The new Improved E*Trade (e-trade.co.uk)

Name: director

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Product:	e-trade.co.uk
Date:	25/10/00 (316 review reads)
Rating:

Advantages: online trading

Disadvantages: don't know have tried other sites

E*Trade used to be very poor, both online and with their help desk, and I was very close to changing to another online site. I have been a member for over a year now, and I must say that over the past 6 months they have become very good.

Initially money was going from/to my account weekly for no reason - I didn't know where I was from one day to the next, because they were 'sorting things out'. In the end it was all straightened out, and for the last 6 months I have had no problems at all, and instead of taking 2 months to respond to emails they now respond within a couple of days.

I would not have recommended E*Etrade 6 months ago, but I would now.

Summary: