“ Ebay Community Chat Boards: Where ebay users come to ask questions about the site, get advise, or just chat about life, the universe and everything. „
The hot topic on the ebid's board at the moment is the introduction of free P&P on media items and the migration of buyers and sellers to ebid.net.
Ebay's chat boards are often controversial and it has its more than fair share of overopiniated people, ebay 'police', nosey do-gooders, and from time to time you will actually find something useful there that doesn't involove some sort of scrap between a belligerent long-standing member and a newbie
I haven't really had dealings with ebay chat boards for a few years as I gave up being a permanent buyer and seller on ebay in preference of:
However I have had an interest recently as I still sell there now and again. Over the last few years ebay have been chipping away at their seller policies and these changes have seen a mass migration of sellers to ebid.net everytime a policy change is made. Savvy buyers are gradually finding their way there.
Ebay's latest and most controversial policy change is the introduction of 'free postage' and in turn this has fuelled the debate about whether one should move their wares to ebid.net, where listing is FREE and FVFs are only 2% or 3% depending on your membership level - this one in my opinion is a bit of a no-brainer, however ebid.net doesn't have the buyer base of ebay.
As of 19th October 2009, ebay media sellers (Cds, DVDs books...) are not allowed to charge a P&P cost. Whilst this problem is easily solved by the sellers by adding the P&P cost to the item, buyers can no longer see if a dishonest seller is ripping them off with overinflated postage costs.
This debate rages over at the ebay chatboards. Normally when ebay change a policy there is a token boycott, which is about as much as the proverbial 'as much us as' cliche.
What has been suggested on the ebay forums is that 19th October be a Buy something on ebid.net day.
Great call ebay, I am now off to do some shopping on ebid
The ebay chat boards are an interesting mixture of information, help if you ask nicely, outrageous egos, general pottiness and on the Round Table board chaotic chattiness.
They are not policed well, Liveworld, who host the boards, have a strange policy of removing any thread that's reported (i.e smilies. Go figure!) and leaving on highly offensive material until it drops off the bottom of the page. So if you enrage a fellow member who is vindictive or mad or both, you can get button pushed (reported) off the board. Because of this if you are going to post often, it is a very good idea to get yourself a different posting identity.
It is possible to get a lot of help from members on eBay related questions. Particularly if you think you have been scammed.
It's not a good idea to go on and ask about feedback related issues because the regulars will bite your bum! They've seen it all before and got fed up with it years ago! (and boy! are they good at detective work!)
The specialist boards do what it says on the cover. Particularly the motorist one. If you want to know how many turns to give the splonging ratchets on your new car's high tech blinge brackets, this is the place to ask.
The boards are a good place to while away the time whilst you are waiting to put in a last minute bid (on something you didn't even know you wanted) on the auction site.
You will learn lots, laugh lots, get your knickers in a knot lots, generally have fun and make new cyber friends.
Go in and say Hello, the worst they can do to you is make you forget to bid!
Perhaps one of the lesser used menus from the Ebay Home pages is that of the Community pages, which contain the Q&A message and Chat Boards. There are plenty of different boards, although some are probably more frequented than others.
Many of the Chat side of the Boards are titled like a cosy pub where you can drop in and talk in about almost anything under the sun within reason. Just like communities evolve on sites like dooyoo, regular ebaying enthusiasts also congregate for a natter, a gossip or even a full on debate.
The Chat side also contains more specialised Ebay sales in particular cars. Until I started to read ebay boards, I had no idea of the EXTENT of the fraud that goes on with Ebay, other than what is picked up by the newspapers and watchdog type programs. However I would have always googled the item I was looking at along with the words ebay and scam to see if anything came up.
Motors has a board to itself and it is pretty active. Despite all the warnings it is amazing that people fall for scams every single day and lose lots of money. They don't understand Ebay terms and conditions, they send money to complete strangers internationally using services that do not protect them, they reply to Ebay messages in their inbox, instead of checking that the message was actually in their Ebay messages box, and they don't even ask the question to themselves that if a car is going 70% below the book value- then there might be a con artist at large. Since reading the boards I have seen some incredible stories of naivety, stupidity and great financial loss. The regular Q&A board surfers can come down incredibly harshly on people, and I think if you want the best from the boards, then it is far better to listen to what people are saying to you, to protect yourself from future problems.
