Avoid at all costs (Direct Line Insurance)

Member Name: sabage

Product:	Direct Line Insurance
Date:	09/08/07 (144 review reads)
Rating:

Advantages: none what so ever

Disadvantages: everything possible

I would never ever use this company again. This company put me through nearly a year of hell. I had fully comprehensive insurance and through no fault of my own my car suffered a mechanical failure causing an accident. They came up with excuse after excuse not to pay out. The insurance accessor was down right rude and obnoxious. To call staff who answered my telephone calls incompetent would be a compliment. After months of battling with solicitors on this case they had no choice but to agree to pay out. I was told the car would be scrapped and i was offered a sum of money for the car, ten days later a cheque arrived nearly half the value of what I was told. Never did get my money back.
There slogan is "A good deal better" what a joke! I've got a good mind to sue them for false advertising!
Avoid this company at all costs, just listening to their tv adverts makes me feel sick after the living hell i was made to endure.

Summary: Believe me you will regret ever using this company!