National Farmers Union (NFU) Mutual Reviews
Product Type: other in Insurance
Description:Insurance policies by the National Union of Farmers operating for over 90 years.
Newest Review: ... them tommorrow to see what they have to say.. the quote i picked was 249 quid like for like with a mainstream insurerer, not a budget one which i could of had even cheaper.. i feel its the old game that if you accept renewal without question they will make you pay, when i first contatcted them they offered me another 10%...still a rubbish quote.. shop around each year and go back to them with ... more
Customer National Farmers Union (NFU) Mutual Reviews (11)
by - written on 03/11/11 (Somewhat useful, 184 readings)
i have been a customer for 7 years with the nfu and whilst the service used to be ok, and the price was good, sadly that is no longer the case for me..i insure 4 vehicles with them and as the price soared more than usual this year i shopped around out of interest.. i used one car from my fleet as an example on 2 comparison sites..the nfu quoted me 725.00 fully comp..i have full no claim s on all policies and a clean driving record. from 92 quotes on the comparison site the nfu came 91st most expensive, nearly 3 times the first 12 quotes on the comparison sites...i will be contacting them tommorrow to see what they have to say.. the quote i picked was 249 ... Read the complete review
by - written on 22/10/11 (Useful, 68 readings)
Be careful and ask if you are unsure on policy wording, I asked for a policy to protect some eqpt in a barn/shed, which they did, BUT, after some accidental damage, they said, OH NO SIR, you should have had the "All risks" policy, so your claim is invalid. Nextly, another failed claim, sorry Sir that building is not exactly as specified and you are not covered! So 2 claims later and being fobbed off with errors, which of course must be my fault, the buggers have decided to insert endorsements, which are not favourable to me at all. So the reason for this rant is, make sure you get what you ask for and if you think you may ... Read the complete review
by HappyCustomer - written on 27/01/11
I have been with NFU Mutual for some time now and can't complain one bit. I feel like a person, not a number. I agree that they are not the cheapest insurer, and they don't try to be. They offer a good price for the type of cover they are offering, it's 5 star insurance & provide customers with quality cover. Legal cover, breakdown cover, and windscreen cover is already part of the policy. They also don't charge silly amounts to put policy on direct debit or silly administration charges to change your address or any details on the policy. When you look around you will find the cheaper quotes you are getting elsewhere have already got a huge excess on the policy Read the complete review
by Gotta love the Farmers Union! - written on 19/10/10
Amazing! I love the NFU Mutual, the quality of the service is unbeatable! I insure my house, car, my dog, my cat, I hold all my travel insurances with NFU and my partner holds his insurance with them also! I have dealt unfortunately with poor serivce call centres where the customer is just a number, but at NFU, I become a person, greeted personally when i visit my local branch and even recognised by voice on occasion, after only insuring for 2 yrs! The level of cover seems very good, highly rated by various organisations, I read one recently by which magazine, it makes me proud to be a customer! Highly reccommended claims service, my previous car had a run in with a tree, within 2weeks, it was repaired, courtesy car average, but overall, excellent service! Thank you NFU.
by DairyFarmer - written on 17/09/09
I remember a time when people weren't all too fussed about price - it was the service that you recieved that truly mattered. I have been insured with the NFU Mutual for over 15 years and I am a Farmer so it was an easy choice in determining where I placed my business. I fully understand that I could ring a foreign call centre today and save hundrends of pounds on my insurance but when I think about it, I'm not worried about money, it is the service I receive. When I need to change my policy, I can ring my Agent who will come out the next day and see me and give me the best advice available. I know that every year, my Agent will come round to review my ... Read the complete review
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