There is also a pretty active book community although one would assume there is less fraud with most books than there is with more valuable items. Books have always been a popular category on Ebay and you can discuss anything book related in here, including rare or first editions if that is your thing.
I tend to spend my time over on the Help side of the boards and in two boards in particular which are Q&A board and the postage and Payments board. I only got into these boards a few months ago, having looked at them in the past but found the sheer volume of daily threads to be overwhelming. Now they can be quite addictive! I am not a huge ebayer, and only have a feedback of 30 at the present time, but I feel like I am much more knowledgeable about the finer workings of ebay merely because of the vast amount of information I have learned from reading the threads.
There are a few board related rules which are fairly standard rules including no advertising, no foul language etc but nothing out of the normal. If you are in a transaction and have a transaction related question, then you can post the ID of the auction in question to aide others answer your query.
The Board regulars (and I do not classify myself as one, as I am a mere inexperienced newbie by comparison) can be extremely helpful but can also be extremely harsh. You can expect that if you post a message about a transaction where you might feel you are the wounded party, that someone will be all over your history in a flash to find out just how honest and how clued up an ebayer you are. Offsite tools, such as goofbay are frequently used to look at your bidding history, win history, auctions EVERYTHING, and if you are flouting some rules, then you can expect to be told about it. Equally, if you have been the victim of a dishonest ebayer who needs to be stopped, then you can expect some support. This week, one innocent posting about a so called power seller who was adding a £5 a DAY penalty for late payment on a .99p pepper pot (along with £10 postage FEE EVASION) resulted in a monumental thread which went truly global and highlighted lots of inconsistencies with this seller, and abysmal Ebay Management practices, including the complete removal of negative and neutral feedbacks without trace, so this Powerseller feedback still sat t 99% with 3000 transactions. Finally Ebay removed the thread from the board and gave everyone a slap for breaching board policies but the ebayer is STILL trading..it's a jungle out there! This seller was netting about £50K in sales a month and breaching every trading rule there is although you have to wonder about the buyers that don't read the terms and conditions of what they are buying. There have been other scams of a wide scale that the Ebay community themselves have managed to put a stop to, using the intervention of the police on more than one occasion.
However, the community does not suffer fools gladly. It is unbelievable how many posts there are daily, where people are aggrieved because they felt they were done to the tune of 30p or so on postage, or they didn't get feedback on a transaction or something like that very small in the scheme of things.
Reading the boards has highlighted to me just how many sellers have no idea of their obligations when selling. This is incredible when some of them have a feedback of well over 1000 (compared to my paltry 30). A common seller mistake is to assume that their responsibility ends when posting the item. It doesn't they are responsible for delivery and if they are to win a paypal claim for non receipt of goods, then they need to prove delivery via an online trackable means. Yet thousands of ebayers put insurance as an optional extra on postage WRONG!! It is the seller that needs the insurance, not the buyer. I absolutely avoid such sellers now, as there is bound to be an issue if the transaction does go wrong.
One of the most commonly argued subjects is that of feedback, and it is quite staggering to read the sheer volume of ebayers who, even when they have been ripped off quite significantly, will not actually leave feedback in case they get a negative back as they want to protect their 100% positive feedback record. I can understand this to a degree, as I still have 100% too, but it does undermine the entire feedback system, especially where serious fraud is being committed and other people are being taken in too.
