Never send you the films you want, make terrible mistakes like sending films back to themselves and removing top tickets you haven't used, slow at sending new films back and awful at responding to emails even over massive issues like the sending back and the top tickets.Would not recommend to anyone on earth. Worst service I have ever received from any company. This is actually the first time in my life that I've ever been so frustrated by terrible service that I've been compelled to complain.
When you tap in the word 'Blockbuster' to Google you get a company that unblocks drains, where the video rental company of the same name is heading fast. I think most of us agree that Blockbuster are entering the end game and being bought out by the restructuring company Gordon Brothers Europe is the last step before the vultures pick over the carcass. GBE took on Woolworth and Comet. There is no way back for physical DVD to sell movies and so GBE will simply try and make a small profit from the existing stock and land. Liquidation seems to be their favorite word on their website. Blockbuster will be a pile of bones by the time they have finished with it.
The internet has destroyed the integrity of digital content and people will simple steel music and film wherever and when ever they can. 90% of all music downloaded online is stolen and although it's lower for films because of the size of the bit torrent it's still increasing to the point where it will simply not be a profit model. The entertainment industry simply can't police your computer or laptop like the old security guard would the factory in the old days and so people literally walking through the warehouse doors and helping themselves. Pay-per-view movies on cable has helped them keep going but not enough people rent DVDs at the right price to keep the industry healthy and so its game over for Blockbuster. Supermarkets sell the best selling DVDs and games cut price and so that cuts into the final profit margin that keeps them going.
They tried to stop piracy at the multiplex with more hard to copy 3D movies but the cost of the specs and cinema seats just drives people to steal yet more movies in the comfort of their own home. You would not be surprised to hear the most pirated movies online are mostly expensive blockbusters. You can clearly see it's the young people pinching them by the list below for 2012. Theft has actually pushed up cinema attendance and DVD sales who have taken the hit.
Key - Total Downloads and then the world wide gross in brackets.
1. Project X - 8,720,000 ($100,931,865)
2. Mission: Impossible - Ghost Protocol - 8,500,000 ($694,713,380)
3. The Dark Knight Rises - 8,230,000 ($1,081,041,287)
4. The Avengers - 8,110,000 ($1,511,757,910)
5. Sherlock Holmes: A Game of Shadows - 7,850,000 ($543,848,418)
6. 21 Jump Street - 7,590,000 ($201,585,328)
7. The Girl with the Dragon Tattoo - 7,420,000 ($232,617,430)
8. The Dictator - 7,330,000 ($177,547,352)
9. Ice Age: Continental Drift - 6,960,000 ($875,093,094)
10. The Twilight Saga Breaking Dawn - Part 1 - 6,740,000 ($712,171,856
Renting a big film is much cheaper than cinema and with Blue Ray and these new TVs and Home Cinema set ups you can have a pretty decent film experience at home now. It's a great time to start building your personal DVD collection. Recently Blockbusters popular online Marketplace where you can buy and sell your own DVDs or their ex rentals - for as little as six for ten quid - moved a lot of stock from the now closed branches to the remaining high street branches and offered the same deals. Get down there now guys as you can pick up ex rental films as new as The Help and Carnage for the low price of 99p. This has not happened before and TS Operations - as the new company is now known - are clearly trying to get cash in the till as quick as possible from old stock to get their money back before they begin to squeeze the stores landlords for more rent. The impression I get is there will be more staggered closures using this method until there is nothing left but a husk and so need to carry on. Even though both Northampton stores are profitable and the only retailer renting
The website is as lively as it can be in the company's current deteriorating predicament and doesn't look like it has cut too much from its budget. All the latest offers are there and 'discount' the most prominent, currently up to 50% of games and accessories. Of course Blockbuster was great for road testing video games by renting them for the week and enough people buying them because of that warm up so to keep that particular model working.
