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cashmygold.co.uk

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10 Reviews

We buy gold, silver and platinum rings, gold chains, necklaces, earrings, charms & bracelets, cufflinks, pins, broaches & watches, coins & collectibles, silver flatware, cups, trophies, gold dental crowns & bridgework and more...

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    10 Reviews
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      10.02.2010 11:38
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      Total rip off merchants

      DON'T DO IT - THEY ARE A BUNCH OF RIP OF MERCHANTS! I sent my 18ct gold 1/3 carat diamond engagement ring to CashMyGold which had previously been valued at £1800 for insurance purposes. I know when valued in this way the value is slightly higher than retail price, but I nearly passed out when I received a cheque for £11.79!!! Needless to say I asked for my ring back. The advisor I spoke to could not or would not understand what the problem was! Even the gold on its own would have been worth treble this. CMG advised that they only pay for the gold not the stone - so would they have binned my diamond? I think not! Beware - CashMyGold do not do what they claim in their advert and certainly do not pay the best price - steer clear - there are so many small companies offering the same service and a much better price. I have rated this as a 1 star as I couldn't go any lower.

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      22.12.2009 16:29
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      Compltely and utterly rubbish service!

      I sent my gold off to cashmygold on November 25th, on the 27th I recieved a cheque to the value of £17.44. Nowhere near the value of the weight of gold I'd sent in.
      I rang the company and told them I would be sending the cheque right back and I did, that very same day.
      The cheque has been received back at their depot and yet I am still awaiting the return of my gold. I have been told there are backlogs with items being returned and it is in the process of being returned.
      How can they get a cheque out within 24 hours and yet it's taken over 3 weeks and still no sign of my gold.
      I would never use this company again and wouldn't recommend them to my worst enemy.
      If you have broken or unwanted gold take it into a dealer in your town centre. Better still, take it to 2 or 3 and compare their valuations.
      AVOID CASHMYGOLD at all cost!!!!!!

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        12.10.2009 23:03
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        If you like being stolen from then its a must do!

        I sent my Gold, (with a scrap value of £130). And it reached them absolutely fine surprise surprise... however they offered me £35, needless to say this was unaccepted, therefore i asked for it back as they have a ''100% Gold back gurantee'' waited for over a week... no Gold. Rang them up they said to wait upto 21 days.... waited still no Gold. Rang them up, they said it could be that someone might not have ''clicked the button'' to send it out... waited another week.... still no Gold. Rang back up and they said it had been sent. Waited and waited and waited its now 2 months after i told them i hadnt accepted their offer and i still have no Gold and no money. They have given me a track and trace number, which gave be no information on the interner... i rang them up and they told me that it has been sent and that it will be at my local sorting office. I went to the sorting office and the helpful people there looked for it, searched on the internet and checked on their systems only to find out that the Track & Trace number does not exist and that the number has no logging in to system. I rang them up and refused to let them phone be back as promises of this before had failed, i stayed on the phone and wouldnt get off until they gave me answers. I am now waiting on a photocopy of proof of postage and information on the posting and if this is not provided i will take police action, i will not give up and will go all the way to get my money of jewellery.
        Oh and to top it off they are very rude, arrogant and surprise surprise the manager won't speak to me.

        So Good Luck if you attempt to use this company... but please take it from me you won't be left feeling happy.

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          06.10.2009 22:42

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          Dont get ripped off

          I would not recommend CashMyGold.co.uk to my worst enemy. In July I sent several items of jewellery and was sent a measly cheque for £10.82. I was not at all happy and promptly returned the cheque with a letter politely asking for my jewellery back. After about two weeks I phoned to ask where my jewellery was and was told to wait up to 21 days. A week later I sent an e-mail and didn't get a reply. A week later I began phoning every day and was told each time that the case had been passed on to their "line manager" and he would be in touch. I then took to phoning twice a day and eventually mid September I had a phone call one evening from "the line manager." He was very apologetic and after a discussion he offered me £70 because it was not possible to get the jewellery back. I said I would accept £70 providing I received it within three days. After one week I phoned and managed to get through to the "line manager" who was full of apologies blaming his Accounts Department but not to worry because he would put the money straight into my account by BACS. Guess what ...... I AM STILL WAITING. I phoned again and he said I had to give 3 days for it to go into my account. JACKANORY. I AM STILL WAITING FOR MY MONEY BACK. I have written another letter today, sent by registered post and I intend to take the matter further.

