Don't use them not only are they making a good profit from your holiday booking they have the cheek in common with many other big companies to charge (via a premium telephone line ) for keepng you waiting(? deliberately ?) to order a brochure and to book a holiday, and they dont know how much per minute.If you can't ring them on an honest line then how can you trust them? How many other hidden charges are there ?Another point on most web sites you can tick a box to stop junk mail and email on Archers Direct there is no box you have to write to another web site to stop it ! Almost as devious as hidden charges.

As I do have a few complaints to air I want to say right up front that despite this we did have a very good holiday so don't let this worry you too much, it might be worth getting a few things in writing from Archer's before you book though. The booking experience was very good and any e-mail queries I made before our holiday were promptly answered. Staff were also very helpful on the telephone. Our journey to Mexico went without a hitch and we were met by our guide at Mexico city. There were only 12 of us in the group for the tour. A mini-bus was provided for the trip to the hotel. Our guide Rafi, turned out to be extremely helpful and ...  Read the complete review

Shoot Down The Cost : Golden West Tour ================================== We decided to push the boat out and book a big American holiday. After much research we decided on booking with Archers Direct. This is the direct arm of Cosmos. I'm sure most of you will have heard of Cosmos. The biggest decision was which tour we wanted as there were many west coast tours they provide. We decided on the Golden West tour. About a month before flying out we received our printed itinerary which included details of any optional extras. The website is very easy to navigate, you can get details of accommodation, a map showing where you go ...  Read the complete review

This was one of the best holidays we have ever had. We spent time in so many places and saw so many things. Boston was great, Quebec and Ottawa absolutely beautiful, Niagara was absolutely amazing (we even changed the colours on the lights) and we just loved New York. There was something interesting about everywhere we went. Shame about the storm in Washington but that's life. The tour guide (Gary Culp) was fantastic, he knew everything about everything, the hotels were all good and we had an absolutely fantastic time throughout. Lots of good food and great nights out with friends we made on the tour. It was tiring but worth it. The platinum tourer made all the ..  Read the complete review

July 2008we came on this tour as the people we were travelling with had enjoyed previous archers holidaysThe Eastern Europe tour on platinum bus turned out to be very poor, guide was Hungarian with poor English so it was like allo allo, facts were vague and very random. We were discouraged from eating or drinking on the bus which did not have the promised lounge area or tea and coffee facilities. We passed through pretty villages just to stop at motorway stops every two hours or so where we had to get off the bus to be served warm tea or undrinkable coffee from plastic cups by the guide, at which point the bus was locked so everyone had to pay to go to the toilet this ...  Read the complete review