Excellent service you can rely on (National Farmers Union (NFU) Mutual)

Member Name: DairyFarmer

Product:	National Farmers Union (NFU) Mutual
Date:	17/09/09 (47 review reads)
Rating:

Advantages: Quality,Trust, Long Lasting Relationships

Disadvantages: Diversifications sometimes cannot be catered for on the main Farm policy

I remember a time when people weren't all too fussed about price - it was the service that you recieved that truly mattered.
I have been insured with the NFU Mutual for over 15 years and I am a Farmer so it was an easy choice in determining where I placed my business.
I fully understand that I could ring a foreign call centre today and save hundrends of pounds on my insurance but when I think about it, I'm not worried about money, it is the service I receive.
When I need to change my policy, I can ring my Agent who will come out the next day and see me and give me the best advice available.
I know that every year, my Agent will come round to review my insurance and tell me what is best.
As a Farmer, I have property worth over £2million and I am safe in the knowledge that I am covered for every eventuality - almost everything on my policy comes as standard and isn't excluded somewhere in the middle of a 1000 page policy booklet.

To the people who slate the NFU on price: The NFU Mutual has positioned itself in the market to cater for people who value service and quality.
If you want cheap insurance and no contact for a year from your insurance company, stick to Direct Line or Aviva.

Most of my friends in my local area are also insured with the NFU Mutual and have several policies. We can insure our farms, our motor fleets, our horses and our homes all in one place.

As we are members of the NFU, we get extra benefits which other companies wouldn't dream of offering. We also have our premiums reduced each year and have the security of the expertise of the investments team for our Pensions and our savings.

To close, I wouldn't move my insurance unless something drastic was to happen such as the non payment of a claim but I do not foresee that s for now and the distant future, I am staying put.

Summary: Local, regular contact