Obviously rentals online are a very different ballgame to the high street model and you have to be more patient. I don't like receiving films in envelopes four days later and not looking forward to going through that when the high street store goes. I want to buy three a week in the hand and bring them back the next day. If I get a fine because it's pi**ing down and I don't fancy the walk to the store then I know that money will help the store stay open. Like the high street stores, the online rentals and the older films are often scratched and jump around and you have to go to the store to get them buffed up. Yes you have much better choice ordering online, as you do buying new DVDs there, but internet trade will never substitute touch and feel retailing. They do a 'Click and Collect' service on the website where you can reserve stuff in the stores but rarely is it the case when the film has not been in the high street store. It would be great if you could rent older or more niche films through the website that are not in the store and then pick them up at the store but that would be one expense too many me thinks.
Currently there is a 14 day free trail if you join Blockbuster online or on the high street and you can blitz all the big new movies that way. Online rental has no set return or due dates but you can only have so many movies at once to counter that perk. So it could be five or six days between the films you watch online. What you can't do is watch movies online with Blockbusters. That would open the floodgates even more for stealing content.
Current deals online are four selected Blue Ray titles for a tenner or the 99p thing for films around a year or older and ex rental. The Market Place is great value to buy older movies and I'm building up a stock now. Some of the classic films on DVD have great special features and interesting audio commentaries and so well worth picking up. There are new films here too and Jack Reacher already classed as ex rental and going for six quid, showing just how cutthroat the business is, retail prices merging with rental prices soon. The games for Xbox, DS, Playstation and Wii etc also offer great deals here with up to 50% off some big titles. There has never has been a better time to buy. I'm not a massive fan of surrendering my confidential cc details though and so keep transactions to the minimal. Today's deal of the day is Expendables 2 ex rental for three quid, 50p LESS than its current rental price.
We all know the high street movie chart is nonsense and films simply placed on it because they are new and hyped. The online chart tends to reflect actual rental trends and so the films popularity and so the website helpful there. Online users of Blockbusters are less likely to be fooled by hype and more likely to search online for true film ratings. The website used to offer printable rewards to members but that has gone now. They have a magazine link with some easy competitions, blogs YouTube and Facebook stuff and plenty of hyping their own stock features. You can make and rate your own lists of films you have seen to help other members or list those you want to see.
===Basic rental packages online===
'Top Ticket' refers to a guarantee on films you pick. 'Unlimited Movie Exchange' refers to swapping an online rental for one in the store although no time limit given on that exchange. There are other rental plans available. Its obviously cheaper renting online on volume as you can get one film after another regardless of your set monthly fee but you have to rent at least two movies a week witht eh more expensive packages to get your movies worth, maybe not what you want to do in the summer.
£5.99 per month - One disc at a time plus in-store unlimited movie exchanges plus one top ticket options.
£9.99 per month - Two discs at a time plus in-store unlimited movie exchanges plus two top ticket options.
£14.99 per month - Three discs at a time plus in-store unlimited movie exchanges plus three top ticket options.
--What you get--
Depending on which package you choose you get an assortment of DVD rentals through the post as prior selected by you and added to your DVD rental list.
The choice ranges from £4.99 for two movies a month if you don't watch much, to the 3 at a time unlimited movies & games at £14.99 a month. I went with the £9.99 2 at a time unlimited package.
--Value for money--
Depends how much you will use the service, but I get out a new DVD at least once a week so it is great value for me.
--My personal opinion--
Having heard pretty bad things about most of the film rental services such as Netflix and Lovefilm, I was scouring the web for a DVD rental service and came across the well known Blockbuster. I was enticed to their site by the 14 day free trial, and after this was a quality service, decided to go for the "unlimited 2 at a time DVD rental package" for £9.99 a month, which I consider value for money considering that it would cost £3 a DVD at the library and approximately £8 in the shop per DVD and I don't often watch films twice unless they are really, really good so it isn't worth me owning loads of DVDs as I don't have enough space for them at my new place!
They send out your (in my case 2) DVDs at a time in a little blue plastic envelope with return postage pre-paid on the card - this is something else you're paying for.
I have had a little trouble with two consecutive scratched discs from their service (this was the same title) in the last week, but this is the first time I have had this problem. When this happens, they send you a complimentary extra disc, and it is just a matter of filling out a short "damaged disc" form on their site to explain.
