions for installation, usage and trouble shooting. * Insta
llation CD is included with the printer. INSTALLATION AND FUNCTIONING ============================= * Easy installation of software and cartridge if you follow the instructions of manual. After installation, it will automatically prime the cartridge and printer will be ready to use. * Printing is very easy, just place papers in feed tray and give the printing command. But that’s good as far as the things remain normal. The moment LED on top starts flashing, you will need to consult manual. Different indications of problems like paper jam, out of paper or ink deficiency in cartridge will be indicated by different patterns of flash of LED. Accordingly you will have to use the top button in various manners (like keep pressed, press for less than a second or press for three seconds, etc) to get various jobs done. This wastes your time (consulting manual again and again) and makes it tricky. After all, what was the harm in having different LEDs there to indicate different functions or faults or having more buttons on top for various requirements? Things should be “made simple” than “look simple”. * There is a serious problem with paper feed mechanism. Many a times it will load more than one page and its not just two or three pages. If you are using any kind of thin papers you may find 10 pages being loaded at the same time. * Software does provide good help for trouble shooting by showing the status of printer and it also indicates the quantity of inks in the cartridge. * Changing cartridges is simple too but you need it too often due to heavy consumption of ink by this printer. * I have hardly experienced any communication problems between my computer and printer. PRINTING QUALITY ================ * You can get your prints in three qualities draft, normal and best. Other printers too have similar options but here Xerox makes a difference. I h
ave not been finding the normal prints different from draft and best prints different from normal in case of HP printer. But here there is a visible difference in print quality for all three choices in Xerox’s case. Speed of printing also varies as per choice of quality. * Ink dries late. This affects the quality of printing too. If you are printing some thing that has different colour areas adjacent to each other (without any gap between different colours), wet ink will mix up the colours where they join. So when you print with print settings at “Normal” you are likely to see mixed up shades. For all such prints use “Best” in print quality options. This will reduce the printing speed but will produce better prints. * Printer is very heavy on consumption of ink especially for normal or best quality prints. Draft printing does save your ink considerably. As per my experience, there is no difference in ink usage for normal or best quality printing, though the print quality differs. Why so? Read next point for explanation. * High or best quality printing is done very intelligently by Xerox. It prints on same line for many times every time using only a little amount of ink. This little ink will get dried before next run of cartridge over it and as a result you will get a better print. The printing speed will therefore be very slow. Almost same amount of ink will be used in “Normal” prints but printer head will run on same place for fewer times using comparatively more ink and printing will be faster but colours may spread on the sheet (depending on the absorption and quality of paper being used) or adjacent colours may seem to be mixed up, as explained above. COST FACTOR ============= * Its Cheap. I got the printer at a lesser price than the cartridge price of some other printers. It cost me approx 30 £ . * Uses Separate Ink Tanks for Separate Colours. It uses three in
ks tanks separately for Cyan, Magenta and Yellow, the three basic colours used for printing. It’s a great feature because when you go out of a particular ink, you only need to replace that ink tank. For example if your prints are heavy on yellow ink (due to your company logo or similar reasons), you will have to purchase and replace the yellow again and will save money that otherwise would have been spent on replacement of complete colour cartridge (all three colours). * Cartridge (complete) is also cheaper than other printers. You will get complete cartridge in around 15 to 20 £, that’s almost half of some other cartridges. TROUBLE SHOOTING ================== * This is the area where Xerox does not have many plus points. Printer manual is written very well but printer at times does not behave that nicely. I personally have experienced that at occasions when there was some paper jam, printer kept giving same warnings even after the paper was clear. I did every thing, removing power supply and even restarting computer, but it did not behave. * Secondly, as it has only one button for all kinds of functions and requirements, it really becomes a head ace to get it to normal functioning if it did not did not behave at the first step. * At one odd occasion, it almost refused to bring the printer head in the centre when I needed that for changing cartridge. AS A WHOLE =========== If I sum up, the good and bad points can be listed as under.. GOOD ABOUT IT ============= * The printer is cheap and economical in usage (initial cost and separate ink tanks). * Good installation and usage support. * Printing quality is OK for domestic requirements. * Light weight and compact, does not occupy much space. BAD ABOUT IT ============ * Printing is not very high quality so may not suit for professional work. * Trouble
shooting is not very easy. * Multiple paper feeds. * Very slow speed for better quality prints. * Easy handling comes with time (single button for all functions). * No power on/off button, so you need to control that from somewhere else. MY VERDICT =========== Go ahead buy it if you need it at home for routine requirements. Don’t buy it for your office work, your boss may not like the printing. Go and purchase some professional quality printer for office work, after all, your boss got to pay for it.