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          25.09.2009 18:07
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          ROBBERS

          When I received my bag from cashmygold I sent off my gold and was gobsmacked to receive a cheque for £67.75. I immediately rang to get my gold returned and they took over three weeks. The operator on the end of the phone said that was a good offer and recommended I took it! No thanks when they did eventually returned my items I sold them on the same day to a walkin shop and got £610.00 which was£542.25 MORE they ought to be called 'Robmygold' can't imagine how people will feel reading these reviews knowing they have been robbed!!! Another company preying on the hard up public. SELLERS beware don't touch this company with a 'Bargepole' really maddening that they took so long to return it as well just to add insult to injury I had to pay to send the cheque back by registered post because I just could not thrust them.

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            18.09.2009 17:42
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            I bad experience

            I recently send several gold items to this company:

            I had weighed some of the items I sent them and worked out that I was sending
            approx 32g of 9 carat gold. (eg a 21inch Gold chain alone weighed 20g )

            Other sites have a calculator whereby you enter the carat and weight of your
            items and it gives you the price they will pay you. Although the price of
            Gold fluctuates daily, it is roughly £7.00 per gram so I calculated that all
            my gold items were worth in the region of £224.

            32g x £7.00 = £224


            The CASHMYGOLD company have no such calculator but promise: to give you the
            Absolute Best Market Price, but in my case the astonishing sum they sent me was £48.00

            FORTY EIGHT QUID - How the hell did they come that amount?

            I immediately telephoned them to cancel the transaction and was put on to a
            sales person who told me that no-where would give me more than them (Lie) ,
            that my Gold wasn't worth any more (lie), that they would take 21 days to
            post my gold back to me.

            I telephoned another company and was told that the value of this amount of
            gold is indeed more like £230 and this is the amount i would be sent.

            So CASHMYGOLD are simply ripping people off BIGTIME

            Thought you might like to know.

            PS at no point do CASHMYGOLD even tell you the weight of your gold
            nor do they tell you how much they pay per gram. Anywhere.

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            07.09.2009 18:54
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            A total waste of mine and their time!

            I sent Cashmygold a bag of old jewellery, some of which was broken but one piece was a heavy gold chain in perfect condition but not something I wore any more, I received the cheque within 2 days for £43! I had no idea how much my gold was worth but knew the gold necklace would be worth more than that on it's own so I rang and asked for my gold back and they immediately upped the offer to 60 something pounds, I declined and said I'd still like my gold back so I sent the cheque back paying for next day delivery. When I didn't receive my gold after a week I rang again and this time they upped the offer to 90 pounds, again I declined as by this point I had realised they must be dodgy in the first place. I finally received my gold back and took it to a local Jewellers and they paid me £162 for the necklace and £30 for the rest of the gold. With this in mind I would definately warn anyone against using this service!

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              25.08.2009 17:17
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              Go elsewhere!!!

              I chose to send some gold to Cashmygold rather than other websites offering a price of £6.60/gram as these people promised 'the best price..' Even when I phoned them, they promised the best price but wouldn't quote a price.
              I sent them 23 grams of 9ct gold (some was 18ct). They sent me a cheque for £48. I had expected at least £140 based on the weight and the competitors quotes. I called them and told them I was returning their cheque. they asked me what I had been expecting and I told them the above. They asked me to return the cheque. They received the cheque on 12th August. I called them 23rd August asking where was my gold. they again asked why I wasn't happy with their offer and again I explained the above.
              On 25th August they called me again to confirm that they had the cheque and that they would return my gold within 21 days from receipt of cheque... Again they asked why I wasn't happy with their offer and again I explained. They almost immediately offered to DOUBLE their offer to £96. I was amazed!!!
              I declined their offer as, in my eyes, this proved how dodgy they were. Sending a cheque for half what they were prepared to pay in the hope that you just accepted it and banked it. How many people have they conned out of half their gold value in this way. How many people have accepted their offer without trying someone else first or without challenging it??
              This is outrageous!!!!
              How can a company advertise 'the best rates for your gold' and then pay you less than half what they know it to be worth?
              These people should be ashamed of themselves as most of their clients are probably little old ladies that trust their claim to offer the 'best rates for your gold'....
              SHOCKING!!!

