Newest Review: ... Vouchers side of the transaction went smoothly, and the initial contact and consultation with regard to the wills was fine, once we had re... more
Service provider did not fulfill agreement
Author Name: KellyP
Advantages: Quick, easy to use and generally good value for money
Disadvantages: Need to ensure service providers fulfill agreements
I purchased a voucher for Saxon Wills for a mirror will for myself and my husband via Discount Vouchers. While my experience with the Discount Vouchers side of the transaction went smoothly, and the initial contact and consultation with regard to the wills was fine, once we had returned the draft copies to Saxon we never received the completed wills. I have tried to contact them several times, but to no avail. It is my opinion, based on the initial consulttion with the Saxon representative, that they were using the offer as a springboard to sell other services and when we did not wish to purchase these they lost interest. Based on this experience I would think twice before purchasing services in this manner again. Having said that, I have used Discount Vouchers to purchase various items with no problems at all and have been very pleased with both the prices and the goods.
Summary: Would definitely use again for purchasing goods, but not for purchasing services