My Xerox C8 came as part of a computer package from Currys, to buy separately at the time it cost £49. It worked fine until it came to replacing the cartridges and after that for some reason it never worked properly ever again! It was exceptionally noisy and a major disadvantage is that it has no on/off button meaning every time I switched my computer on, the printer would start whirring away which was annoying. Paper jams were also a common occurence. Instead of having a black and colour cartridge, it has 4 separate cartridges, this is supposed to be an advantage so that you only need to replace the single empty cartridge. Trust me, it is not an advantage, it just gives the printer more of an excuse to leak ink and it leaked a lot! Then it started printing pink and then it stopped printing altogether. Xerox replaced it three times with reconditioned models. The Xerox service is rubbish, I had 3 days off work waiting for Xerox to deliver my replacement printer in which they never came. Phoned them time and time again and all I got was "they will come tomorrow". In the end I returned to Currys and demanded to the manager that I had a refund (Currys send the printers off to the manufacturers, they don't repair them themselves). I now have an Epson which is working fine.
I decided to try the docuprint C8 when freecolourpinters.com were offering them for £40. I really wish I hadn't bothered. The idea is great - four individual ink tanks so you are not wasting ink but as they are around £10 each you don't see any saving. Don't touch the compatible ones, they are so thin and you end up with a soggy mess. The printing quality is ok but I had a lot of problems with paper jamming or not feeding through properly. It is also very noisy. It does a print head maintenance thing daily but this can be any time day or night and has often woken me up. You cannot have a conversation while it is working. We have now replaced it with an Epson 870 and relegated it to the boys' room but even they don't use it and would rather save their work onto disk and print on the epson. I really would not touch this printer with a barge pole. Freecolourprinters are now doing a small Epson which I quite fancy for the kids but I e-mailed them to ask about quality, explaining about the pile of junk they sold last time and never got a reply so I think I'll leave it.
I fell for a modest con trick recently when I was offered a "free" C8. The condition was that you buy a set of the smaller colour cartridges, not necessarily the high capacity black. I felt slightly uneasy about it, so I telephoned and asked if this meant that I would have 2 sets of cartridges for my £30 + £10 delivery + VAT (=£47) and the answer was no, what they were doing was getting you to pay for the set already included with the printer! However, £47 still seemed a good deal, so I went ahead. the latest Viking price is about £58, by the way, so it looks as though Xerox are dumping the things! However, as a printer, I am generally pleased. My previous one was a mono HP. I have produced some good results but it IS a cheap printer, so I didn't expect perfection - in fact, it is quite a bit better than I expected and the feature whereby you can change colour cartridges individually is a definite plus. Both my cyan and yellow ran out yesterday, but the magenta still has about a quarter to go. I would recommend the large capacity black for mono printing. I have noticed that the machine uses some colour even when printing black and the minute black cartridge goes down at a most alarming rate which I suppose is why they come in pairs when you buy them. By and large, until I can afford a really good HP in the £150+ bracket, this will do fine.
I bought a C8 printer when my old faithful Hewlett Packard gave up the ghost, I bought it via an auction on the yahoo auction site & it cost £70. I bought it not knowing anything about that particular brand the only Xerox printer I could find in the shops at the time was a C6 at £1 cheaper. I was pleasently suprised, the set up was dead easy & it was up & running within minutes. One huge advantage is the 4 seperate ink tank system which means not wasting a cartridge when 1 colour runs out. I thought there may be a problem buying new cartridges as no shops seemed to sell the machine but I needent have worried as PC World sold them.The price was £7.99 each multipled by four seemed a tad too much so I started a search on the net & found a company selling them at £3.99 each but if you bought a set of 4 the cost dropped to £14.99, much better than PC World! I have now found another company selling at £12.99 a set, even better. The print quality is very good for the price & the resolution is 1200 x 1200, the speed is also comparable with others in this price range. The only disadvantage I have found is the lack of an on/off button resulting in the printer fireing up on the start up & close down of my computer. In conclusion I am more than happy with the printer as I went out & searched for another one. Footnote: Be very wary of buying cheap cartridges for this printer, one lot I bought would not feed the ink properly, I had to keep removing the tanks & fish the piece of sponge out until it was hanging out before the ink would work!