Newest Review: ... couldn't at the time find better value. They purchased the website names I wanted on my behalf and always remind me in advance when they n... more
Would rather boil my head in a pan of treacle.
1and1.co.uk (1 & 1)
Member Name: angusreid
1and1.co.uk (1 & 1)
Advantages: Oh, let me think..... NONE
Disadvantages: Conmen, scandalous and shameful company.
Need a website? Affordable, easy to manage? We have just the thing, sir. Follow me.
Picture this evil cackling man in a long black cloak, rubbing his hands together in a similar way that the child catcher in Chitty Chitty bang bang and you have the salesman from 1 and 1 summed up perfectly.
What a terrible company!
I took out a 30 day trial to trya dn open a website with an aim to make it an ecommerce site but they failed to meet my criterea for customer support and simplicity so after 4 attempts to laod a cart with their "customer help" I gave up and sent them a message saying I did not want to carry on. 2 weeks after I had canceled the tril, they took £71 from my paypal account. Luckily Paypal refunded me straight away but I was fuming. It was meant to be an £18 a month deal even if I did keep it.
Next I receive a letter saying I owed over £100 so I called their service people and they said I had not and could not cancel. Erm, I have, I can and I will. I will not be bullied by a sales team who think they can just take money from people and expect them to bow down to threats of collections companies and debt recovery.
Despite 3 emails to them they say none were within the 30 day trial and I had agreed to a 12 month contract. I told them I messaged your customer support team through the online messaging system to cancel but they seem to think you can't just cancel a contract by canceling a contract! Again, I told them that I did not cancel a contract, I canceled a 30 free trial.
I know what is going to happen now, debt recovery etc but as with 3 when they refused to cancel my account because I could not remember the postcode I had when I took the contract out, I am happy to take these rip off, conmen to court and defend myself as I think too many companies do this and it is nothing short of criminal in my eyes.
I really would think long and hard before dealing with these people.
Summary: better off with a carrier pigeon.