Halifax Building Society Insurance in general Reviews
Product Type: Halifax Building Society Insurance in Insurance
Description:Insurance policies from the Halifax Building Society including Car, Home, Travel and Life.
Newest Review: ... in which you claim for. .After numerous phone calls surveyor turns up. Spends most of his time on the phone checking prices for his car tyres and various other car bits. To cut along story short Halifax declined to pay out as the damage to roof was not in there list of accidentental damages. Wrote several emails and eventually got a reply just stating the same that they would not pay out. I ... more
Customer Halifax Building Society Insurance in general Reviews (7)
by Eileen Tanner - written on 05/07/10
Put in a claim to Halifax Insurance for my conservatory roof , which according to their policy includes every eventuallity. That is every eventuality except the one in which you claim for. .After numerous phone calls surveyor turns up. Spends most of his time on the phone checking prices for his car tyres and various other car bits. To cut along story short Halifax declined to pay out as the damage to roof was not in there list of accidentental damages. Wrote several emails and eventually got a reply just stating the same that they would not pay out. I complained about surveyors behaviour that he spent most of the time on the phone making personal calls which for one .. Read the complete review
by halifax lover!!!! - written on 04/03/10
I have never received such a bad service in regard to a claim. I have been forced to undertake legal action to try and resolve this completely unsatisfactory situation.. I am very dissappointed in the lack of customer care, professionalism and bad workmanship of repairs. A job that should have been relatively straightforward to rectify has been one below standard repair after another. Overall a completely below even adequate standard.The company or representatives i have had the unfortunate time of encountering have proved to be unapproachable, dismissive and biased in their opinions or help, therefore having to resort to legal action so it does not happen to some other . Read the complete review
by Karol Elliott - written on 10/04/08
I've had mortgage repayment insurance for the past 20 odd years and used it in 2001/2, I can say my experience was very positive, maybe they were still a building society then! When I took out my insurance originally there was no such thing as Halifax insurance, it was just the Halifax. Anyway, September 2007, I looked in danger of being made redundant again, and I called to check my details to be told I no longer had a policy. Having remortgaged earlier in the year I thought that I must not have ticked the right boxes and I'd been a plonker, I checked all my remortgage paperwork and sure enough no mention of the insurance or the separate premium for it. Just to ... Read the complete review
by - written on 05/03/03, updated on 05/03/03 (Somewhat useful, 287 readings)
My experience of this company has now driven me to commence the Small Claims Procedure against them (I've never had to take recourse to the courts in all my fifty years). It took them three months to stop taking direct debits from my account (via the Halifax Building Society). I had a very long conversation with their helpdesk in November 2002 when I first instructed them that I wished to cancel my payments to them. I followed by letters (which also got lost- very odd that isn't it?) and faxes to System faxes which take days to arrive (how odd I thought faxes were supposed to speed up things) followed by copies of faxes and letters to people who turned out to be . Read the complete review
by - written on 28/02/03, updated on 28/02/03 (Very useful, 2533 readings)
We moved to our previous home over five years ago now, and at the time we nearly doubled our borrowings, so it was quite a big decision. We decided that we would take out Mortgage Repayments Insurance to protect us against redundancy primarily, although the cover does also pay out in the case of sickness. We took our mortgage out through the Halifax, and they provided us with a quotation for their Redundancy cover. Initially, our cover was about £37, and would pay out £750 in the event of redundancy or sickness. However there was a hike in the premiums a couple of years later and we now pay £45.32 a month for the same level of cover, equating to £6 per £100 of ... Read the complete review
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