AXA Insurance

Do Not use AXA Insurance. It is as simple as that. Read all the reviews, the only people happy are those that never had to claim. My cover is payment protection insurance against my mortgage through Britannia and provided by Axa. I am covered for redundancy, sickness, accident and death. I was made redundant in April 2009 which AXA accept. I then had an operation, they claim this supersedes redundancy. ~Note I am covered for accident and sickness. They are trying to claim that because I have had knee problems before, it was a pre existing condition and they don't cover it. That means that now I have recovered from the op my claim for redundancy starts at the ...  Read the complete review

I insured my car since the year 2004, with AXA-Gulf, Bahrain, in the executive category. This year I had an accident claim, for which they fixed up with the agency Euro Motors. Section 8 of the cover says, I will be provided with free hire car during the repair period, from the Budget rent-a-car. On the scheduled day of leaving my car with garage, Budget says I must go to their head quarters, because AXA deals only with them. When I queried AXA on who will bear the taxi fare and account for time loss, they simply replied, they do not know. I am still chasing their management to get the car delivered at garage and await a positive response. I'm not going to repair until this is sorted out, will update this page with development. Jayagopi Narayanasamy BMW 325iA, Regn 65769, AXA CIR#60/006849.

This is what AXA Limonier (General Agent: Walter Limonier) promises you: "English speaking service for all your Insurance needs" ; "Call Christina Wingfield, your British insurer on the Riviera for 10 years. Competitive prices for ALL your insurance needs direct from AXA. Home, car (including UK plates), life insurance and health. Claims dealt with in English" and "English speaking Banking service to clients resident in France, the UK and Ireland. So that you can manage your money wherever and whenever, 24 hour on-line telephone banking - Internet banking; Full English speaking service for all your French banking & insurance needs." ...  Read the complete review

Do NOT USE AXA insurance , they have made me feel like a criminal.
I insured my laptop over and above my house insurance, it was damaged when i splity a drink on it. I have never ever claimed on any insurance before for the home..
they kept me on the ohone for nearly two hours questioning me asking mne the same thing over and over again..
so i said - well why didnt you look at the computer then .. and the stain on the carpet that occcured at the same time.. the man on the phone said they do not have loss adjusters and they are telephone based only,
They treated me really badly and made me cry .. pay slightly more and go with a reputable company - they are set up to avoid payment .. not to honestly payout when damage occurs

Have been unlucky, unlucky enough to be burgled and insured by axa, both VERY unlucky. Been grilled for over an hour about the crime which reduced me to tears on several occasions, been made to feel like a criminal myself and eventually after reading and pointing out that the policy did cover all my loses they are willing to replace everything I asked for.....fine you may think but to be made to feel guilty for claiming after paying for 10 years I think is disgusting and no doubt my premium will further punish me when renewal is due, not that this company will be getting my business again!!
Use Axa as long as you are sure you will NEVER need to claim.