The only main negative for me is remembering to post the DVDs back as there aren't any conveniently located post boxes near my house so it's a matter of remembering to do it! The time between posting it back and getting your next title is a fairly slow process, which is why I would highly recommend you go on one of the multiple title packages (like my 2 discs at once one).
You can also get games out on the site, if you're into gaming, which I'm not particularly.
I chose to go with an online provider as there are no DVD rental shops in my town, apart from the library which is slightly overpriced for one weeks rental and I would be forever paying overdue charges as I have a scatty memory for taking library stuff back, even though the library DVD catalogue is surprisingly up to date. The beauty of the Blockbuster rental service is you can keep the disc as long as you like, so if you forget to watch it within a week or you're too busy, there is no problem!
Thanks to this brilliant online rental service, I have watched so many new movies that I have been wanting to see for ages and haven't had the cash to splash out on a DVD for! I highly recommend this service to anyone wanting to enhance their film knowledge, as they offer an impressive back catalogue of movies, or increase their home entertainment options.
I found the website accessible and very easy to use, simply search for a disc, add it to your rental list and rank your movie choices in order of preference for being sent out.
The Top Ticket feature is something you get twice a month or once a month depending on your package. This allows you to "favourite" a DVD and then Blockbuster guarantee to send that DVD out with your next delivery. This is great to prioritise new films that you really want to see!
Making a payment holiday is a good feature if you are actually going to be away for a week or two or simply want to take a break from the service. This is easily scheduled by going to the respective section under "My Account" on the site.
To cancel your subscription you have to ring up, I haven't done this so am uncertain how lengthy a process it will be, but I think you have to give 14 days notice before the next pay date.
What I love about this service is that I can be browsing HMV in town or chatting to a friend about films they recommend, hear a recommendation or read an interesting film synopsis in HMV, and as soon as I get to a computer, add it to my rental list and get the film! Very convenient, very good value for money.
--My analysis of competitors--
Lovefilm - Stop you in the street and harass you to sign up to their deal, which immediately puts me off. No personal experience with these, but there have been many bad reviews online where people complain that their selection of films is poor. However, one of my friends has been using them a while and hasn't had any problems with them. Their cheapest package is cheaper than Blockbuster at £4.99 a month. Offer DVDs and online streaming of films.
Netflix - Offered a 14 day free trial which I took after a colleague raved about them in the office. These were disappointing to say the least. The quality of streaming on any device (including Android tablets and mobiles) was good (if you install Silverlight or a special app), yet the choice of movies and series to watch was shockingly poor for £5.99 a month. My boyfriend & I had trouble finding even one thing we fancied watching from their back catalogue. So these were hurriedly discontinued after the free trial. The benefit of this package is that you can discontinue at any time, so by all means give them a try!!
With Blockbuster you have to give slightly more notice to discontinue your package, though it is possible to adjust your payment date if you're in a spot of bother, and they will just charge you up to the payment date (so the cost of the difference which is great) for this service. I thought this feature was excellent and is another reason why I think they're the best rental service on the market.
If you feel like you're not watching enough films and want to extend your choice of TV series beyond 4od & iPlayer then sign up now!! The best online DVD rental service out there.
This review is for the DVD service operated by Blockbuster, where you rent DVDs which are sent and returned by post in exchange for a monthly fee.
The system of renting DVDs via the post has really increased in the last few years, with more and more companies offering the service, although there has been some merging of the companies recently. But in short, you pay a monthly fee, choose which package you want, and then you get sent the DVDs, which you watch and then return using the freepost envelopes.
There are a range of services available, of which lovefilm.com is probably the best known, Cinema Paradiso is another. I thought however that I would try a free trial with Blockbuster to see what they are like, and I'm been impressed at the service.
With the free trial, you sign up, pay a pound (although they never actually charged me this) to check that your card is valid, and then you select which films that you want to rent. If you like the service, you do nothing, and you'll be charged a couple of weeks later. In the free trial, you are allowed an unlimited number of DVDs, but you can only have out two DVDs at a time.
