Bigfoot Webmail appaling service (bigfoot.com)

Member Name: onelastgo

Product:	bigfoot.com
Date:	14/04/09 (341 review reads)
Rating:

Advantages: if works can redirect email to whoever your current isp is

Disadvantages: Server always down

I have the misfortune to be with bigfoot as a premium member and have been for a number of years. Recently however their service has deteriorated to the level where i'm actively looking to close my account.
I've noticed that not all emails get redirected to my current ISP email address. Also their webmail service has been down for over 2 weeks now. The only clue you get is an error code and "sever down". I did email their customer care email address! and got a reply as below-
A good day to you.

This is to acknowledge receipt of your email regarding webmail issue. We apologize for the inconvenienced.

We have a mailbox reconstruction which cause the non access to web emails. In the meantime, please use another email address where we can forward your emails. We hope to have this up and running as soon as possible.

I will update you as soon as I receive feedback.

Thank you so much for taking the time to write us about this matter.

This reply was sent on the 4th April and there has been nothing since.

I cannot recommend this service, especially when it is a paid for one.

I now have the laborious process of removing the bigfoot email address from web sites, contact, etc. When done I'll try to close the account, apparently not an easy to do either.

Summary: don't bother using