The boards have made me a lot more savvy with the current and past scams that are doing the rounds to the point that I would no longer consider buying certain items from ebay, that I might have done in the past. Tickets are a good example. A common scam here is to send an empty, signed for envelope. The seller can prove delivery, and the buyer cannot prove the envelope was empty. I just sold some show tickets to a buyer in Manchester, and so far he has not left me feedback, although he confirmed receipt. I asked my husband to send them Special Delivery as I knew I would need that and although husband says the postage was £4.05 which suggests Special Delivery, the buyer left me a curt one line email saying he had got the tickets but what happened to Special Delivery..? I just hope the post office has got a signature, otherwise I am wide open for a chargeback and they weren't even my tickets, I was selling them for my sister. Another thing I would completely avoid is buying from stock photos. If it isn't a proper photo where to the best of my ability I think it is genuine, then I do not bid and likewise I always take good clear shots when selling so I maximise my sales opportunities and don't deter others.
Paypal protection is a total minefield, and while I still do not profess to understand it completely, my knowledge has moved forward in leaps and bounds since reading the boards and I would know where to go if I do have a problem. I have read enough about paypal to seriously want to never use it ever again and use bank transfer instead, which is both cheaper and safer for sellers, as there is no risk of unfair chargeback. People in the UK don't seem to realise this and I am constantly amazed when I see people churn out five star positive reviews of paypal on review sites, as they clearly do not have a clue about the operation and pitfalls.
If you have fallen victim to a known scam, the first thing you might want to do is leave negative feedback (as I did when my phone was bought by a Nigerian Scammer). I was smart enough not to send it though..however, there are threads which are sticky and cover some of the more common problems such as getting your FVFees back, relisting and reporting etc, and it is worth calling in for advice.
Most regular ebayers use a separate posting ID on the boards. This is because they might want to protect their identity or to save them from auction wreckers, especially if they have given out advice which might be unfavourable to someone else i.e. Pointing out their terms of sale are questionable..! so if you do get advice from someone who looks like they have very low feedback, that is why. Regular board posters have even less tolerance to poor spelling and poor grammar that even the meanest of review writers on dooyoo, so if you do post, be coherent and to the point, or be criticised!
I think the boards are an absolutely invaluable resource for any honest person who wants to wise up on ebay, has a problem with a transaction or needs some genuine advice. Personally I think it is better to read around a few threads first before asking your question, as the likelihood is that it has been answered thousands of times before. However if you do post or add to someone else's thread then make sure you have broad shoulders in case someone starts inspecting your auctions for signs of inappropriate practice, whether intentional or not.
I have been an ebay member since may 2005 and have never had any real problem from other users regarding buying or selling items. untill a week ago. i sold an item on ebay and the buyer, who looks to be a newbee and has 0 feedback has not contacted me since the auction end and has not paid. i have sent emails etc and ihave contacted ebay to see if thay can help me out.
its very frustrating sitting waiting for a response, which i doubt will ever come. and ebay are not much help, it seems they send automated emails out in response to questions which isnt ideal.
i dont know weather to just cut my losses and re-list the item or wait it out and see what happens.
my advice is to ask sellers without any feedback to contact you before placing a bid on your items. i now plan to use a message on my ebay adverts stating this to potential buyers.
After almost four years of buying and selling on the biggest online auction, I have managed do find lots of problems with it.
Dont get me wrong, there are good Ebayers, the people that are always there to help, understand that we are only human, but for every one of them there are ten bad Ebayers.
After losing nearly £400, and getting no where fast with Ebay help, I have decided to limit myself to only buying cheap things, like DVDs, Cds, VHS, Books and other things under £30.
My advice to all new Ebayers is check the sellers feedback, and if buying DVDs etc, check there not fakes.
Ebays help system is also a waste of time, backwards and forwards, with very little help, the will not help if you have spent less then £15, and if you have spent over £15, they charge you to help.
STICK TO THE CHEAP, AND ALWAYS CHECK FEEDBACK.
Ebays site is one of the most populay auction site around you hear people taking about it at work, on the bus, on the phone, everywhere has ebay fever, this has everything you could possibly imagine, like caravans to ferrari's, books to dvd players and much more, its very helpful and costs you nothing, and you can set up a user name and password and set up an acc through a company called paypal who combined with ebay to do faster transactions.
Ebay is very easy to work around what ever you want type it the search engine and it will find a number of auctions for you, the site its self is very colourful and inviting, from yellows to blues, reds to oranges, and the content is very understanding, wether your looking for a cheap car for your daughter or son before you bid you can ask the seller a question, if its not what you want guarnteed you will want to look for something else.