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                04.08.2009 16:27
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                Good way to earn a little extra cash from unwanted gold

                I found cashmygold after reading a review on dooyoo and thought I would give it a try. I have to say I'm very pleased with the whole service and would definitely recommend them and use them again.
                I went on to their website on Friday and requested an envelope in which to send my gold to them. By Saturday the envelope had arrived through my letterbox, so I had a good sort through my jewellery box and decided to give it a go.
                I decided to send them a bracelet, 1 single earring, 2 rings and a chain. All of the items hadn't been worn for at least five years, and as we are saving for a larger house at the moment, I figured we would be better off with the money, rather than some old jewellery which hadn't seen the light of day for years.
                In the envelope which cashmygold sent to me, was a special delivery envelope which had a stamp explaining that payment was due on delivery, so I took the special delivery envelope with my unwanted gold to the post office and sent it off knowing the contents were insured for a maximum of £2,000 should they be lost through the post. Although if I thought my gold was worth £2,000 then cashmygold definately wouldn't have been getting it! When I looked at the receipt I saw that the cost of posting was £7.40, which I was a bit gutted about as although I hadn't paid for this, I'm assuming they take it from whatever your gold has been valued at.
                This morning (Tuesday), I received a cheque through the post for £33.72. Better than a kick in the teeth and certainly better sat in my savings account than in my jewellery box. I was pleased with the valuation, however, had I not been I could have called them and asked for my gold back and the cheque would have been cancelled. No questions asked.
                A good idea, and with gold at its highest price for a few years its worth it if you won't miss the items.

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                  29.07.2009 14:04
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                  A fast & simple way to cash in any unwanted gold jewellery, definitely recommended :o)

                  There seems to have been a recent surge of advertising for websites that take your old scraps of jewellery and give you money for it, including cashmygold.co.uk. There were a few bits and pieces lying in a box upstairs so I decided to send them off to get a few pennies, rather than leave them to gather dust. It was difficult deciding which site to use as there are quite a few now, all with similar claims, but I had read a few positives reviews regarding this one so decided to give it a go.

                  Cashmygold.co.uk has been on television advertising, which I think is where I first saw it on ITV. This doesn't necessarily make it the safest or highest paying site, but it does add a bit of credibility to it.

                  The website is clearly laid out and states the facts plainly and simply. The front page shows a 100% guarantee section, highlighting that if you're not satisfied they will return your possessions. I sent ours off knowing that I would accept whatever pennies they suggested it was worth, thinking it would only be a couple of quid at most. It also felt safer only sending small items, just to give it a test run to make sure it was kosher.

                  ... How Does It Work? ...

                  On the website is a simple form you fill out with your general contact details, including your address, so they can send you an envelope in which to place to jewellery. Once I filled this in, I received a confirmation email and was told my gold bag would be in the post ASAP; and a day later it came through the letter box!

                  There is no cost to you; the bags are pre-paid so you just need to pop your jewellery inside and put it in the post. On the front are your details, so they know whose jewellery they're analysing. I took mine into the post office to get a proof of purchase, and there are details on their website of how to track your package if you wish to do this. These bags are insured upto a value of £2,500, which boosted the confidence I had in cashmygold.

                  The site claims a quick evaluation of your jewellery and payment afterwards, though I wasn't expecting it to be quite so speedy! It was probably the day they received my gold bag back that I had an email from them stating what it was worth. I was quite surprised, and accepted the offer. If you choose to decline, they will make arrangements to get it sent back to you.

                  If you accept, you can then choose how you wish to be paid. I chose cheque, and the date on the cheque was the same day (though I didn't receive it until 3-4 days later but I think this was a delay in the postal service, not the site). All in all, a very quick turn-around from requesting your gold bag and receiving the money for your items.

                  As long as your jewellery is gold, it doesn't matter if it's broken or if an earring is missing a butterfly, they'll take it. Their evaluation isn't based upon weight alone either, which some sites seem to be. Cashmygold uses your jewellery to melt down & refine, and they calculate your pay depending upon how much pure gold is containing in your jewellery upon analysis.

                  To give you a rough idea of what to expect, I sent in the following:

                  3 pairs of studs, 2 pairs of drop earrings, one single stud and 2 small hoop hoop earrings.

                  Considering I only sent in earrings, one or two of which were missing butterflies, I didn't expect much back. I was very pleased when the email read they were offering just under £20.

                  I would definitely recommend cashmygold.co.uk if you have some unwanted jewellery lying around. From my experience, the company is trustworthy and reliable, and the customer service and contact provided from them is quick and efficient. It's simple to do, there's no charge incurred, and I had no problems.

                  Plus, with the higher rates of gold at the moment, you may be lucky if you're able to find some unwanted bits and pieces and find you have a little fortune hiding away.

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