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bizbiz.com/rad/raduk.htm
 bizbiz.com/rad/raduk.htm ... access equipment for carriers, service providers, and corporate networks". Newest Review: ... speech qualities. Offshore Call Center Requirements: Auditory Comfort, Leased Line Savings ?RAD perfected the Vmux to such an extent that the device generates the precise amount of background noise that is necessary to ensure the user?s auditory comfort on the line,? Dinis adds. This noise, moreover, is artificially generated at the trunk end point to save bandwidth. Given that a single E1 ... more ... leased line between France and Morocco costs ?30,000 per month, every single kilobyte that can be saved is valuable. While call centers are now being relocated offshore at a rapid pace, the cost of international telecom links can considerably erode ex...more |
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bizbiz.com/rad/raduk.htm: RAD?s Vmux-2100 Reduces the Cost of International Telecom Li ... (509 words)
by XPRRAD - written on 19.11.03 (Somewhat useful, 52 readings)
Rating:
Vocalcom?s Offshore Call Center Communications Travel in First Class at the Price of Economy TDM over Internet Protocol (TDMoIP) Voice Trunking Gateway in order to eliminate poor performance E1 lines between Paris and a Casablanca call center. ?Our previous equipment suffered performance degradation at every peak in traffic, and that created constant user dissatisfaction,? explains Anthony Dinis, Vocalcom?s Director of Strategy and Development. ?Communications quality is of utmost importance in our operations, especially because poor voice transmission can make it difficult to understand the accent of a non-native French-speaking teleoperator,? he ...