There are a vast number of DVDs available with the service, whether you like films, comedies, box sets, and indeed, nearly any DVD every released! You select which ones that you want to rent, and they appear on your rental list. It's best to give a reasonable selection of over ten at least, so that there's always something they can send you.
I've only just completed my trial period, but I was pleased to see that the DVDs that I put at the top of my rental list were the ones sent first. I found that lovefilm often struggled to send the ones I wanted, maybe they just had more customers per DVD or I just got unlikely.
I also seemed to have some delays in getting lovefilm DVDs, which is why I wanted to try someone else, and I've been pleased with Blockbuster's speed. If I returned a DVD on a Monday for example, I'd get the return DVD in the post arriving on Wednesday, so their turnover of DVDs is very prompt.
An additional benefit of using Blockbuster is that they offer free rentals from their store as well. Depending on your package, you can get free rentals, or buy one, get one free. If you live near a Blockbuster, this is quite a useful addition that the other services don't offer. You can't though return DVDs from the postal service to the actual shops.
The package sizes vary from rent one DVD at a time to a total of two exchanges, which costs 4.99 pounds a month, right through to renting five DVDs at a time with an unlimited total, and getting 2 free in-store movie rentals for 27.99 pounds a month. There are thirteen different packages at the time of writing, so there is a good choice.
It's worth shopping about for discount codes as well, as quite a few people have been able to get themselves a four week trial of the service, and then discounts beyond that point. So if you can get a couple of free weeks extra, you may as well!
Overall, I've been impressed with the service. It's prompt, the web-site is easy and fast to use, DVDs have been sent quickly and everything has worked. Nothing's gone wrong yet, but I have the confidence in the site to fix anything that does happen. So far, so good!
I have tried a couple of the online dvd rental companies and I definitely found blockbuster to be the worst. Most times I signed up with these companies from a free trial and just kept going, this lasted about a month after the free trial and then I gave up.
You can sign up to this very easily, just go to the website, pick your package and create an account. You will have to register a debit or credit card with them though, even if you are on the free trial, just in case you forget to cancel it.
There are various packages available, and we went for the one when you can have any 3 dvd's out at once. This is similar to most other companies that offer this service and the prices are all roughly the same.
You can log into your account at any time and add any titles they have in their catalogue (which is a lot). You can also add films that aren't out yet but that you know will be out soon, and they go onto a waiting list and as soon as they are released they go onto your rental list.
Blockbuster send the dvd's through the post with a pre paid envelope for you to send them back in. This part of the process was always relatively quick and painless.
Now the downside. While using this service we found that a lot of the discs were scratched, and I did check them before they went in the dvd player but some of them were so bad it looked like people had scarped them over some gravel! Some would play others wouldn't. Mostly though they would play until a really critical point in the film then get stuck on the scratches, which meant either giving up on the film completely or skipping a few chapters in the hope you might see the end. I know that dvd's are easy to scratch and one or two would have been acceptable, but I found at least 1 out of 3 of the discs we received were scratched. It got to the point where we just had enough and gave up on the whole system.
I would not recommend this service as the quality of the discs is horrendous, and it makes paying for it virtually pointless.
I no longer use the online rental service provided by Blockbuster, not because I was unsatisfied though, on the contrary, it was because my financial situation changed and I had to cut my cloth accordingly. The website boasts that you are able to choose from virtually every DVD in the UK and that they buy more copies of new releases that any other provider. If they send you one of your choices they will always include the bonus disc and if your selection is part of a two disc set, they will send this as one rental. Due to their close relationships with film studios like Universal they have exclusive titles that you can only find on their site.
