National Farmers Union (NFU) Mutual

National Farmers Union (NFU) Mutual: Excellent service you can rely on (359 words)
by DairyFarmer - written on 17/09/09
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I remember a time when people weren't all too fussed about price - it was the service that you recieved that truly mattered. I have been insured with the NFU Mutual for over 15 years and I am a Farmer so it was an easy choice in determining where I placed my business. I fully understand that I could ring a foreign call centre today and save hundrends of pounds on my insurance but when I think about it, I'm not worried about money, it is the service I receive. When I need to change my policy, I can ring my Agent who will come out the next day and see me and give me the best advice available. I know that every year, my Agent will come round to review my ...  Read the complete review

How to get the same cover for less... avoid NFU! (249 words)
by - written on 05/06/09 (Very useful, 89 readings)
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When the time of year comes for renewing insurances, I automatically renew without shopping about but this year I decided to be a skinflint and see what else was out there. I have been an NFU insurance customer for years and when my commercial insurance kept going up rather than coming down having not changed any part of the policy or made any claims, I have discovered just how much I have been ripped off. My renewal figure came through from the NFU with an extortionate amount, I rang around a few places and managed to get several quotes, ranging from £1500 CHEAPER to £1000 cheaper. Yes, CHEAPER! Yes, it was quoting like for like as I read it straight off ...  Read the complete review

National Farmers Union (NFU) Mutual: NFU Mutual and it's suppression of a member's rights (161 words)
by Tom Reynolds - written on 04/06/09
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I am a member of NFU MUTUAL. NFU MUTUAL has asked for members to have their 'say!' I did but when it got too 'hot' for the exec and Board to handle, they sent me a letter from their litigation Lawyers. I am to attend the NFU Mutual AGM 18/6/2009 to ask who authorised the issueing of the solicitor's letter and why. If 'Mutuality' does mean the members own the Society, why have they reacted so radically to a member who pointed out administrative inefficiency and illegality? Is the truth that 'Mutuality' is a lie in the NFU Mutual and a 'one-way' thing used to keep the membership quiet. I have outstanding questions about ...  Read the complete review

A candle in the wind! (288 words)
by NFU Satisfied Customer - written on 20/08/08
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I have 3 Crystal Ralph Lauren hurricane lamps on my dinning table, they cost £650 each five years ago. Recently I was washing the shade of one of them in the kitchen sink, I then dried it with a towel and it rocketed out of my grasp and hit the ceramic tile floor in the itchen smashing into a million pieces. Oh pooh! I contacted RL to ask if I could purchae a repalcement shade, but no - I had to buy a whole lamp - and they were now £750! So I phoned NFU - with whom my contents, and 2 cars are insured to enquire if it was covered under the contents policy - as I had accidental damage cover it was - less a £50 excess - hmmm - pay ...  Read the complete review

National Farmers Union (NFU) Mutual: DON'T TOUCH NFU INSURANCE WITH A BARGE POLE (367 words)
by infochan - written on 18/01/08
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I have been merrily paying them hundreds of pounds a year for seven years and never once made a claim. We have a substantial garden fence running some 30m along a stretch of narrow, blind-bended road and it was hit recently by a large vehicle causing substantial damage with debris strewn across the road. The fence is now bowing out into the line of traffic and poses a far more serious threat to public safety (and the NFU public liability cover supposedly also in place) the longer it is left. It is a dangerous place to work and the quotation we received from a highly regarded firm was for £595+VAT to repair. Considering I have an excess of £250 we are talking ...  Read the complete review