abbeynational.co.uk

We've had our main current and savings accounts with Abbey National (now known simply as 'Abbey') for many years now. Initially there was a small branch within a few minutes' walk from our home, but unfortunately that closed down. While most transactions happen automatically, it was a bit of a nuisance having to drive four or five miles to an Abbey branch if we needed to do anything out of the ordinary. Telephone banking was all very well in theory, but any time we tried to use the service we would be put 'on hold' for an unknown amount of time, and often gave up before reaching the relevant person to speak to (although on the rare occasions ...  Read the complete review

I must admit from the outset that, although I am blessed in many regions- looks, intelligence, attractiveness to the opposite sex and a whole raft of others that modesty forbids me mentioning- I am not great at managing money. That is the reason I got a wife. They may be costly to run, and may make unreasonable demands on my time and body (after 2 kids? If only!), but they are generally better at keeping the good ship Nolly afloat every month. I moved my current account to Abbey National 2 years ago, as I wasn't totally happy with the service I was getting. I was surprised by the courtesy, helpfulness and speed in which they got me sorted. They gave me a ...  Read the complete review