Like many who start using online film rentals I took advantage of a free trial and as I was really pleased with the service I received, I decided to continue. My membership option was the 2 DVD unlimited package which costs £12.99 a month and entitled me to as many titles as I wanted during that month having up to two discs at a time in my possession. My first action was to go online, sign in to my account and compile "my list"; this is how you make known what items you would like to rent. I added many films, television series and documentaries. There are two features I really like about this; firstly you can prioritise which discs you would like, so you will be sent what you would most like to watch as long as it is available. If they have no copies of that preference in stock they will dispatch your next priority and so on. Secondly if you choose a television show that has had a number of series like Hustle you can make it clear that you only want to receive them in the correct order, so in other words you won't get season four before season two.
Your selections arrive in a blue plastic type envelope with a card wallet inside protecting your disc and also a piece a card with the return address on. All the DVD's I had always played perfectly and I got a lot of good entertainment. Once you have finished, you put the disc back into the blue packet making sure the return address with the postage paid label is properly displayed and post it, there are no postage charges to be paid by you. If you watch regularly and keep returning quickly you can have an awful lot of DVD's each month for your money although you don't need to worry about holding on to them for too long as there are no due back dates or late fees.
On the site you can also buy DVD's and computer games but you can more than likely find a better deal elsewhere. I highly recommend the rental service though and I am sure I will use them again in the future when I have more disposable income as their service is and variety of titles is impeccable.
Technology is changing alot through time and this is apparent even through the way we rent our films.
I first tried out the new online rental service from blockbuster.co.uk about a year ago, when I won a months free rental from my mobile phone network provider.
The Blockbuster Website
On this website, you can register, login and check your online rental account. Here you can look for films you would like to rent in the future, put films that arent out yet on your waiting list and even put a priority list of what films you want first, second, last and that type of thing. The website is easy to navigate around and you can even find film recommendations on there, which is handy for when you want to discover a new film or just simply something you´ve never heard of.
The Online Rental System
How this system works is actually really simple. You register your details with a debit or credit card (just to make sure you wont run off with the film)! You search the website for films that you would like to rent, add them to your rental list and wait for the film or films to be delivered. If you have priority over a certain film or even films, you can place them on high priority and if it is in stock then blockbuster will send it to you. The films come in plastic self-addressed sleeves, which are re-useable so not only practical but environmentally friendly too! One you have finished watching the film or films, you simply pop it back into the sleeve and pop it in the post, ensuring that the Blockbuster address is on show.
What I really like about this service is that it is such a simple process, but also so so effective. Instead of having to return the film back to a particular film rental store in a specific location, you can simply just pop it in ANY postbox. You dont need to leave your home in order to get the film as it gets delivered to your door.
Of course, there are flaws to this process.. being that you are reliant on the post (Royal Mail) and if they dont deliver your film, either to you or upon returning the film back to Blockbuster, you are left waiting.
However this is rather rare that your film doesnt get delivered to either location, but nonetheless you are still left wondering.
There are a number of subscriptions that you can take up on blockbuster for its film rental services. You can also buy games, dvds, computer games and even gift vouchers.
I really like this service and glad there is such a great service out there!
This is an online DVD rental service with a range of packages to suit every pocket.
The most popular plan is the 3 DVD's at home at one time with an unlimited amount of renals per month, this package costs £14.99 which is great if you just cannot live without watching a film every night.
There is also a package that starts at £4.88.
When you sign up you choose the package you want, you will have to enter your Debit card details at this point and the card will be charged at around the same day every month.
The next step is to add titles to your list, you will need plenty in the list as if you only have say 10 in there they do struggle to send you titles on a regular basis.
My advice is to be careful what you add as there are some really old films in the lists that have just been released onto DVD.
The postage is free and you return the films in the same envelope you can send backup to 3 in 1 envelope, but they will send extra envelopes if you request them.
If you have a disc that is faulty you can report it online.
The good thing about Blockbuster is you get some e coupons as well to use in your local Blockbuster shop.
I have used this service and found it to be very reliable with an easy to use website.
There is a free 2 week trial at the moment so check it out.
If you go through Top Cashback like me and land up on Blockbuster you can pick up a month's free trial plus 7.50 cashback! Not bad well join up I did this last month and joined up for the services of Blockbuster for a full month. Registering for a free trial with them was simple and browsing through for titles was no problem either.
