Newest Review: ... response was slow and unhelpful. There have been multiple service outages which usually takes them a long time to fix and then of... more
Gouging at its worst
Author Name: Solo
Advantages: They are online...like ALL of their competitors
Disadvantages: Liberty takers with other people's money
I have had the problem of 123-reg automatically taking money from a Paypal account to the point that I had to block them from Paypal, which created other problems for me as it was viewed as violation of my account.
In this case I had taken a trial of a product that was painful to use in contrast to competitor products, and then to my surprise at the end of the trial (I 'trialed' it for around half an hour) I was charged for the next 2 months.
After all of the fuss with Paypal and what I thought was a cancelled service (they were forced to refund me), they sent me another reminder two months later and pointed out that I should update my bank details.
BUT the most annoying thing is their practice of notifying you of payments pending on a Friday evening, with the only option to cancel being a phone call by the account holder, which of course you also have to pay for, by Monday at the earliest. Cynical?
I would strongly advise anyone thinking of using 123-reg to stay well away at all costs, cynical practice and shoddy products (their e-commerce facility is a joke).
Is there a 'no' star option on this site?
Summary: Stay away...stay well away!