Royal & SunAlliance Insurance

I have had 2 claims completed by RSA with which I will share the details... The first claim was when I was driving my car to Gullivers World in Warrington where me and my 5 year old daughter were travelling together. A lorry decided that he didn't want to be in the right hand lane anymore and pulled into me, dragging my car down the main road for quite some distance. He eventually stopped and I pulled onto the embankment so other cars could get past. Luckily I had my RSA tax disc in my car and called them immediatley before I even got out of the car and gave them mine and the lorry driver's details and that of the lorry. As I didn't have breakdown cover they ...  Read the complete review

I suppose like many other car owner/drivers who have morals and standards, we do not like to claim against our insurance policy if we have a misshap in the car. I am such and during my 38 years of motoring must admit to having some, but not many, accidents. Not all were my fault I hasten to add, but of those that were I often had the repair done myself bearing obviously the full cost to avoid paying extra premium on renewal. I have been with several major insurers over the years and paid high premiums thinking I was getting better value at times when I needed it. Silly, because I seldom claimed. However, a few years ago I swithced to Royal and ...  Read the complete review

This is to give warning to others dealing with Insurance Companies. Recently my vehicle was stolen and recovered. The insurance company, Royal SunAlliance decided that it was not economic to repair. They had requested various documents in advance of knowing whether repairs were possible. I was kept in the dark for far to long before I was told that they would not approve repairs. The documents requested were ?Vehicle Registration Document, MOT?s, Service Documents, and Driving Licence?. On the grounds of security of my Licence I refused to send the original but agreed to send a copy. Despite requesting documents be returned to me, as legal owner, ...  Read the complete review

Given the choice, I'd never claim on my insurance, ever. It's one of those annoying things that I see sucking up cash from my bank account every month, but really I don't want to give it any further thought. This year however, it's been at the forefront of my mind. After 3 claims in twelve months, I'm glad 'm with Royal & SunAlliance (RSA). I didn't select them myself, I'd gone through brokers chasing the best deal. Cheap doesn't always equal good, but RSA were very competitive for the cover I wanted. Back in the spring my garage was broken into and my bikes stolen. One phone call to RSA to register the claim ...  Read the complete review

I have recently taken out both household and motor insurance with Royal and Sun Alliance and my advie to everyone is to be very wary, write down what you are ofered and the names of people you have spoke to. I first took out home insurance, received a reasonable qoute and received the documentation very quickly. There were a few mior queries which were sorted out with a telephone call. So far so good. I then took out some Motor insurance. I was given a quote, told how much my payments would be per month and sent the documents and direct debit to sign, which I returned straight away. I got a major shock when I found, a couple of weeks later, they had ...  Read the complete review