They had a wide range of titles available to choose from and you just got to click rent to choose the one you want. I found it very easy and any one who has not been on the site before would find it easy to get used to. I choose Family Guy Season 5 to rent out and it was sent in the post 2 days later so their speed of delivery is very fast.
The disc has no marks on it at all and the envelope was very posh and neat. The disc worked fine for me and from then on I rented about 6 more discs before sending them back. When sending them back they often ended up getting them in 2 days time before updating your account to let you rent more.
There was no hassle when I canceled my free trial with them at all. Very pleased with their service and thought all their discs worked very well. I used to use Lovefilm but did often get the problem of the discs not working or stopping half way through. I used Blockbuster and never had this problem at all plus with the 7.50 cash back and a month's free trial you would be a fool not to try them out!
I recently won a months free unlimited dvd rental (2 at a time) from Blockbuster so having got rid of Sky Movies a few months back I figured there was no harm in giving it a try. I liked the experience but seems a bit pricey for what it is.
~~ What it is ~~
Blockbuster is the same online as it is instore where you can rent dvds and take them back at your convenience. The offer we had was an unlimited amount of DVDs for a month at 2 at a time which I thought was a pretty good deal.
~~ How it works ~~
You sign up by going to the website and entering your details. I entered the site via a link sent to me because it was a free trial and you can also sign up via cashback sites (topcashback is one). You would then go on to select the package that you want (mine was chosen for me) and move on to the choice of DVDs. It works by entering a list of DVDs that you are interested in and the first two will be dispatched to you within a day. When these are returned, the next two DVDs on your list will be despatched and so on. You can log on at anytime to change or update your list so if you change your mind it's no big deal. (Not the case when you've already bought one elsewhere!)
~~ The website ~~
The website itself is very user friendly and the search part is extremely helpful. It can literally take seconds to add your DVDs to your want list so I have no complaints there. For a better look visit blockbuster.co.uk.
~~ Did it work? ~~
We've had no problems at all and I think we've had 6 DVDs this month to watch for nothing. The delivery was unbelieveably fast and the first DVDs arrived the morning after putting some in my list. Very impressive! They were both the correct DVDs and weren't full of scratches or anything like some rental DVDs seem to be. It was looking good.
We watched the DVDs (eventually, where does time go?!) and went to send the DVDs back. The envelope that they arrive in contains one card - your address on one side with the DVD title underneath and their prepaid return address on the other side. To return it you simply turn the card over, put the DVD back in the envelope and take off the sealing strip like you would on any normal envelope. Simply pop it into the postbox and off it goes. Certainly simpler than trailing back to a DVD place in my opinion.
Well the next day I had an email to say they'd received the DVDs and my next two would be despatched shortly. Sure enough the day after I had two new DVDs to watch that had been on my list - a very impressive service.
~~ Problems ~~
Well I had anticipated some problems when I signed up to the trial and I'm always a bit weary of things like this. My thoughts mostly revolved around the reliability of the post and what happened if the DVDs never reached their location etc and would I be charged? Well I'm none the wiser as we had absolutely no problems with anything at all... how many companies can you genuinely say that about these days? From their brilliant communication I can see any problems being resolved very quickly.
~~ Prices ~~
This is the only part of it that I don't like and it's why I haven't continued to pay for blockbuster but instead cancelled after the free trial. Unless you are a complete movie buff I don't think it's worth it. The full list of prices can be found at Blockbuster.co.uk so I won't bore you with it here but with the prices you can find DVDs to buy these days, it didn't seem like the best value for money.
It is a one off payment a month though so I guess you know what you're getting into when you sign up. You just have to work out if it's value for money for your needs.
~~ My Overall Opinion ~~
I was very impressed with the service blockbuster have given me but the prices are impressive enough to encourage me to sign up properly. I really do have no complaints about them so it seems mean not to take up their service but I can't justify spending that much money a month when I barely had the time to watch the ones they sent me. Back to cluttering up the place with cheap DVDs for me but in the future you never know, I might be a bit more tempted when my little girls a bit older and into her DVDs.