Through my experience, ive bought alot on ebay like a caravan from norwich and i live in newcastle( my fault didnt check to see where they lived), tools, lights, you name it. The sellers are very polite they get to you relitivley quickly. A nd if you have any doubt about the seller you can chech their profile to see if they have had, positive, neutral or negative feedback from other buyers, it gives you up to the last 12 months.
Its good also for the fact it tells you when the auction started and when it is due to end, it tells you how many people are bidding on the item, sellers give you descriptions of the items they are selling, you can do quick payment through paypal( you have to set up an account before if not you can send cheques, postal orders or cash on delivery, its a secure site so only you can log on. If in doubt contact customer services as they can help you with alot of things and very quick to react to complaints or any other enquiry you may have.
If you wish to do a business through ebay its very good, as the supplyers get back to you very quickley just like the sellers, and if your looking for a quick website to do transactions or just browse it is very quick as all the screans pop up in seconds, ebay does update so if you dont find something you like today you could find it tomorrow.
I have been both a buyer and seller on eBay for about 8 months now and one day while waiting for my a couple of my eBay auctions to finish one day I thought I would have a little roam around the eBay site. Loads of funny little features that you would have no idea how to use, so I clicked on the ?Community? link to see what that was about. There I found several message boards with titles such as The round table and Community questions and answers, payments and postage, categories etc etc. So, as a newbie to the site I thought it might be an idea to check some of the posts out. I visited the Payments and postage one first, being one of the topics that always puzzled me. How much were you meant to charge to send a CD for example? Should you add extra on to cover your packaging costs? These questions and more were answered on this board. A wide variety of topics are covered about posting overseas, weights of parcels and getting the best packaging supplies. All really useful information! I was really impressed. All you have to do is sign in with your screen name and you can post your question. Within minutes of asking the question you will normally get a reply, from a more experienced buyer/seller, who will normally point you in the right direction or supply you with a link that can help. Great stuff! So, empowered with the knowledge that I can get answers to the questions I have wanted to ask, I made my way to the Community questions and answers board. You can ask just about everything here about the workings of eBay, where to go for help if something drastic happens with your sale or even for a second opinion about a buyer who is reluctant to part with their cash! There does seem to be a few regular posters on this board that know a lot more than others, and can be a bit brusque with newbies asking silly questions. But, on the whole I found it to be a godsend when I started selling. Here you will find all the links to eBay he
lp that you could possibly need. There is advice about spoof mails (which unfortunately there is a lot of at the moment), how to block bidders who have negative feedback and all the buzzwords used by eBay for various activities. It was thanks to this forum that I read about these spoof emails, so when I got one I recognised it straight away. It was an official looking email telling me that my account had been suspended and I had to confirm my password and details to be able to buy/sell again. All the Ebay logos were there and a link where I was to put in my details for a hacker to happily hijack my account! So I forwarded it to firstname.lastname@example.org and got a reply within 24 hours telling me that not only was it a hoax mail if I would have clicked on the link then I would have gained a virus in the process! So, top marks the message board for that one. One word of warning though, I have read that there are people out there in eBay land who take great delight in what is known as auction wrecking. Basically someone will see your post on the message board, not agree with what you are saying and subsequently use false details to wreck your auction. So, my advice (and that given on the board) is to get yourself a posting id. That way your real account (with all your feedback) is not open to public view, no one can wreck your auctions or go nosing through your past purchases or sales. If you are already registered with ebay then you simply re-register using your existing details, change your screen name and use a different email address. It just saves any hassle that could come from these people. The only other no-no is never post anyone elses username or auction number, as the pinkies (eBay moderators) will remove your post and give you what is termed a pinkie slap (a telling off to you and me!) So, all in all I would recommend these boards for anyone wanting answers to any eBay niggles, you will find out so much info, you wil
l soon become as sad as me! And you get to meet so many like-minded people, and get wise to all the scams, which is never a bad thing!