Credit - to be or not to be (creditexpert.co.uk)

Member Name: azzasgirl

Product:	creditexpert.co.uk
Date:	01/07/09 (28 review reads)
Rating:

Advantages: Lets you keep track of any accounts in your name and how you are handling them

Disadvantages: Customer service is not good and you pay for the priviledge

Credit expert can be very useful for those of you wanting to check your credit report, however it does cost you £6.99 per month unless you cancel within the 30 day trial period. It will also cost you £5.95 everytime you wish to check your credit score which can provide crucial information if you are applying for a loan, mortgage or credit card.

The service is good as they provide all details of accounts you hold, how much money you owe, how many payments you have missed - if any. They provide all information relating to previous names and addresses and names of all companys that have provided a credit search on you.

This can help prevent fraud as you can keep a track of what your applying for and what you are not, or if someone else is applying for things in your name!

However, I have had problems with errors on my report, I filled in their online query form and didn't get a reply for over weeks, this reply was neither correct or helpful and the problem is still going on nearly 2 months later!

Overall I think the service that is provided on the site is great but the customer service when there is an issue is appauling.

Summary: A good site to keep an eye on your commitments but not helpful when things go wrong