The only reason I signed onto Blockbuster.co.uk is because quidco were offering a £7.50 cash back if you signed onto the free one month trial subscription, so it cost me nothing & they give me £7.50 + I can rent DVD's throughout the month, good idea.
After signing on I browsed through the movies & put a few in my list to view & after two days I had two DVD's through the post, its as easy as that & it cost me absolutely nothing, brilliant.
I think once the free trial ends you can either sign up for a monthly subscription which are as follows:
1 DVD Light £4.88 2 rentals a month 1 DVD at a time
2 DVD Light £7.82 4 rentals a month 2 DVD at a time
1 DVD Package £9.78 Unlimited rentals a month 1 DVD at a time
2 DVD Package £12.71 Unlimited rentals a month 2 DVD at a time
3 DVD Package £14.67 Unlimited rentals a month 3 DVD at a time
They also do a pay per view, so its just like walking into a DVD shop & paying for the DVD as you rent it, this cost £3.50 per DVD which is cheaper than Sky Box Office & there is a lot more choice from brand new films to ones that have been out for years.
Ill probably just stick to the pay per rent as I don't think ill make full use of the monthly subscription and if you don't rent the amount of films you pay for it does not get carried over to the next month.
Overall I think this website is a really good idea, you pick a film, they post it to you & when your done you can post it back free of charge, no hassle whatsoever.
I just recently signed up to blockbuster online as I thought it would be great to have dvds delivered to your door without having to try and get to the shops to get them with me not driving it is a bit of a mission and also now the winter is here there's nothing better then sitting in and watching a movie. I had also seen them advertising a free dvd rental trial. To do this you just need to register with them and choose the package that you wish to have as your trial.
Subscription Package Monthly Fee Maximum Rentals Per Month
1 DVD Light 1 Month £4.99 2
2 DVD Light 1 Month £7.99 4
1 DVD Package 1 Month £9.99 Unlimited
2 DVD Package 1 Month £12.99 Unlimited
3 DVD Package 1 Month £14.99 Unlimited
I chose to have the 1dvd package with unlimited dvds which mean. I had to look through the list of dvds and the ones that I wanted to see I had to click on add to list then what happens is blockbuster starts at the top of your list and send that dvd out to you then once you have watched it you put it in the freepost envelope they have given you then send it back then they will send you the next one on your list providing they have it. You can keep doing this all month as it is unlimited to how many you get a month. Also when you have watched the dvd you go on there site and put a rating in stars of how good it was then other people that are signing up can see whether it is any good.
So far I think this is working well as I worked out providing I rent out at least 3 dvds a month then it's worth it as that is how much it would normally cost to rent from a shop.
When I first signed up to this trial I also signed up to love films but I much prefer blockbuster as they send the top titles to you whereas love film were missing the top titles and sending dvds further down the list so a lot of them had obviously been rented out. I have noticed that blockbuster is a bit slower sending them out but hopefully that will speed up. So far we have received two dvds from them which were 21 and bank job which were brilliant. They say that it is best to have about 10 dvds on your list as the system works faster then as if there isn't a dvd in stock they have a good selection of next ones to send to you. When the trial is over we will definately be carrying on with the contract.
The thought behind mail order DVD rental is brilliant. You can go online, make up a nice list of all the films you'd like to watch, then just sit back and wait for them to arrive.
Blockbuster now even offer Blu-Ray and HD-DVD films, which should just add to that comfy warm feeling you should get when you know that you'll have a decent film to watch once it arrives.
The practice, however, is slightly different. In reality you do need to add at least 30 titles to your list, otherwise there's a pretty high chance that you'll be without DVDs at some point. It would appear that Blockbuster online's stock is severely limited. Interestingly they appear to be able to deliver most big name films in a short amount of time, but if there's an older film that you'd like to see, well you might as well forget it. I've had some films on my list for, well, probably over a year now! To be honest it's gone beyond a standing joke, this is just false advertising now as far as I can see.
