I have ordered from Coolshop.co.uk for the second year running. They have helped me with Christmas by saving me money both years. The delivery has always been really quick. Within a few days of ordering the items arrived at the door. I am pleased with the packaging. With low prices and speedy processing of items, I will buy from them again and again. Thank you very much for making my Christmas shopping easier.

Shipping is totally free. There are no hidden costs.
They have a contact number, which I don't recall ever using. There is also the option for livechat. http://www.coolshop.co.uk/catalog/minisite/custome r-service

I created my own account with them last year. It remembered items I bought last year.

Points: When I placed my order I had 1 point to use. For every £30 spent, once 21 days have passed by, 1 point is gained. The point remained there from last year, allowing me £1 discount on my order.
http://www.coolshop.co.uk/catalog/minisite/point- shop

Great experience, saving me £8 on one game and just over £2 on the other, based on original store I was given a price for them.