The other issue with the whole online DVD rental thing is that I often find scratched discs. Obviously it can't be helped but it would be nice if someone just visually inspected them occasionally, or even gave them a clean. I once got a disc that was actually split on one side!
Then there's the issue of our wonderful postal service. If a DVD is lost in the post, you have to wait something like 10 working days before blockbuster will let you report it. OK fair enough, but if you're on the £15 a month tariff, well that's basically a fiver gone!
Oh and then there's another annoyance. Blockbuster have obviously tried to save money as of late by sending me all of my DVDs in one envelope. Fair enough, but I don't always want to watch 3 films at once then nothing for 2-3 days. I'd rather send them back seperately to ensure a constant stream of titles.
It's not all doom and gloom though. At least the website is set up nicely now so that you can see in advance what films you're going to be getting. Of course they send out emails to tell you this as well, but they usually arrive after the DVDs do!
When it works, it works well. You can have weeks of consistently receiving DVDs in the post. When it doesn't work, you'd better make sure you've got enough films on your list, or you won't be getting anything.
Overall then, well I'll stick with them. It may sound suprising but I can't help but think that all the other companies offering this service would most likely be the same, or worse.
Blockbuster is probably the biggest name in DVD rental in the UK, and so after many trips to the local store, I decided to try my hand at the online DVD rental service at Blockbuster.co.uk.
When I first signed up to the service, I was very impressed with the site. The sign up process was very quick and easy, and within no time I was asked to add DVD's to my personal list to activate my account. What please me the most about signing up, was that I was able to get 4 weeks DVD rental for free as a trial period, which if I was not satisfied with the service, i could cancel at any time without paying a single penny.
The site itself looks really good, and is very easy to navigate about. All the movies available for rental are categorised into relevant genres, which are listed on the navigation panel running down the left hand side of the screen. It is also possible to browse movies by other selected categories, such as actor, director, year etc. There is also a search facility available, as expected, to search directly for a particular film. The navigation panel also has a 'New DVD Releases' option, so that you can view all the latest DVD's released each week.
There are loads of extra's available on the site too. There are movie reviews a plenty available, plus there is a feature page available on a selected 'movie of the week', which can include an extended movie review as well as actor and director interviews. Additional extras on the site include 'The making of' feature, which focuses on a different movie each week, and also there are weekly competitions available.
I found the service itself to be very good. There is obviously a huge selection of DVD's to choose from, over 50,000, pretty much any DVD you can think of is probably available in the site's movie library. Each DVD is sent out 1st class, and included a freepost returnable envelope to return the DVD.
There are 5 different DVD packages available:
1 DVD Light - £4.99
2 DVD Light - £7.99
1 DVD Package - £9.99
2 DVD Package - £12.99
3 DVD Package - £14.99
The prices on Blockbuster.co.uk are fairly standard throughout most online DVD rental companies, so there is not much to choose between Blockbuster and their rivals in that respect.
My biggest disappointment with Blockbuster.co.uk was with the service itself. During the trial period, and for a couple of months after, the service was excellent. I was receiving DVD's from my compiled list, as I would have expected, without dely. However, I found that shortly after this service began to faulter. I found that very often I would not receive DVD's for days or even weeks in some cases, despite my list being packed with top titles. I got the impression that new subscribers would take priority with new titles, and that older subscribers were left with older DVD releases, and in a long queue for the new releases.
This was my biggest flaw with Blockbuster.co.uk, and being that it is a DVD rental service, is a fairly big flaw. This irritated me quite a bit, since Blockbuster were such a big name in the DVD service. I cancelled my account soon after, as I'd got tired of paying for a service I basically wasn't getting, and for this reason I would not recommend Blockbuster.co.uk ... at least not as a long term DVD rental service.
Slow Slow Slow!!! With Blockbuster you send it back. Wait a week and get the one you just put on to make the numbers. Nothing is in stock and the service is so slow. Biggest mistake ever using them. Pure Rubbish! I have used Amazon.co.uk rental and they are so fast. You send your DVD back and with in two days you have your next title. I recommended them instead